Jobs in Aviation, Airlines & Aerospace companies, Qatar

At Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel who will deliver complex and professional carpentry works at HIA.Key Accountabilities:Deliver complex and professional carpentry works, not limited to hard or soft woods, and structural worksPerform maintenance, renovations and construction carpentry work, not limited to cutting, joining, planing, sanding, and all related worksRead and understand technical drawings, conduct site inspection to confirm accuracy of the drawing for the successful delivery of the projectAssist in identifying suitable material to be ordered in advanceInspect materials to ensure they meet the desired specification, quality and free of defectsIdentify the correct and approved adhesives and consumables for the successful manufacture and installation of the requested productOperate complex carpentry machineryTrain and supervise junior staff ensuring projects are delivered within the agreed timeline and standardQualifications - ExternalHigh School qualification with minimum 3 years of work-related experienceWoodwork/carpentry certificationExperience with manufacture and installation of cabinetry and carpentry fixtures and fittingsProficiency in written and spoken English

About the Role:At Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be working alongside the respective Technician to ensure the smooth operation of all the systems (MEP , HVAC, Masonry , Carpentry and Painting ) by performing preventive maintenance and regular inspections.To assist in the preventive or corrective maintenance in the respective fields of works assigned  (Civil/Mechanical /Electrical /Plumbing/Automation /Carpentry/ Masonry/ HVAC /Painting works ) as per company policiesTo ensure site is clean during and after worksProvide assistance such as manual labor and manual excavation works for own and other departmentsTo ensure all works are undertaken with minimum wastage of resourcesTo account for all spares drawn /used and accountable for all personal tools and equipment

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:We are seeking an experienced Lead Finance Officer for our accounting team. As a Lead Finance Officer, you will be responsible for the financial records of the company. The position requires reviewing the accounting transactions of others for accuracy while also analyzing the numbers themselves by completing and maintaining balance sheets reconciliations. While performing your duties you will be required to ensure compliance to applicable accounting principles and alignment to company policies and procedures.As part of the Financial Accounting team, you will be part of the monthly/annual closing process including overseeing the validation of financial transaction and the analysis of their overall impact on the general ledger accounts. As part of the monthly/annual closing process you will be requested to prepare financial reports for your line manager and to actively participate in external financial audit process.Perform activities related to financial accounting including accounting of new business transactions in compliance with IFRS and timely completion of audits both external and internal.Responsible for preparations of financial statements as per IFRS.Perform general accounting duties as assigned including chart of accounts maintenance, monthly balance sheet reconciliations, monthly P&L reporting, physical count of assets, impairment testing of major assets, confirm balances with third parties.Ensure proper reconciliation of balances in GL accounts and proper monitoring in accordance with Company’s policies and procedures.Perform procedures to identify accounting gaps by reviewing General Ledger schedules and reporting the gaps to the concerned team.Updating of chart of accounts by opening, closing, enabling and disabling general ledger codes as per the classification in the financial statementsPerform month-end closing processes by setting closing timelines in consultation with teams, ensure books are closed as per agreed timelines and all of the closing activities are completed by respective teams accurately.Ensure accuracy of periodic system reports by proper reconciliations of different modules within ERP and other reporting tools.Effectively liaise with different stakeholders in all the departments to ensure accurate data capturing and reportingRecommend financial actions by analysing accounting options according to Company policies and IAS/IFRS.

As a Airport Operations Control Center Officer, you will be responsible for helping us achieve this ambition:Allocation of the parking stands of DIA through the Gate Management System in order to accommodate the traffic according to the safety restrictions.Day to day flight data processing and validation on the operational day and the next day in the Airport Operational Data base.Update the Airport Operational Data base of all operational data changes within a range from the day of operations plus 6 days.Monitoring of data flow on all AOCC systems in order to ensure accuracy and quality of data to all stakeholders and airport users.Monitor the AOCC systems and its relative interfaces performance in order to secure the operation of the shift and to active contingency measures if required.Monitor Electronics Visual Information Display System and staff information system performance and ensuring data accuracy for all passenger traffic.Monitoring of the approach radar, Advanced - Surface Movement Guidance & Control System Radar, VHF Aeronautical frequencies and SELEX updates in order to deliver the Ten Miles Out and Acting Landing times to all Stakeholders.

