Jobs in Retail companies, Qatar

• Perform L1/L2 initial troubleshooting and incident response• Monitor, analyze, and resolve issues as part of a 24/7 shift-based operation• Receive and analyze incident tickets, resolve where possible or escalate to appropriate technical teams; track incidents through to closure• Liaise with vendors and international partners as needed to resolve issues• Conduct root cause analysis and contribute to proactive maintenance strategies• Generate standard reports on service and incident availability• Follow up on incidents end-to-end and provide closure documentation to stakeholders• Prepare detailed Root Cause Analysis (RCA) and post-incident reports• Support configuration management tasks through NMS systems• Ensure network resilience and contribute to effective disaster recovery planning• Monitor personal KPIs to meet operational performance targets• Support international network operations, including global connectivity (IPLC, ISP, MPLS, cloud networks)• Coordinate international change requests and planned maintenance activities with relevant stakeholders• Oversee vendor performance and support periodic review meetings• Utilize various network and service management tools (e.g., CRM, Service Manager, NMS, Riverbed Steelhead, Spectrum, Nimbra)Qualifications & Experience:• Minimum of 4 years’ experience in a similar role• Diploma in Telecommunications or Engineering, with relevant certifications (e.g., Cisco, POTN, DWDM, SDH)• Solid understanding of telecom network monitoring and alarm management• Experience with field-level fault troubleshooting (FLM)• Strong analytical and problem-solving abilities• Effective written and verbal communication skills• Ability to work both independently and collaboratively in high-pressure environments• Willingness to work flexible hours, including night shifts and extended office hoursSkills & Tools:• Proficiency in Microsoft Office Suite• General IT and computer literacy• Familiarity with ITIL processes

Job Title: Procurement Officer / Purchasing Officer Department: Procurement / Supply Chain Location: Qatar Reports To: Procurement Manager / Restaurant General ManagerJob Summary:The Procurement Officer will be responsible for sourcing, purchasing, and managing inventory for the restaurant. The role ensures timely procurement of quality food ingredients, kitchen equipment, packaging materials, and other operational supplies at competitive prices, in accordance with company policies and the Qatar regulatory framework.

Job descriptionJob Title: Restaurant ManagerLocation: QataJob Type: Full-timeIndustry: Food & Beverage / HospitalityReports to: Operations Manager / General ManagerJob Summary:We are seeking an experienced and highly motivated Restaurant Manager to oversee the daily operations of our restaurant in Qatar. The ideal candidate will ensure excellent customer service, manage staff, optimize operational efficiency, and uphold high standards of food quality, hygiene, and safety.

Global Data Services, End-to-End Connectivity (Domestic & International), Broadcasting Transmission Support, MPLS, POTN/DWDM SystemsRole Summary:This role is responsible for the end-to-end monitoring and management of high-priority private networks and services under stringent SLA commitments. The engineer will oversee proactive and reactive operations support, ensuring service continuity, timely resolution of issues, and alignment with defined performance metrics.Duties & Responsibilities:• Perform L1/L2 troubleshooting, incident management, and escalation coordination• Operate within a 24/7 shift-based NOC environment• Analyze and resolve incidents or escalate to appropriate operational teams; follow through until resolution• Liaise with vendors, international carriers, and partners for issue resolution• Conduct root cause analysis and recommend/implement proactive maintenance actions• Generate and maintain service availability and incident reports• Ensure end-to-end incident closure and deliver RCA/post-mortem reports• Prepare weekly/monthly operational performance and SLA compliance reports• Support change management tasks within NMS platforms• Ensure high network resilience and contribute to disaster recovery planning• Track and achieve defined operational KPIs• Coordinate and manage international carrier change requests and planned maintenance• Manage vendor performance reviews and ensure SLA compliance• Support cloud and data center-related operations as required• Lead or assist in video network service delivery using SDH networks, Nimbra, encoders, decoders, IP switches, routers, WAN optimization tools, satellite receivers, and other broadcasting hardware• Oversee submarine cable systems and global NOC operations, ensuring optimal performance of multi-vendor optical systems (Huawei, Nokia, Infinera, Ciena, etc.)• Operate and utilize various network monitoring and service management tools such as CRM systems, Service Manager, NMS, Riverbed Steelhead, Spectrum, and Nimbra SD-WAN solutionsQualifications & Experience:• Minimum 5 years of experience in a similar role• Diploma in Telecommunications or Engineering, with relevant certifications (e.g., Cisco, POTN, DWDM, SDH)• Solid knowledge of telecom network monitoring and alarms handling• Experience coordinating with field-level teams for fault troubleshooting• Familiar with MPLS, IP, and global connectivity services (IPLC, ISP, cloud networks)• Understanding of data center, media cloud, and B2B operations• Familiar with configuration management and change implementation within network environments• Proficient in managing SLAs, performance metrics, and vendor relationships• Strong analytical and communication skills• Able to work in high-pressure, shift-based environmentsSkills & Tools:• Proficiency in Microsoft Office Suite• Strong IT and computer literacy• Familiarity with ITIL practices