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:We are seeking a detail-oriented and tech-savvy BHS Operator to manage allocation and planning of baggage handling resource usages for safe and efficient baggage handling operation from customer experience, OTP, and equipment, systems and facilities availability and reliability perspectives. Responsible for providing procedural, and clerical support to the Duty Manager on a shift basis.Key responsibilitiesOn a shift basis and within the assigned areas:Generate and update baggage handling resource allocation plan as needed.Monitors the actual operation and performs needed changes to the planned allocation based on operational requirements in real time.Coordinate with BH Supervisors to resolve problems related to baggage handling resource allocation. Identify and escalate risks and/or operational deficiencies, and implements effective solutions.Ensure to escalate to the line Manager on the necessary modifications or enhancements by providing supporting justifications to the processes, facilities and systems relating to baggage handling and hold baggage screening operations.Provide appropriate data and rules into BHS (Baggage Handling Systems) Simulation Models and conduct evaluation and analysis of the Simulation reports.Liaise between HIA, appointed sub-contractors, the handling company and carriers, HIA departments, and relevant stakeholders to optimize baggage handling resource allocation and to ensure seamless operations and coordinate to ensure downtime is planned with minimum impact. Monitors contracting staff to ensure safe operation of all baggage handling equipment and systems including ancillary facilities.Ensure compliance with all standard operating procedure for baggage handling and related facilities by coordinating with contractors-and other relevant stakeholders.Generate, compile and consolidate baggage handling operations and maintenance shift statistical data reports for troubleshooting and planning purpose.Ensure production of incident reports, shift reports, and safety reports for HIA management team.Responsible for the allocation and planning of baggage handling resource usages for safe and efficient baggage handling operation from customer experience, OTP, and equipment, systems and facilities availability and reliability perspectives.In coordination with the handling company, carriers and BHS O&M contractor, ensure overall optimized baggage handling process through resource allocation and usage.Ensure that management instructions, company policies, and standard operating procedures are followed and implemented.Provide supervision in the BHS Control Room.Perform other department duties related to his/her position as directed by the Head of the Department.

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:This function must be a part of the HIA digital and Commercial team, in order to build and maintain digital systems would support HIA IT in creating, testing, launching, and maintaining digital apps for travellers and corporate customers. The position would need applying new abilities in accordance with priorities and learning new technical stacks.Development and support of HIA Mobile & Kiosk Apps across the team’s portfolio.Participate in various phases of project life cycles including design, development, testing, quality assurance, deployment and support.You must have good experience in system design and development using popular mobile programming platforms e.g. Android & Flutter.Experience developing AI/NLP applications using Python is good to have.Must be able to identify, troubleshoot and mitigate application performance issues by providing solutions accordingly.This role is important in delivering benefits to passengers and business users through good analytical and problem-solving skills, strong written and verbal communication skills and ability to work effectively under pressure within a dynamic landscape.

As Safety Officer Investigation, you will help us achieve the following:Respond to reported airside incidents, accidents, near misses, and hazards at Hamad and Doha International Airports to ascertain that the airfield safety operations are appropriately carried out in conformance with MATAR SMS provisions and relevant standard procedures. In the interest of accident prevention, participate in the full investigation process and the preparation and release of final investigation reports as soon as possible and disseminate them to the concerned parties.Collate, review and safely keep daily activity reports, accident/incident/near-miss reports, and fault/deficiency reports. On daily bases, brief the Line Manager on the previous day’s incidents or other safety deficiencies.Collect evidences and review relevant procedures in order to determine the appropriate conclusions based on the facts. Determine the root causes, contributory factors and formulate the safety recommendations to prevent future occurrences.Consult and liaise with stakeholders’ representatives to clarify any ambiguity during an investigation.Maintain the airport occurrences’ database up to date and assist in the preparation of periodic and annual statistical and performance reports.Monitor and record the initial response to airport emergencies involving aircraft or vehicular accidents and other safety issues at the airside.Prepare initial investigation reports by collecting relevant, accurate, and timely information through interviewing the involved personnel and witnesses, taking pictures, and evaluating the incident site in order to clarify the context for the unsafe acts, events, and conditions. Communicate the initial incidents’ report to the concerned parties for further investigation and feedback.

About the role:Elevate your career at the Hamad International Airport!Are you ready to take your property management expertise to new heights? Join our team as a Lead Property Officer and become a key player in shaping the landscape of one of the busiest airports in the region. We are seeking a dynamic individual with a passion for property management and a drive for excellence to lead our property operations to success. If you thrive in a fast-paced environment and are ready to make a significant impact, we want to hear from you.Key responsibilitiesStrategic:Evaluate the airport’s property portfolio on a regular basis and ensure that it is optimized and well maintained.Implement account management strategy/initiatives and develop strong relationship with the existing property customers.Create strong working relationship with other internal and external stakeholdersIdentify creative opportunities to generate non-traditional commercial and property income sources.Operational:Shall be responsible in working closely with line manager for the upkeep and maintenance of database and revenue & non-revenue contacts associated to the department. This includes and not limited to managing the department’s periodical reports, database upload into the ERP system, property space audits & compliance report, contract / lease overviews, financial report, layout plans, etc.Provide end-to-end specialized technical support for activities related to the department ensuring tasks are carried out based on approved time horizon – e.g. develop scenarios, project timeline, feasibility study, proposal for property allocation for Senior Leadership’s approval, etcEnsuring all departmental execution action plans are carried in accordance to with MATAR and overall QR Group financial, operational objectives and KPIsEntrusted to improvise the department’s “Landlord and Customer / Client / Stakeholder” relationship matrix.Shall be the department’s focal point for activities related to property or space handover – for existing property, newly constructed & commissioned properties and facilities located within the HIA campus.Uphold and improvise MATAR’s stakeholder relationship.Support the line manager in closing out key-accounts and assigned projects with objective to maximize customer / client / stakeholder satisfaction and maximize MATAR’s commercial revenue.Take lead in conducting periodical compliance inspection and audits of the real estate / facility / spaces (tenantable and non-tenantable) across the HIA campus.Prepare, draft and provide review of contractual documents (including renewals) such as draft term sheets, draft tenancy / lease / license / concession agreements based on approved and updated formats.Contract management – schedule, plan and execute timely submission and data entry of all property contracts updates into ERP system.Shall be required to support line manager in preparation of periodical reports, financial reporting and lease overviews for Senior Leadership team as per directed and guided by line manager.