Data Services & End-to-End Connectivity, Radio Mobile Networks Monitoring, Incident Management, Broadcasting Services Transmission Support, MPLS, SDH, DWDM SystemsDuties & Responsibilities:• Monitor network operations within a 24/7 shift-based environment• Receive and analyze customer incident tickets; perform initial troubleshooting and escalate as needed• Coordinate with internal teams for resolution and track incidents until closure• Liaise with vendors and international operators when necessary to resolve service-related issues• Conduct root cause analysis on incidents and contribute to proactive network maintenance• Generate standard availability and incident reports• Ensure end-to-end follow-up and closure of trouble tickets, including detailed reporting• Prepare root cause (RFO) and post-incident reports• Initiate and follow through on change requests (CRs) for network modifications and ensure implementation and acceptance• Provide support in monitoring contractual KPIs and ensuring performance targets are metQualifications & Experience:• Minimum of 4 years of experience in a similar role• Strong knowledge of mobile networks, including radio, core, and access components• Preferred exposure to Ericsson radio and Nokia core systems• Familiarity with telecom power systems and rectifier O&M tasks• Experience with access systems (SDH, microwave, fiber)• Good understanding of MPLS and IP networking concepts• Experience in telecom network monitoring and alarm handling• Ability to work with field-level maintenance (FLM) teams for fault troubleshooting• Strong analytical and problem-solving skills• Ability to perform under pressure and meet deadlines• Clear and effective verbal and written communication• Willingness to work extended hours and rotating shifts• Self-driven, goal-oriented, and capable of working independently and within a teamSkills & Tools:• Proficiency in Microsoft Office Suite• Basic computer and IT skills

Position Objective: The Beauty Advisor is responsible for representing the brand by maximizing sales within the store through exceptional customer service and deep product knowledge. This role involves creating a welcoming environment, providing personalized beauty consultations, and contributing to the overall store operations and visual presentation standards as directed by the store manager or assistant store manager. Key Responsibility: Customer Service & Sales Serve as the initial point of contact for customers, offering personalized beauty consultations and product recommendations tailored to individual needs. Engage with customers in a warm, approachable manner, providing skincare advice, makeup tutorials, and product demonstrations to enhance the shopping experience. Assist customers in selecting products that meet their specific beauty needs, converting window shoppers into buyers, and building lasting customer relationships. Proactively promote and upsell the brand’s products, including cross-selling complementary items from within the store or other group brands. Promote and encourage customers to join the Club Apparel Loyalty Program to drive repeat sales and brand loyalty. Product Knowledge & Brand Representation Stay updated on the latest beauty trends, product launches, and ingredients in skincare and makeup to provide accurate information to customers. Maintain a deep understanding of the brand’s ethos, heritage, and products to deliver a consistent and compelling message to customers. Ensure that personal grooming and appearance reflect the brand image at all times. Demonstrate and apply makeup or skincare products to showcase their features and benefits, ensuring customers leave with a positive and informed impression of the brand. Store Operations Assist in store operational tasks, including opening and closing procedures, inventory management, and stock replenishment to ensure a well-stocked and organized sales floor. Help maintain visual presentation standards and ensure the store is clean, organized, and visually appealing according to company guidelines. Support in executing marketing and promotional activities, such as in-store events or product launches, to enhance customer engagement. Follow Standard Operating Procedures (SOPs) in handling payments, product returns, and customer complaints professionally and efficiently. Ensure compliance with health and safety standards, particularly when handling beauty products. Sales Targets & KPIs Consistently achieve or exceed individual sales targets, contributing to the overall store’s performance. Track and report on key performance indicators (KPIs) such as conversion rates, average transaction values, and customer satisfaction scores. Work closely with the team to meet collective goals, supporting a collaborative and results-driven store environment. Desired Qualification: Strong knowledge of cosmetics, skincare, and beauty trends with experience in applying products. Proven customer service skills in retail, especially in beauty, and ability to build rapport with customers. Excellent communication and interpersonal skills for personalized product recommendations. A background in cosmetology or skincare is preferred but not mandatory; professional training in makeup or skincare is a plus.

Position Objective: The Makeup Artist is responsible for providing expert makeup services to customers, including event makeup, beauty transformations, and personalized consultations. This role is critical in driving sales through exceptional customer service, product knowledge, and staying updated on the latest makeup trends. The Senior Makeup Artist oversees multiple makeup artists across the brand, ensures consistency in service, and is responsible for training staff on new techniques and products. Key Responsibility: Makeup Application & Sales Provide expert makeup services, including event makeup, beauty transformations, and personalized consultations. Demonstrate exceptional makeup techniques to maximize sales and ensure customer satisfaction. Stay updated on the latest makeup trends and educate customers on new techniques and products. Recommend specific products tailored to customers' needs, ensuring a personalized shopping experience. Lead by example, demonstrating excellent makeup selling skills and promoting beauty products across the brand.  Brand Representation Ensure brand representation at the highest standard, with updated product knowledge and adherence to the brand's values and image. Contribute to achieving store sales goals by offering an outstanding customer experience and personalized makeup services. Minimize stock loss and ensure that all product displays are in line with the brand's visual standards to attract customers. Store Operations Perform operational duties, such as store maintenance, visual presentation, housekeeping, and maintaining grooming standards. Handle Point of Sale (POS) transactions, including processing payments, issuing receipts, and handling cash accurately. Monitor stock levels and manage inventory by recording inward/outward product movement. Ensure store security and awareness at all times, following company policies to avoid any negligence.  Customer Engagement Greet customers warmly and assist them in selecting the right makeup products for their needs. Convert window shoppers into buyers through engaging consultations and personalized product recommendations. Promote the company's loyalty program to drive repeat sales and build lasting customer relationships.      Housekeeping & Compliance Maintain the highest standards of housekeeping within the store and ensure compliance with brand SOPs. Ensure that all makeup artists follow safety, hygiene, and customer interaction protocols. Stock Management Ensure that stock is displayed according to the brand's layout norms to attract customers and facilitate efficient browsing. Collaborate with inventory management teams to ensure accurate stock levels, replenishment, and minimizing wastage. Desired Qualification: The ideal candidate will have 2-5 years of experience in makeup artistry, preferably within a retail or beauty environment. They should demonstrate proficiency in makeup techniques and possess deep knowledge of various cosmetic products and accessories. Strong communication and customer service skills are essential, with a particular focus on building rapport and fostering positive relationships with clients.

Position Objective: The Department Manager is responsible for overseeing the day-to-day operations of one department within a Big-Box format store that houses multiple departments. This role involves ensuring the smooth functioning of the department, driving sales, and maintaining key performance indicators (KPIs) aligned with the overall store objectives. The Department Manager also plays a crucial role in mentoring the team, ensuring high levels of customer satisfaction, and optimizing departmental performance through tracking and continuous improvement. Key Responsibility: Department Oversight & Operations Oversee the overall performance of the assigned department within a large-format store, ensuring operational excellence. Manage daily operations, ensuring adherence to company policies and standards across stock management, sales, and customer service. Ensure the department consistently achieves key store KPIs, such as sales targets, conversion rates, customer satisfaction scores, and stock loss prevention. Collaborate with other department managers and the Store Manager to ensure alignment with store-wide objectives. Tracking & Reporting of KPIs Track key KPIs for the department, regularly analyzing sales, stock levels, and staff productivity to ensure alignment with targets. Provide regular reports on department performance to the Store Manager, highlighting areas of success and identifying opportunities for improvement. Implement necessary adjustments to department processes based on KPI analysis to drive improvements and meet overall store objectives. Visual Merchandising & Customer Experience Ensure the department maintains high visual merchandising standards, creating an inviting shopping experience for customers. Work closely with the visual merchandising team to adapt displays according to seasonal changes, promotions, and product launches. Monitor customer interactions within the department, ensuring that the team delivers excellent service, responds to customer needs, and promotes loyalty programs. Operational Efficiency & Inventory Management Manage department inventory levels, ensuring product availability while minimizing stock losses and overstocking. Regularly audit stock and coordinate with the store’s replenishment team to ensure timely refills and product rotation. Handle department-specific operational tasks such as rostering, scheduling, and handling customer inquiries or grievances. Security & Safety Compliance Maintain a strong awareness of security within the department, taking proactive measures to minimize stock loss through theft or damage. Ensure adherence to all store safety protocols, creating a secure environment for both staff and customers. Team Mentorship & Development Lead, mentor, and develop the department team, ensuring they are equipped with the skills and support necessary to achieve their goals. Conduct regular coaching and training sessions to improve team performance, focusing on customer service excellence, product knowledge, and operational efficiency. Foster a positive team culture that encourages growth, collaboration, and high productivity within the department. Desired Experience: The ideal candidate should have 3-4 years of experience in a retail environment, preferably in a big-box or large-format store. Strong leadership abilities, proven success in managing KPIs, and a talent for mentoring and developing teams are essential. Experience in inventory management and visual merchandising is highly desirable.