This role acts as a single point of contact for Facilities management across HIA campus for operational queries.  The role is responsible to effectively manage all works related to facilities maintenance and support all stakeholders by providing efficient information regarding the operationsACCOUNTABILITIES:Liaise with FM contractors to ensure timely completion and resumption of operation within defined timelines with minimal operational impactManage incident and emergency management on behalf of MATAR FM Management team, including data collection and decision making to guarantee the best possible result by minimizing interruptions for other stakeholdersEnsure collaboration and coordination with operations/security/safety/IT and other stakeholders to deliver asset availability for smooth operations as well as to ensure minimal operational impactManage and address last minute operational requests by stakeholders and update management about critical on-going tasksCoordinate, collaborate and decide as and when needed to support all stakeholders during planned, unplanned emergency situation and/or including event management.Responsible for supporting FM contractors to obtain emergency permit approvalOrganize, manage and conduct QHSE audits as per required standardsUpdate shift critical incidents/events/failures at the regular OPS coordination meetings & maintain shift handover reportsConduct major maintenance planning

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:Contribute with the team to meet the wildlife hazard management plan and objectives at Hamad International Airport encompassing wildlife hazard planning and hazard assessment, wildlife assessment and control. Implementation of training programmes on wildlife hazard management for airport safety staff, ensuring that HIA is meeting its certification requirements with regard to compliance with rules and regulations in relation to wildlife hazard management.Key responsibilitiesPatrol the airside, monitor wildlife activity, report and record all wildlife occurrence and incidents and produce wildlife hotspot maps. Comes up with recommendation to the line manager such as (grass cutting and vegetation) in order to minimize wildlife activities.Following the Line Manager guidance to set up and reposition bird control equipment on the airfield, monitoring the service ability and maintenance of wildlife control equipment ensuring it is in operational condition and/or adjusting the equipment settings whenever is needed.To collect bird strike carcasses (samples) from the airfield and identify species. Tag and store in freezer, in order to allow follow up wildlife analysis.Monitor population of insects/food sources or attractant for birds and wildlife, by doing site inspection, recording the observation and reporting in order to timely identify the airside hazard and notify Lead Wildlife Hazard Officer.Liasing with ATC on Wildlife Hazards and report to them the actual status of Bird Watch condition such as (presence and amount of birds) in order for the ATC to communicate back to pilots. Attend to any request by ATC to keep the runway clear from any wildlife hazard.Monitor Population of Birds/wildlife and implement the measures identified in the Wildlife Hazard Manual to decrease the wildlife population and use the approved methods as per SOP to follow the wildlife mitigation strategy.Inform the Line Manager of any new or unusual wildlife presence or activity; or any suspicious attractant to the wildlife; Investigate and produce incident reports with accurate data for further analysis, following wildlife hazard events and bird strikes.Provide wildlife awareness training for airside users, to ensure that all concerns staff are fully aware of the wildlife hazards.Deployment and control of wildlife tools in the airfield such as traps / cages where required and controlling them if anything is captured. Continuous monitoring of effectiveness of deterrent infrastructure modifications as nettings, spikes, perimeter fence etc.Follow QCAR (Qatar Civil Aviation Regulations) version 006 requirements and Wildlife Hazard Management Plan to ensure that HIA meets its aerodrome certification obligations in respect of wildlife hazard management.Carry out any other duties assigned by the direct manager.

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:Manage definition, documentation and monitoring of IT policies, processes and standards while ensuring alignment with prevailing industry best practices such as ITIL standards and relevant ISO frameworks. Process gaps are analyzed between as-is and to-be state, gain consensus, and drive recommendations on areas of continual improvements. Ensure processes and Standard Operating Procedures (SOPs) established within the department are adhered to, in line with Corporate IT Policies & ISO 20000 standards.Key responsibilitiesEnsure implementation of IT processes and procedures while being aligned with all established Corporate IT policies & relevant ISO standards for services managed by MATAR-IT.Ensure process deployment of new or improved process changes are effective by communicating and liaising with process owners and after due diligence of change impact.Responsible for maintaining ISO 20000 certification of the IT Service Management System (ITSMS) implemented within MATAR-IT. This includes, planning annual audit programs and ensuring regular internal audits are conducted, identified areas of non-compliance are articulated, corresponding corrective action plans are documented and implemented within agreed timelines.Liaise with internal teams and where applicable external suppliers involved in both, projects and operational maintenance of systems to ensure IT Policies, Processes and Procedures are understood, adhered to, and continuously improved.Responsible for conducting Management Review Meetings as per established frequency that span ISO 20000, ISO 27001 and any other frameworks applicable to MATAR-IT. Work with relevant process owners and stakeholders to ensure identified actions are tracked to closure.Ensure Operational Level Agreements (OLAs) and internal Service Level Agreements (SLAs) are regularly reviewed to ensure they are kept up-to-date and relevant to business.Liaise with internal IT service owner(s) and ensure the Service Management Plan, Service Portfolio and Service Catalogue are regularly reviewed and kept up-to-date.Lead investigations into potential compliance violations and ensure appropriate corrective actions are planned and tracked until closure.Keeping abreast of industry best practices and emerging trends, work with relevant teams to implement continuous improvement measures that benefit business while remaining aligned to strategic objectives.

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. It has been voted the best airport in the world by Skytrax in 2024. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:This role is required to be part of MATAR-IT Cyber Security and Risk Management team, with a primary role to manage information security management system (ISMS) across MATAR and its business units. Ensure compliance to ISMS through periodic review, audit and assessments. Report & track any non-compliance to closure and maintain risk under acceptable level.

As a Airfield Operations Officer, you will be responsible for helping us achieve this ambition:Ensure safe operations at airside by conducting regular inspection and monitoring of the airside particularly the runway, taxiway, aprons and the service roads to ensure the following:Foreign Object Debris (FOD) is managed properly by monitoring, supporting FOD campaigns, initiating removal of FOD when necessary and promoting FOD preventionNo birds or other wildlife hazard are present (bird and wildlife presence is monitored and controlled)Paint markings and signs are visible and correctAirfield lighting and other facilities and equipment are serviceableConduct fault/deficiency reporting by coordinating with the concerning department to ensure that all faults or deficiencies are actually reported and rectification action has been initiatedMonitor compliance to the airside safety driving rules by observing the movement of airside vehicle/equipment and issue traffic citations/penalties for violations to ensure safe/smooth airside operationsDirect the traffic at interactions of service roads with taxiways and in congested and emergency areas by direct the airside drivers in order to ensure a safe maneuvering of the taxiing aircraft.Investigate analyses and submit detailed report including recommended solutions by responding to airside incidents/accidents involving aircraft, vehicles, persons, and properties in order to prevent the recurrence.Escort any unfamiliar vehicle accessing the airside in order to prevent any unsafe situation

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:Responsible for a critical operational safety-related function of Airfield Operations, including but not limited to ensuring that all information/data/charts pertaining to the safety of flight and affected by the aerodrome environment, its facilities, systems, procedures or conditions is produced and submitted to QCAA-AIS accurately, error-free and in time for aircraft operators and any other affected operational stakeholders to be of safe use for their own operations. Furthermore, responsible for producing and/or verifying the production of accurate and compliant aeronautical data as per the regulatory requirements of QCAA.Key responsibilitiesManage the accredited contractor who will be hired for aeronautical survey for both airports which comply with regulatory requirements, and accuracy levels and limitations. Responsible for collection, documentation and evaluation of Contractors (Aerodrome Designer / Engineer), Aerodrome Safety Compliance, Airfield Facility Management aeronautical information/data sets in order to facilitate the publication.Responsible for creating, updating and maintaining the Parking Plan Manuals for both Hamad and Doha International airports.Responsible for cartography, managing and production of aeronautical maps.Satisfies the uniformity, accuracy and consistency in the provision of aeronautical information that is required for publication.Ensures that the promulgation of Notice to Airmen (NOTAMs), amendments on AIP (Aerodrome Data Catalogue, Obstacle Data, Geographic Data), AIP Supplements, Aeronautical Information Circulars are efficiently handled for the safety of air traffic.Establishes close liaison with Aeronautical Information Management/Services for managing aeronautical data for publication.Develops and maintains a properly organized quality system containing procedures, processes and resources necessary to implement data quality management.Establish data entry workflow processes to ensure quality and integrity standards are in accordance with business rules for provision of source aeronautical information.Provide technical expertise and problem resolution to senior management in areas relating to Aeronautical Information, i.e. AIPs, NOTAMs.Analyses Aeronautical Information Service/MAP’s (AlS/MAP) problems and provides solutions.Performs accuracy and quality review of Notice to Airmen (NOTAMs), amendments on AIP (Aerodrome Data Catalogue, Obstacle Data, Geographic Data), AIP Supplements, Aeronautical Information Circulars.Perform other department duties related to his/her position as directed by the Head of the Department.