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: To represent the brand by maximizing sales through exceptional customer service, extensive product knowledge, and leadership within the store. The Senior Beauty Advisor serves as a role model for junior team members while driving key sales initiatives and ensuring operational excellence. Key Responsibility: Product Expertise & Selling Possess in-depth knowledge of various cosmetics products and accessories. Demonstrate excellent makeup application and selling skills to meet customer needs. Provide personalized product recommendations and link specific products to customers' preferences. Customer Service Identify customer requirements and deliver exceptional customer service that fosters loyalty. Greet customers warmly and assist them in selecting the right products, ensuring an enjoyable shopping experience. Convert window shoppers into buyers by engaging with them proactively. Store Operations Ensure stock is well displayed and laid out according to store standards, contributing to an inviting shopping environment. Maintain vigilance and security in the store at all times. Handle Point of Sale (POS) transactions, including cash, credit card, voucher payments, and issuing receipts or refunds. Tally cash and balance the register at the beginning and end of shifts. Leadership & Brand Representation Act as a brand ambassador, representing the brand with updated product knowledge and professional presentation. Support junior team members by providing guidance and coaching to ensure consistent service standards. Minimize stock loss through proper handling and security awareness. Housekeeping & Visual Merchandising Ensure the highest standards of housekeeping are maintained. Support visual merchandising efforts by adhering to standard layout norms for product displays. Loyalty & Promotions Promote the company's loyalty program to drive repeat business. Stay updated on various brands within the group for cross-selling opportunities. Inventory Management Record inventory movement (inward/outward) and maintain accurate inventory reports. Flexible Scheduling Be available for extended hours during sales or festive periods, as needed. Desired Experience: For a Senior Beauty Advisor, the ideal years of experience typically ranges from  3-5 years of experience in the beauty industry, with a strong understanding of cosmetics, skincare products, and customer service excellence. Proven experience in selling beauty products, makeup application, and handling store operations. Experience leading or mentoring junior staff is preferred.

The Head of Enterprise Technology is responsible for leading the strategic direction, development, and implementation of technology solutions across the organization. This includes overseeing the technology infrastructure, ensuring security and operational efficiency, and driving innovation to support business objectives. The role also champions the adoption of emerging technologies such as AI, machine learning, and data-driven platforms to future-proof the organisation’s digital capabilities.Accountability & Responsibilities of Role:Strategic Technology LeadershipDevelop and execute a forward-looking technology strategy aligned with corporate goals and digital transformation agendas.Serve as a key member of the executive leadership team, contributing to enterprise-wide strategic planning and decision-making.Identify and evaluate emerging technologies and trends to drive innovation, competitive advantage, and operational excellence.Align technology initiatives with business priorities, ensuring measurable impact on growth, efficiency, and customer experience.Innovation & Emerging TechnologiesSpearhead the identification, experimentation, and enterprise-wide deployment of cutting-edge technologies including AI, machine learning, intelligent automation, and advanced data analytics to drive transformative business outcomes.Champion a bold innovation agenda by establishing innovation labs, incubating high-impact pilots, and fostering a culture of curiosity, agility, and continuous learning across cross-functional teams.Forge and nurture high-value strategic partnerships with leading technology firms, disruptive startups, and top-tier academic institutions to anticipate trends, co-create solutions, and maintain a competitive edge in a rapidly evolving digital landscapeTechnology Governance & Risk ManagementEstablish robust IT governance frameworks, policies, and standards to ensure compliance, security, and ethical use of technology.Oversee cybersecurity strategy and risk management, ensuring resilience against evolving threats.Ensure data privacy, regulatory compliance, and responsible AI practices across all technology platforms.Operational ExcellenceOversee the daily operations of IT, OT, and ET functions, ensuring high availability, scalability, and performance of systems.Implement and monitor KPIs and SLAs to drive service excellence and continuous improvement.Lead enterprise architecture and systems integration to support seamless digital experiences.Talent & CultureBuild and lead a high-performing, diverse technology team with a focus on leadership development, upskilling, and succession planning.Promote a collaborative, agile, and inclusive culture that attracts and retains top technology talent.Champion digital literacy and change management across the organisation.Financial & Vendor ManagementDevelop and manage the technology budget, ensuring cost-effectiveness and ROI on technology investments.Negotiate and manage vendor contracts, ensuring alignment with strategic goals and service quality expectations.Communication & InfluenceCommunicate complex technology concepts to non-technical stakeholders with clarity and impact.Present updates to the board and executive team on technology performance, risks, and opportunities.Act as a visible technology ambassador internally and externally, representing the organisation at industry forums and events.Market Analysis & Insights:Conduct regular research and analysis to identify trends and opportunities.Provide insights and recommendations to the executive team to inform strategic decisions.Stay abreast of new technology developments and emerging technologies that will support the transformation agenda in StarlinkPosition Requirements:Educational Background:Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.Master’s degree (e.g., MBA, MSc in Technology Management) is highly desirable.Work Experience:15+ years of progressive experience in technology leadership roles, with 7+ years in senior or executive positions driving enterprise-wide innovation, digital transformation, and platform modernization.Proven track record in leading the end-to-end transformation of E-Commerce platforms, integrating AI-driven personalization, intelligent automation, and scalable cloud-native architectures to enhance customer experience, operational efficiency, and revenue growth.Demonstrated success in spearheading large-scale, cross-functional innovation initiatives, from concept to deployment, leveraging AI, machine learning, data analytics, and automation to deliver measurable business impact.Deep expertise in emerging technologies, enterprise architecture, cloud ecosystems, cybersecurity, and data strategy, with a strong ability to align technology with strategic business goals.Skilled in building and leading high-performing, multidisciplinary teams, managing multimillion-dollar budgets, and orchestrating complex vendor and partner ecosystems, including startups, academia, and global tech providers.Key Competencies:Delivering Results & Fostering Ownership: Drive for improving business results and attaining higher levels of performance.Leading Teams: Demonstrating the drive required to succeed in a demanding work environment by taking ownership, aligning, building, enabling and inspiring effective teams, not limited to own team. Creating momentum and gaining commitment towards a common goal.Building Customer Value: Gaining insights into internal and/or external customers’ experience. Anticipating their needs and demonstrating concern for satisfying them. Building productive customer relationships. Ensuring clear communication to customers on expectations and beyond.Shaping Strategy: Ability to make sense of complex data, trends and dynamics on continually evolving basis, understand and anticipate the potential impact these may have, and use them to shape the direction of the businessDriving Change: Recognizing and anticipating the need for change. Demonstrating openness, flexibility and support for change, aligning people to move in new and challenging directions. Dealing effectively with uncertainty, and adapting to new situations and ways of working while staying focused, organized and positive.Networking & Influencing Collaboratively: Developing rapport with a diverse range of people. Building and leveraging networks horizontally and vertically. Proactively influencing and persuading others to gain support for initiatives. Maintaining collaborative stakeholder relationships.

Position Objective: The Department Manager is responsible for overseeing the day-to-day operations of one department within a Big-Box format store that houses multiple departments. This role involves ensuring the smooth functioning of the department, driving sales, and maintaining key performance indicators (KPIs) aligned with the overall store objectives. The Department Manager also plays a crucial role in mentoring the team, ensuring high levels of customer satisfaction, and optimizing departmental performance through tracking and continuous improvement. Key Responsibility: Department Oversight & Operations Oversee the overall performance of the assigned department within a large-format store, ensuring operational excellence. Manage daily operations, ensuring adherence to company policies and standards across stock management, sales, and customer service. Ensure the department consistently achieves key store KPIs, such as sales targets, conversion rates, customer satisfaction scores, and stock loss prevention. Collaborate with other department managers and the Store Manager to ensure alignment with store-wide objectives. Tracking & Reporting of KPIs Track key KPIs for the department, regularly analyzing sales, stock levels, and staff productivity to ensure alignment with targets. Provide regular reports on department performance to the Store Manager, highlighting areas of success and identifying opportunities for improvement. Implement necessary adjustments to department processes based on KPI analysis to drive improvements and meet overall store objectives. Visual Merchandising & Customer Experience Ensure the department maintains high visual merchandising standards, creating an inviting shopping experience for customers. Work closely with the visual merchandising team to adapt displays according to seasonal changes, promotions, and product launches. Monitor customer interactions within the department, ensuring that the team delivers excellent service, responds to customer needs, and promotes loyalty programs. Operational Efficiency & Inventory Management Manage department inventory levels, ensuring product availability while minimizing stock losses and overstocking. Regularly audit stock and coordinate with the store’s replenishment team to ensure timely refills and product rotation. Handle department-specific operational tasks such as rostering, scheduling, and handling customer inquiries or grievances. Security & Safety Compliance Maintain a strong awareness of security within the department, taking proactive measures to minimize stock loss through theft or damage. Ensure adherence to all store safety protocols, creating a secure environment for both staff and customers. Team Mentorship & Development Lead, mentor, and develop the department team, ensuring they are equipped with the skills and support necessary to achieve their goals. Conduct regular coaching and training sessions to improve team performance, focusing on customer service excellence, product knowledge, and operational efficiency. Foster a positive team culture that encourages growth, collaboration, and high productivity within the department. Desired Experience: The ideal candidate should have 3-4 years of experience in a retail environment, preferably in a big-box or large-format store. Strong leadership abilities, proven success in managing KPIs, and a talent for mentoring and developing teams are essential. Experience in inventory management and visual merchandising is highly desirable.

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market. Key Responsibility: Financial: To drive the store team to achieve the store target and store KPIs. To ensure store shrinkage to be less than 0.2Percent of the cost of sale. Process: To conduct regular financial and stock audits. To regularly update track and communicate the store dashboard. To maintain the VM standards in the store. To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management) Oversee day-to-day store operations, including opening and closing procedures. Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement. Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback. Implement and enforce company policies and procedures to ensure compliance. Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities. Develop and implement action plans based on performance metrics to drive results. Maintaining the back store operation and replenishment of the merchandise. Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees. Recruit, train, and develop a high-performing sales team. Monitor and manage store expenses, budgets, and financial goals. Customer: To drive the store team to achieve club apparel, NPS and DSES goals. To maintain a relationship with the mall management. To effectively communicate with the office back-end team regarding store-related activities. Address customer inquiries and concerns promptly, striving to exceed customer expectations. To manage people in regards with performance and conduct of store employees. Learning:  To constantly upgrade the skills of self and team and create a pipeline of future store managers Identifying the learning gaps of the team and creating a process to address the same.  Conduct training sessions for new hires and ongoing product knowledge sessions for the team. Desired Experience: The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.