About The RoleAt Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to gather intelligence to customer behaviors and industry standards, with the aim of developing improvements programs that support the creation and maintenance of a customer centric airport environment. Develops methods to measure performance standards within the Terminal operations department.Key Accountabilities Lead the review of internal/external procedures and processes by recommending and implementing relevant changes through training programs and customer service awareness campaigns to achieve operational efficiency and improved customer service standards Support the implementation of HIA Brand identity at workplace through regular audits to ensure that the prescribed Hamad International Airport branding applied is in line with Customer Service Manual Updating periodically the customer services manual by analyzing customer service reports and trends, reviewing and make recommendation for major operational changes in order to improve associate processes. Accountable to improve service delivery by collecting case studies, developing learning and training materials for frontline staff, introducing interactive tools and techniques as identified by market trends for successful interactions with customers and various stakeholders Support the Customer Service Manager in making decisions for internal and external customer experience improvements by collecting and liaising with Customer Research Analysis to reviewing the survey outcomes and develop action plan to improve the customer experience. Investigate customer related complaints/complements from internal communications processes and respond by compiling incident reports and recommending corrective actions. Reduce impact of emergency or major operational disruption affecting Hamad International Airport by supporting and monitoring the delivery of HIA service recovery tools to safeguard overall customer experience, support operational demand increase during peaks, disruptions by working along Terminal Operations team during these hours to cope with increase demand of passengers, and monitoring the quality of services. Perform any other duties related to his/her department as directed by the Head of Department. QualificationsAbout the Candidate: Min 4 years of relevant experiencePrevious experience in Airport operationsPreferred To Have Training QualificationExperience in classroom training .Experience in Corporate Training And DesignExperience in Contact Centre ManagementExperience in people management and leadership within an airport operational environment

About The RoleThe air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo’s Customer Experience Team in Doha as a Customer Service Coordinator. Join the #MovedByPeople family and leave a mark as part of Cargo Customer Experience Team.In this role you will be responsible for supporting business case development and engage in dialogue with Corporate Planning and Cargo Scheduling to continuously improve the overall cargo capabilities of the Group.If you are a proactive person, results-oriented, willing to engage an international community and inspired to shape the future of air cargo industry with us, you are our candidate!As part of your role, your additional responsibilities will include the following: Providing outstanding customer service to improve customer satisfaction and relationships as well as interacting with customers, providing information to inquiries relating to the services of QR Cargo. Resolving customer complaints via phone and email in a timely and appropriate manner. Accurately tracking customer queries using Qatar Airways Cargo tools to facilitate reporting and identification of common inquiries, maintaining an accurate database of customer queries with actionable data output. Handle irregularities or discrepancies and ensure the concern departments are involved to resolve the issue Coordinate with Cargo Operation Team, Outstations and Sales teams in order to respond to queries on shipments and report status back to customer Work closely with fellow team members and team supervisors on unresolved cases Identify area for improvements QualificationsBe part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.Together, everything is possibleAbout You Relevant Vocational, Tertiary or Trade qualification Working knowledge of cargo operations and processes At least 2 years of experience in aviation, preferably within air cargo industry or in logistics and supply chain Good problem-solving skills with strong motivation to learn Fluency in written and spoken English. AboutAbout Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.How To ApplyIf you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About The Role   You will be responsible to supporting the business with month end closing, financial analyses, budgeting / forecasting, variance analyses, management reporting and financial business cases. Focus on creating added value in order to improve decision making and streamlining processes.   Roles And Responsibilities   Perform month end closing activities to ensure completeness and accuracy of revenue and costs. Analyze and report actual revenues and costs; prepare root-cause variance analyses reporting to management on periodic basis (monthly, quarterly, and annually). Prepare annual budget submissions in-line with key management strategies/targets. Control spend to ensure targets are achieved and recommend measures. Review business case proposals generating incremental revenues or cost reduction, including CMC submissions. Review QCCs, PRs, contracts / agreements for financial compliance. Perform other department duties related to his/her position as directed by the manager of the Business Finance department.   Be part of an extraordinary story   Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.   Qualifications   About You   Bachelor's Degree or Equivalent with Minimum 3 years of job-related experience Strong eye for details and analytical skills with the ability to review variances, analyses and interpret data, understand business cycle and their impact on the profit and loss account. Must have excellent analytical skills, including Microsoft Excel, Power Point etc. Must have excellent organizational ability to be able to set priorities, handle multiple responsibilities /work interruptions, and meet deadlines. Good knowledge of accounting system.   Preferred: Tableau and Power BI are an asset   About Qatar Airways Group   Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About The Role   You will be responsible to perform operations tasks for all procurement requirements in a given or group of product categories, adhering to agreed timelines, interfacing with internal customers and suppliers to ensure compliance to process in a timely and effective manner.   Roles And Responsibilities   Evaluate specification accuracy put forward by user departments and assist Procurement Specialist/Senior Procurement Specialist in processing requests. Responsible for negotiation with suppliers on costs and commercial terms for low to medium value goods and services. Proactively seek to provide solutions to operational problems such as delays, lack of supplier's responses. Create, review and maintain relevant Procurement activities i.e. purchase orders, item codes to support operational requirements. Responsible for Tender administration generally including creating system documents, printing and approvals circulation, checking for all required documents, grammar and spelling, calculations so that approving managers may proceed. Use leading practice procurement tools to implement the sourcing strategies including: Supply base profiles and Summary of quotations Prepare reporting data and obtain validation from Procurement Manager to ensure common data is recognized and agreed.   Be part of an extraordinary story   Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.   Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.   Together, everything is possible.   Qualifications   About You   Bachelor's Degree or Equivalent with Minimum 3 years of job-related experience Numeracy and the ability to present data clearly and accurately. Planning, Problem Solving and Decision Making abilities. Airline, Middle East or Category Specific experience is an asset.   About Qatar Airways Group   Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About The Role   Responsible for monitoring Tax Treaties to be entered, ensuring timely payment of tax liabilities and required filing in order to ensure full compliance with the tax laws for assigned countries where Qatar Airways operations exists and also other regulatory laws while maintaining confidentiality of QR financial information.   Responsibilities   Ensure full compliance with tax laws (both direct and indirect tax) in destination countries where Qatar Airways operates by closely coordinating with external and internal stakeholders. Process the tax payments in accordance with the deadlines, plan for job in advance and liaise with internal stakeholders. Ensure Qatar Airways complies with Qatar tax regulations including the deductions and treatment of any withholding tax due. Prepare tax schedules and financial statements for tax compliance. Prepare the necessary documentation in order to remain compliant with Global Transfer Pricing Policy Prepare analysis and supporting documents on potential tax opportunities/positions and collaborate with Tax Strategy & Planning Team for further analysis. Implement processes and systems to ensure efficient and effective management of tax operations. Work with line managers on maintaining an up-to-date tax and compliance ready reckoner for HO and outstations through regular review of any changes in compliance requirements. Coordinate with contracts department to support finalization of contracts to appoint tax consultants and auditors within the set timeframes. Perform other department duties related to his/her position as directed by the Head of the Department.   Be part of an extraordinary story   Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.   Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.   Qualifications   About you   Essential   Bachelor’s Degree in Finance/ Accounting or Diploma in Taxation. Minimum 3 years of job-related experience Proficient in Microsoft Office (Excel, Word, Outlook and PowerPoint) Excellent written and verbal communication skills Strong analytical and problem-solving skills Ability to work and coordinate with different departments   Preferred   Experience working within the aviation industry. Experience using Oracle ERP   About Qatar Airways Group   Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.   So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