Role Purpose & Context:The I & M Manager is responsible for overseeing the planning, deployment, maintenance, and optimization of wireless infrastructure across enterprise, telecom, and field network environments. The role ensures robust service delivery across wireless technologies including Wi-Fi, PtP/PtMP microwave links, LTE/5G, IoT networks (LoRaWAN/NB-IoT), and satellite communication while maintaining integration with ISP/OSP systems. This role also supports business growth by driving operational efficiency, maintaining high service quality, and fostering client relationships.Key Responsibilities:1. Wireless Infrastructure ManagementOversee the design, implementation, and troubleshooting of:Enterprise Wi-Fi (802.11ax/ac/n)Point-to-Point / Point-to-Multipoint microwave and mmWave linksPrivate LTE / 5G networksLoRaWAN / NB-IoT for smart infrastructureSatellite communication (e.g., VSAT)Plan and conduct wireless RF site surveysCoordinate with RF engineers for frequency planning, spectrum compliance, and optimization.2. Project & Operations ManagementLead the execution of Wireless and ISP/OSP infrastructure projects with defined scope, timelines, and budget.Develop SOPs for wireless network rollouts and maintenance protocols.Ensure network uptime, performance, and compliance with SLAs.Manage vendors/subcontractors and drive timely completion of assigned wireless and fiber-based projects.3. Cross-Technology IntegrationEnsure seamless coordination between wireless, ISP (structured cabling, routers/switches), and OSP (fiber, copper) domains.Supervise integration of wireless systems with IP networks, cloud services, and edge devices.Support hybrid deployment models across wired and wireless systems for large campuses, smart buildings, and public infrastructure.4. Quality, Compliance & SafetyEnforce safety standards, HSE compliance, and quality assurance for all wireless and field operations.Perform regular audits, equipment testing, and issue resolution.Maintain documentation of network performance, site inspections, and client handovers.5. Team Leadership & DevelopmentLead and mentor field teams and engineers handling wireless deployments.Facilitate training on new wireless technologies, tools, and security best practices.Build a performance-driven culture with clear KPIs tied to uptime, issue resolution, and delivery timelines.6. Business Growth & Client ManagementIdentify wireless-related business opportunities and support proposal creation for enterprise and telecom clients.Liaise with clients on wireless service planning, reporting, and escalations.Collaborate with Pre-Sales, Network Planning, and Business Development for wireless solution design.Qualifications & Experience:Education:Bachelor’s Degree in Electronics, Telecommunications, or equivalent.Equivalent experience may be considered in lieu of formal education.Experience:10–15 years of experience in telecom or enterprise wireless technologies, including:Wi-Fi and RF systemsMicrowave or mmWave linksLTE/5G or wireless backhaulISP/OSP infrastructure integrationTechnical Skills:Wireless standards (IEEE 802.11, 3GPP LTE/5G)RF design and troubleshooting tools.Wireless security protocols (WPA3, RADIUS, VLAN segmentation)PtP/PtMP network design using Ubiquiti, Cambium, or similarISP/OSP: structured cabling, fiber termination, FTTxSoft Skills:Strong leadership, analytical thinking, and decision-makingExcellent stakeholder communication and coordinationAbility to manage dynamic, high-pressure environmentsCertifications (Preferred):CWNA (Certified Wireless Network Administrator)CWSP/CWDP/CWAP (advanced wireless certs by CWNP)PMP or equivalent project management certificationWork Environment:Office and field-based, with frequent site visitsQatar Driving License requiredAble to lead projects across urban and remote areas

Key ResponsibilitiesResolve high-priority and complex incidents with minimal impact and within defined SLAs.Participate in the Problem Management process, offering permanent resolutions.Troubleshoot and analyze issues related to CSM components, monitoring, and network tools.Enhance and maintain operational documentation and contribute to the knowledge base.Coordinate with vendors and product manufacturers to address technical escalations.Recommend upgrades and continuous improvements to maintained systems.Support project implementation teams with engineering expertise when required.Draft and refine operational procedures and SOPs.Stay current with emerging technologies and maintain relevant certifications.Required Experience & SkillsExperience:Minimum 8 years of L3/TAC level support experience in telecom or enterprise IT environments.Technical Skills:Expertise with Monitoring Tools: OBM, NNMi, OMi, SiteScope, SolarWinds, APM, Zabbix.Proficient in Microfocus Applications: OpsBridge, NNMi, OPTIC Reporting, Network Automation.Strong scripting abilities in PERL, SHELL, VB, PowerShell, Kusto, Python.Experience with databases: MS SQL, Oracle, Postgres, Sybase IQ, Vertica.Familiarity with network tools like traffic generators and analyzers.Fine-tuning experience with tools like OBR, NPS, BVD, Airwave, and SiteScope.Skilled in managing onsite technical resources and vendor/customer coordination.Soft Skills:Excellent communication and interpersonal skills.Strong analytical, problem-solving, and documentation abilities.Customer-oriented mindset and ability to perform under pressure.Effective team player with mentoring capabilities.Awareness of ITIL best practices and strong IT literacy.

Job Description: Admin AssistantLocation: Qatar (Candidates from Philippines Preferred)Job Type: Full-TimeExperience Level: Entry-Level (0–2 years)Educational Qualification: Bachelor’s degree in business administration or related fieldAbout the Role:We are seeking a proactive and detail-oriented Admin Assistant to join our team in Qatar.This role is ideal for a recent graduate or a professional with up to 2 years of experience,looking to develop their career in a dynamic and supportive environment.Key Responsibilities:• Manage daily administrative tasks, including correspondence, scheduling meetings,and maintaining records.• Prepare and maintain accurate documentation, reports, and presentations asrequired.• Coordinate with internal teams to ensure smooth office operations and timely taskcompletion.• Handle incoming and outgoing communication professionally and confidentially.• Maintain office supplies and inventory, ensuring availability and timelyreplenishment.• Assist in organizing and coordinating events, meetings, and travel arrangements.• Provide general support to visitors and act as the point of contact for internal andexternal queries.

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

POSITION OBJECTIVE To prepare the dining hall before service and maintain it clean, organise and fresh, in addition to his original task in serving the clients.  Key Responsibilities - Assist in the restaurant cleaning in the morning - Clean all service utensils before each service. - Help captain waiter in the restaurant set up. - Keep his / her appearance clean and maintain a high hygiene level. - Help captain waiter in mise en place preparation. - Transport food from kitchen to dining hall. - Assist captain waiter putting the food plates on clients table - Changing ashtrays and fill glasses with water during service. - Clear the table after meal is done and clean it. - Transport all dirty plates, glasses to the dishwashing area. - Work under the guidance of captain waiter and follows his /her instructions. 

Position Objective: The Department Manager is responsible for overseeing the day-to-day operations of one department within a Big-Box format store that houses multiple departments. This role involves ensuring the smooth functioning of the department, driving sales, and maintaining key performance indicators (KPIs) aligned with the overall store objectives. The Department Manager also plays a crucial role in mentoring the team, ensuring high levels of customer satisfaction, and optimizing departmental performance through tracking and continuous improvement. Key Responsibility: Department Oversight & Operations Oversee the overall performance of the assigned department within a large-format store, ensuring operational excellence. Manage daily operations, ensuring adherence to company policies and standards across stock management, sales, and customer service. Ensure the department consistently achieves key store KPIs, such as sales targets, conversion rates, customer satisfaction scores, and stock loss prevention. Collaborate with other department managers and the Store Manager to ensure alignment with store-wide objectives. Tracking & Reporting of KPIs Track key KPIs for the department, regularly analyzing sales, stock levels, and staff productivity to ensure alignment with targets. Provide regular reports on department performance to the Store Manager, highlighting areas of success and identifying opportunities for improvement. Implement necessary adjustments to department processes based on KPI analysis to drive improvements and meet overall store objectives. Visual Merchandising & Customer Experience Ensure the department maintains high visual merchandising standards, creating an inviting shopping experience for customers. Work closely with the visual merchandising team to adapt displays according to seasonal changes, promotions, and product launches. Monitor customer interactions within the department, ensuring that the team delivers excellent service, responds to customer needs, and promotes loyalty programs. Operational Efficiency & Inventory Management Manage department inventory levels, ensuring product availability while minimizing stock losses and overstocking. Regularly audit stock and coordinate with the store’s replenishment team to ensure timely refills and product rotation. Handle department-specific operational tasks such as rostering, scheduling, and handling customer inquiries or grievances. Security & Safety Compliance Maintain a strong awareness of security within the department, taking proactive measures to minimize stock loss through theft or damage. Ensure adherence to all store safety protocols, creating a secure environment for both staff and customers. Team Mentorship & Development Lead, mentor, and develop the department team, ensuring they are equipped with the skills and support necessary to achieve their goals. Conduct regular coaching and training sessions to improve team performance, focusing on customer service excellence, product knowledge, and operational efficiency. Foster a positive team culture that encourages growth, collaboration, and high productivity within the department. Desired Experience: The ideal candidate should have 3-4 years of experience in a retail environment, preferably in a big-box or large-format store. Strong leadership abilities, proven success in managing KPIs, and a talent for mentoring and developing teams are essential. Experience in inventory management and visual merchandising is highly desirable.

Develop and implement category strategies that align with overall business objectives, driving profitability and market share.Analyze market trends and consumer behavior to forecast demand accurately, ensuring optimal inventory levels.Collaborate with cross-functional teams, including marketing and sales, to create promotional plans that maximize product visibility.Manage supplier relationships, negotiating contracts and terms that benefit both the company and the suppliers.Monitor and evaluate category performance, utilizing KPIs to identify opportunities for improvement and growth.Lead the demand planning process, ensuring alignment between supply and demand to minimize stockouts and excess inventory.Conduct regular category reviews, presenting findings and strategic recommendations to senior management.Stay updated on industry trends and competitive landscape to inform decision-making and strategic direction.Prepare and manage category budgets, ensuring alignment with financial targets and resource allocation.