We are currently recruiting for Operations Administrator to work with Customer Contact Centre’s Department.   The role is responsible of ensuring efficient administrative operations of real time management, scheduling and planning. Ensure WFM tool is up to date to capture real time data and stats. Ownership of the floor-to-manager site performance of deliverable KPl’s.   Operational Accountabilities Include   Create and maintain segments on each agent profile relating to attendance, shifts preferences, any planned trainings or meetings or breaks and update this segment entry in the WFM so that the official schedule is populated with the most current and accurate schedule exceptions. Coordinate the distribution of the various weekly and monthly agents' roasters and administer the shift trades workflows. Keep track of agents' attendance, agents' annual leaves, breaks, sick leaves, etc and generate and/or verify agents' productivity reports. Real time steering and skilling of Customer Service Agents (CSA) driven by the real time trends to meet defined performance targets daily (Service levels, abandoned percentage, average handling time, Occupancy, Average speed of answer and queue accessibility) and achieve performance consistency based on business requirements. Real-time resource for voice and non-voice tasks for efficient resource optimization and blending. Manage non-voice queue maintaining productivity and service level goals. Identify intraday trends as they develop and recommend the impact on resources and KPls to the business units. Balance service delivery along with site occupancy. Acts as an interface between site internal departments as well as to other QR CCC locations and HO. Break optimization and re-scheduling of daily exceptions to meet scheduling requirements. Convert information provided by management team about internal and external service impacting activities to utilize real-time resource adjustments. Report and highlight aberration against any KPl’s on real time, through reporting and escalation matrix. Tracking daily attendance for the centre along with reporting late logins. Maintain real time management information dashboards. Real time and Adhoc report showcasing real time performance, shrinkage and trends. Regularly analyze data and provide insight to scheduling and planning team to optimize performance and productivity. Coordinate with IT related to any Contact centre application or call related incident. Monitor overall office adherence to work schedule to improve availability to customers and alert supervisors of schedule non-adherence in real-time. Handle agents daily break schedule, schedule swaps and during low-call volume work with supervisors to request agents to leave early or allocate resources to alternative tasks ID creation, skill reconciliation, maintenance of skill matrix. Act as a local operational representative for TEC (Telephonic Emergency Centre). Perform other department duties related to his/her position as directed by the Head of the Department.   Qualifications   The successful candidate will have the following qualifications and skills:   Bachelor’s Degree or Equivalent with minimum of 1 year job related experience or high school qualification with minimum 2 years job related experience. Knowledge in Customer Contact Centre Operations Management. Strong MS Office and reporting experience. Ability to analyze the performance data and statistics   About Qatar Airways Group   Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.   Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Qatar Airways Group continues to expand its global footprint by looking for new ways to support our strategic goals and provide opportunities to develop talent. In line with this vision, we are launching Global Business Services Division in Ahmedabad, India. Our new offices will be located in Prahlad Nagar which is a premium locality popularly known as ‘Corporate Road’ that houses various business parks and commercial hubs in Ahmedabad.   We are looking forward to attract professionals within the Account Receivable (AR) domain across all Levels (Associate, Supervisor and Officers) to be part of this exciting journey.   AR team is responsible for all activities linked to accounts receivables of the network in line with company policies and internal accounting procedures.   Main Responsibilities   Credit & Risk Management   Review and update financial criteria for each market based on risk profiles. Build and maintain the internal and external risk matrix incorporating pre-alerts. Evaluate credit applications for new/existing customers and provide recommendation. Monitor the renewal need and adequate amounts to cover exposure of the financial securities.   Billing   Ensure timely and accurate billing of all invoices.   Collections   Work with stakeholders to ensure all outstanding amounts are recovered from customers and strategic business units. Follow up with business on status, legal and commercial actions to manage dues and keep bad debt on a minimum level. Prepare and monitor aging statistics on timely basis.   Reconciliation   Reconcile AR aging against AR Control accounts, check rate of exchange gain or loss, bank charges, credit and commission. Ensure monthly adequate provision of default and doubtful debts as per policy.   Compliance & Reporting   Perform controls as per internal Control Handbook. Perform sample checks for set-offs to ensure no FIFO and receipts raised can be traced to bank statements. Perform self-audit on all AR processes to identify any non-compliances. Prepare or update SOPs to enhance internal controls and support knowledge retention. Prepare KPIs, dashboards.   Be part of an extraordinary story   Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.   Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.   Together, everything is possible   Qualifications   Bachelor degree in Business/Accounting/Finance Experience with Accounts Receivable processes in a multinational environment; Excellent English language communication; User level knowledge of Microsoft Word, Excel; ERP knowledge, experience with Oracle/JD Edwards is a plus; Experience with Lean/6Sigma is a plus.   About Qatar Airways Group   Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.   So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About The Role   In this role, you will be part of support team providing effective and efficient specialist IT service support to users of Qatar Airways Group. You will be the primary point of contact for portfolio users to troubleshoot technical issues and install OS & applications while responding within defined service level agreements. You will be responsible to act as a subject matter expert (SME) of business customers seeking help related to IT systems. Ensure, maintain, and patch end-user devices to eliminate security vulnerabilities. You have to ensure internal process are strictly followed. You should have hands on experience in troubleshooting laptops, desktops, printers & scanners with extensive efficiency in mail management and respond to user queries & notifications.   Key Responsibilities     Ensure 24x7 smooth operations of IT, implement appropriate corrective and preventive actions to improve systems availability and stability. Ensure that all incidents reported to IT service desk are responded to efficiently and in a timely manner to reduce business impact. Installing/Troubleshooting of Operating Systems, Anti-virus software, MS Office suites and all QR business applications. Good hands-on experience with Windows/Linux/Mac OS environments. Good understanding of Desktops, Laptops, Tablets Mobile devices and latest tech gadgets and features. Research, diagnose, troubleshoot and identify solutions to resolve system issues quickly and efficiently. Adhere to standard process & procedures with timely escalation of unresolved issues to the appropriate internal teams or vendors. Good practice of time management, Prioritization of task and calls with multitasking. Provide accurate information on IT products and services with highest level of customer service. Be attentive and proactive to communicate about upcoming system maintenance/interruption/outage that they may run into and provide potential workaround solutions whenever possible. Provides detailed performance reports to an agreed schedule (or on request), including management summary & KPIs. Conduct Root Cause Analysis of reported incidents in operational systems and ensure accurate changes to system configuration following the standard change management process. Support the delivery of infrastructure projects. Liaise with suppliers and internal teams involved in both projects and operational maintenance of systems. Maintain high confidentiality and integrity in this role. You will play a key role in development and support of IT processes and procedures in line with ITIL V3 and ISO 20000 standards. You will be responsible in facilitating documentation of such processes and procedures for all internal teams of the department.   Qualifications   About you:   Bachelor's Degree in Computer Sciences or equivalent stream with minimum 5 years of relevant experience in technical support of desktops, laptops, printers and other end users’ devices. Working experience with large enterprise of over 5,000 employees. Preferably ITIL V3 foundation or above certified. Preferably with Airport/Airline experience.