POSITION OBJECTIVE - The position is responsible for generating sales and deliver customer service at its best. - Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team. Key Responsibilities Hospitality and Guest Service - Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. - Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. - Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. - Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. - Uses proper procedures to ensure the accuracy of every order for every guest. - Ensures every    guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. - Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. - Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. - Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations - Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. - Prepares all products as required, following the order monitor to ensure the accuracy of every order. - Communicates showcase and product needs to ensure proper product availability for guests. - Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures - Participates in and attends all store meetings and other related functions. - Follows all restaurant policies, procedures and standards. - Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. - Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering - Receives payment by cash, credit cards, vouchers or automatic debits. - Issue receipts, refunds, or change to the customers correctly. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Maintain clean and orderly checkout areas. Health & Safety - Works in compliance with occupational health and safety legislation. - Knows, understands and follows safe work practices and procedures. - Uses or wears personal protective equipment or clothing as required. - Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of  health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

Position Objective: The Store Manager is responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets, and relaying customer and product feedback to relevant stakeholders. This role demands a strong blend of leadership, organizational skills, and in-depth knowledge of the fashion retail industry—preferably within the premium to luxury segment.Key Responsibilities: Financial: Drive the store team to achieve sales targets and store KPIs. Ensure store shrinkage is maintained at less than 0.2Percent of the cost of sales. Monitor and manage store expenses, budgets, and financial goals.Process: Conduct regular financial and stock audits. Track, update, and communicate the store dashboard. Maintain visual merchandising (VM) standards in the store. Manage employee records, including leave, passport documentation, performance, conduct history, and roster. Oversee day-to-day operations, including opening and closing procedures. Set and achieve sales goals; analyze performance metrics and implement improvement plans. Conduct regular team meetings to communicate expectations and provide feedback. Ensure compliance with company policies and procedures. Maintain regular communication with higher management on store performance and challenges. Manage back-store operations and merchandise replenishment. Implement security protocols to safeguard staff and inventory. Recruit, train, and develop a high-performing sales team.Customer: Drive the team to achieve Club Apparel membership goals, Net Promoter Score (NPS), and Daily Store Experience Survey (DSES) targets. Build and maintain relationships with mall management. Liaise with backend support teams to coordinate store-related activities. Address customer concerns promptly and professionally, aiming to exceed expectations. Manage employee performance and conduct effectively.Learning & Development: Continuously upgrade personal and team skills; develop future store managers. Identify team skill gaps and create structured training interventions. Conduct onboarding and continuous product knowledge sessions.Desired Experience and Qualifications: Gender: Female candidates only Language: Fluent in Arabic (spoken and written) Industry: Preferably from premium to luxury fashion retail background Experience: Minimum 5+ years of progressive experience in customer-centric retail roles with strong store and team management exposure Proven track record of achieving and exceeding store KPIs and sales targets Strong leadership, communication, and problem-solving skills Bachelor's degree in Business Administration, Retail Management, or related field preferred Deep understanding of store KPIs and their operational impact

Objective: The Human Capital Executive is responsible for providing support in the various human resource functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling. The Human Capital Executive provides advice and assistance to supervisors and staff. This may include information on training needs and opportunities, job descriptions, performance reviews and personnel policies of the Council.  The position coordinates the staff recruitment process. The Human Capital Executive provides advice and support to supervisors and staff selection committees and ensures that they have accurate and timely information in order to make effective decisions. Key Responsibility: Onboarding & Employee Records Support the onboarding process by preparing offer letters, collecting joining documents, and coordinating induction logistics. Maintain accurate employee files (physical and digital) and update the HRMS with all relevant employee information and changes. Ensure all new joiners are added to group systems (payroll, email, insurance) in coordination with relevant teams. Operational HR Support Handle day-to-day employee requests including employment letters, salary certificates, ID card issuance, and HR-related queries. Assist in tracking attendance regularizations, shift changes, and leaves in coordination with the Admin and Operations teams. Generate and maintain trackers for employee lifecycle activities such as confirmations, transfers, and resignations. Engagement & Communication Assist in planning and executing employee events, birthday celebrations, and HR communication campaigns. Support employee surveys by distributing forms, collecting responses, and preparing basic summary reports. Maintain notice boards and internal communication channels with up-to-date HR information. Documentation & Reporting Prepare HR documents such as warning letters, promotion memos, and contract amendments under supervision. Maintain HR registers and logs for audit purposes, ensuring timely filing and accuracy of records. Share weekly/monthly reports related to headcount, leave balances, and employee changes as per formats provided. Process Compliance Ensure adherence to internal SOPs, approval hierarchies, and documentation protocols for all HR tasks. Participate in internal HR checks, audits, and compliance reviews by submitting required data and documents. Raise any identified gaps or employee concerns to the Senior Executive or Assistant Manager promptly. Coordination with Cross-Functional Teams Liaise with Payroll, Admin, PRO, and IT teams to ensure seamless execution of employee-related transactions. Follow up on pending approvals, documents, and system updates to ensure timely processing of HR actions. Desired Experience: The ideal Executive – Human Capital in a retail company should have 3+ years of progressive experience in human resource/HRMS/administration. Proven success in driving high level cross functional collaboration, enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. (preferably female Arabic speaking candidates)

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.