About The Role   As Administration Coordinator, you will provide administration support for the smooth functioning of the Food and Beverage department on a daily basis. You will perform secretarial duties, which require the handling of confidential and sensitive information and represent the department through the management of correspondence, telephone and personal contacts. You will also undertake projects as directed by the Senior Manager F&B or Operations Manager in order to support Departmental/Corporate initiatives.   Key Accountabilities Include But Are Not Limited To   Performs various secretarial and administrative duties to support requirements and maintain the department functions smoothly on a daily basis. Handles a wide variety of situations and tasks involving the administrative function of the office. Tactfully handles enquiries and/or refer to appropriate personnel/department. Manages, coordinates and maintains calendar of appointments, travel arrangements, records of communication (documents, faxes, mail) to meet the requirements of the department, to record, filter, disseminate and communicate all incoming and outgoing matters. Provides business documentation support, including report writing, presentation creation and spreadsheet preparation and distribution of such materials. Compiles reports as directed and ensure that all files are complete and properly maintained. Independently manages multiple tasks and assigned projects whilst respecting the deadlines and simultaneously ensuring the integrity of all information and data. Communicates and provides information internally and externally to assist and enable administrative support and effective service to the concerned sections. Refers routine matters to appropriate person for action and follows up to ensure completion. Tracks department staff duty travel papers (exit permits, tickets, per diem allowances, hotel and visas). Establishes a confidential filing system for all correspondence generated to and from the external and internal Department, categorizes and maintains manuals, sensitive correspondence and other source material.   Be part of an extraordinary story   Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.   Join us as we dare to achieve what’s never been done before.   Qualifications   About you   The Successful Candidate Will Have The Following Skills   Relevant Vocational, Tertiary or Trade qualification Certificate in Computer applications – MS office (Word, Excel, Power point, Access) (preferred) Minimum 4 years relevant experience, preferred in hospitality or food & beverage industries Ability to work in a cross culture environment Excellent written and verbal communication skills. Excellent computer skills, including Microsoft Word, Excel and PowerPoint. Maintain confidentiality and self-discipline. Should be motivated, responsible and focused. Self-motivated and highly organised. Strong interpersonal and team working skills. High level of sensitivity and professionalism. Self-starter, having the ability to work independently with minimal instructions. Proven ability to work under pressure to defined timescales. Proven problem-solving abilities.   About Qatar Airways Group   Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.   Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About The Role   In this role, you will be responsible for planning, co-ordination, execution and monitoring of a range of projects & solutions implementations. You will be managing business function accounts, ensure the delivery of assigned IT projects/solutions, co-ordinate with stakeholders, business users, IT colleagues and management, and vendors. This role involves technical understanding, stakeholder management, and cross functional support Ensure Project plans are realistic, maintained and properly resourced.   Key Responsibilities   Ensure Defined scope is Delivered within time and cost. Ensure the project plan, quality standard, security standard related process are defined and tracked with the release of the solution. Projects are carried out through the defined phases fully complying with HIA IT processes and procedures. Solutions meet agreed requirements and business expectations, are maintainable and meet documented and agreed criteria. This requires that all solutions are adequately tested (functional, non-functional, performance and integration tested) before User Acceptance Testing. Risks are assessed and mitigation/management strategies are designed. Timely and accurate project information and reporting is provided to IT management and business. Responsible for working closely with vendor partners, business users, contract team and track product implementation project throughout the lifecycle (RFI, RFP/RFT, Technical Evaluation, Implementation, Go live etc.). Ensure that assigned systems/applications are adequately supported. Manage the systems/application support teams/suppliers. Analyze system faults, assess severity levels, and provide solutions Link similar problems by users or systems to enable detailed reporting and trend analysis Ensure in service reviews for external suppliers Perform business analysis activities to analyze user requirements, define solutions requirements, and document system specifications. Provide fair and accurate feedback on the performance of resources assigned to projects and application support. Contribute Business – IT strategy and IT budgeting of assigned business units.   Qualifications About you: A degree in Engineering/ Computer Science/ Mathematics/ Sciences with of 7+ years of Aviation project management experience Self-starter, motivated team player and ability to influence others to perform in matrixed project teams Project Management Professional, Prince 2 Certification or equivalent experience Problem solving capabilities, Strong Analytical skills, personal flexibility and agility Should have excellent written and verbal communication skills. Solid organizational skills including attention to detail and multi-tasking skills. Design and develop compliance reports from various data sources Good understanding of international frameworks such as ISO 20000 & ISO 27001

Qatar Airways are excited to be launching a new opportunity to join our Marketing & Communications as a Graphic Designer.   As a Graphic Designer, you will be responsible for developing different types of creative content for the department like invitations, factsheets, banners, displays, invites, RSVPs and other comms requirements along with the updated corporate presentation for the department.   Other Key Responsibilities Are   Defining requirements, developing concepts, visualizing and creating graphics, including illustrations and layouts while making decisions about fonts, images, readability by using latest Graphic designing tools like Adobe photoshop, Illustrator, InDesign etc. to shape the visual aspects of the requirements by the department to create invitations for the local and international events, presentations, Annual report designing, Fact sheet designing etc. Having a thorough understanding of branding and marketing, and be able to find the right style and layout for every project. Determining size and arrangement of copy and illustrative material, as well as font style and size Working and liaising with the team and other stake holders for media requests related to imagery to determine their requirements, timescale and budget and managing their expectations. Keeping stakeholders up to date, listening to and acting on feedback, and explaining the rationale behind Graphic design decisions Maintaining assets and ensure that all collateral conforms with corporate standards. Coordinating production of collateral in support of the teams within the department (Events/PR) Participating in brainstorming sessions and contribute ideas for creative concepts Ensuring designs are aligned with brand guidelines and corporate objectives Creating graphics for social media channels Liaising with external printers or production teams to ensure deadlines are met and material is printed or presented to the highest quality Keeping up to date with design and software trends.   Qualifications   Be part of an extraordinary story   Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.   Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.   Together, everything is possible.   About You   A successful candidate should possess the following experience and qualifications:   Bachelor’s Degree or equivalent is essential. 5+ years of job-related experience Proven experience in designing creative content for online campaigns, print ads, websites, and even videos Possess skills to create visual text and imagery. Proven skills to create visual communications such as adverts, branding, publicity materials and magazine layout Expertise in Brand & marketing design, print and publication design, invitations, name cards, menus etc. Fluency in English language Exceptional creativity and innovation.   About Qatar Airways Group   Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.   So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.   How To Apply   If you are interested in submitting your application and feel that you are a good fit for this role, please fill in our application form and upload your CV for our review.