Jobs in Retail companies, Qatar

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesGreet and assist customers in a courteous and professional manner.Address customer inquiries and provide accurate information about products, services, and promotions.Handle customer complaints and resolve issues in a timely and effective manner.Assist customers in selecting products that meet their needs and preferences.Promote and upsell products and services to enhance customer satisfaction and drive sales.Process sales transactions accurately and efficiently using the point-of-sale system.Stay updated on new product launches, features, and promotions.Ensure the retail store is clean, organized, and well-stocked.Arrange product displays to optimize visual appeal and customer interest.Monitor inventory levels and report low stock or out-of-stock items to the store manager.Collect and report customer feedback to help improve products and services.Participate in training sessions and team meetings to stay informed about company policies and updates.Adhere to company policies and procedures, including security and safety guidelines.Ensure confidentiality and protection of customer information.Work closely with fellow team members and store management to achieve sales goals.Assist with special store events, promotions, and seasonal activities.Manage escalated situations with professionalism and provide customers with effective solutions that align with company policies.QualificationsAt least 5 + years' of relevant work experience.Excellent Customer etiquette and excellent verbal, written, and interpersonal skills.Ability to multi-task, organize, and prioritize work.

We are looking for an experienced Stock Controller to oversee equipment movement, stock monitoring, and inventory accuracy in a dynamic telecom/technical environment. The ideal candidate will have strong coordination skills, an eye for detail, and the ability to manage inventory lifecycles effectively.Key Responsibilities:Manage daily movement of equipment for installation and maintenance activities.Handle IPT phone deliveries and respond to internal requisitions for IPT-related assets.Process equipment recovery (cease) and update inventory records accordingly.Raise Internal Requisitions (IR) using relevant project codes.Conduct weekly visits to the main store, prepare store transfer notes, and ensure accurate stock records.Monitor main store quantities and coordinate with supervisors for stock replenishment (PR).Perform QCR (Quality Control Receiving) for newly received equipment.Manage petty cash purchases for urgent installation/maintenance needs.Prepare periodic stock reports and maintain asset records in line with Asset Management policies.Initiate and process write-offs for obsolete or faulty equipment.Requirements:Diploma or Bachelor's degree in Logistics, Supply Chain, or related field.Minimum of 5 years’ experience in inventory or stock control, preferably in a telecom or technical services environment.Proficiency in inventory and asset management systems.Understanding of local store operations and equipment lifecycle.Familiarity with requisition and procurement procedures.Basic financial handling skills (petty cash, write-offs).Strong organizational and time management skills.Ability to work independently and coordinate across multiple teams.Excellent written and verbal communication skills.

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: Enhancing the overall shopping experience for customers by creating visually appealing and aesthetically pleasing displays for a store or a large department within the store. Working closely with the senior visual merchandisers team you will assist in implementing and maintaining the store's visual standards to drive sales and brand image for a small store or a department within a store. Key Responsibility: Brand Image Collaborate with maintenance and cleaning staff to uphold the visual standards of a small store or a department within a store. Provide guidance and training to store staff on maintaining visual standards and ensuring a cohesive brand image. Propose changes to improve the overall shopping experience and maximize sales potential. Make recommendations for improvements based on customer feedback and sales data. Communicate any deviations or challenges to the Visual Merchandiser for resolution. Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities. Implements the brand specific visual merchandising standards. Coordinating store display in line with brand guidelines and strategy. Developing floor plans and maximize visual impact. Arranges merchandise, signage, fixtures and in-store layout guide. Taking Photograph in every change done in the merchandise display. Make use of creative lighting for windows. Maximizing placement of new lines, re-merchandising the store when new trends build. Creates layout of the store according to its categories. Ensures proper merchandising of the items. Collect review and feedback of the merchandise. Other Responsibilities Working with senior Visual Merchandising team and sales team to achieve commercial goals. Involve in Pre-Opening of the stores and timely visit to ensure that brand’s standard is properly implemented and followed. Conduct research of the current market trends and lifestyle. Desired Experience: The ideal candidate should have 1-2 years of previous experience in a retail environment, preferably in a visual merchandising or sales role, is essential. This background helps in understanding store operations, customer behavior, and how visual displays can influence purchasing decisions. Additionally, around 6 months – 1 year direct experience assisting in visual merchandising tasks, such as setting up displays, following planograms, and maintaining store aesthetics, is highly valuable

We are hiring experienced TETRA Network Engineers for a project involving the modernization and optimization of a mission-critical TETRA network, including TBS, IBS-MU, RU Repeaters, and all associated passive elements such as antennas, couplers, duplexers, and filters.Key ResponsibilitiesSupervise vendors during site work and special projects.Monitor and troubleshoot TETRA network issues per O&M protocols.Conduct site readiness checks and acceptances for modified TETRA/IBS sites.Manage IBS system implementation, optimization, and coverage.Collect and analyze logs for root cause diagnostics.Coordinate with cross-functional teams (NOC, Transmission, Power, etc.).Maintain spare part inventory and lab testing equipment.Ensure change requests and issue logs are maintained via HPSM or similar tools.Support care meetings, technical committees, and innovation initiatives.Prepare for site visits with proper spares and documentation.Merge activities effectively to optimize field operations.Escalate emergencies promptly and follow up to closure.Share best practices and support peer learning.Required Experience & SkillsEngineer: 7+ years of telecom experience (TETRA or similar systems).Strong understanding of:TETRA systems and IBS solutions.RF tools and indoor signal testing.IP configurations, fault management, and remote support tools.Diagnostic and integration capabilities in telecom environments.Educational & Language RequirementsBachelor’s degree in Electronics & Telecommunications or a related field.Fluency in English (spoken and written) is a must.

Execute routine, breakdown, and overhaul maintenance of the conveyor system. Diagnose, repair, and replace faulty components in the systems, including controllers, sensors, drive motors and other critical electrical/electronic equipment. Perform troubleshooting and corrective maintenance on all types of equipment’s independently with minimal supervision. Prepare and maintain accurate service reports and documentation. Read, understand, and troubleshoot using electrical schematic diagram. Ensure all work complies with electrical codes, safety standards, and organizational guidelines. Requires working in shifts   Qualification: At least three years of diploma / ITI in the Electrical engineering discipline Experience of minimum of one year preferably in the Automation system. Basic understanding of PLC.

Key Responsibilities: Supervise, guide, and execute routine, breakdown, and overhaul maintenance of the conveyor system. Knowledge of sequence controls, wiring, schematic drawings, VFD’s, servo motors and other critical electrical/electronic equipment. Monitor and maintain the proper functioning of electrical/electronic systems and troubleshoot issues as they arise. Ensure that maintenance tasks are completed effectively and on time, ensuring minimal downtime and optimal equipment performance. Provide technical support and ensure compliance with safety procedures, safety regulations, and industry standards. Provide support and training to direct reports as needed to improve performance or generate opportunities for the growth and development of employees. Prepare and submit technical reports documenting maintenance activities, issues, and resolutions. Other projects and duties as required. Requirements: Bachelor’s degree/Diploma in Electrical/Electronic Engineering. 3+ year’s Experience in servicing &maintaining Automation system or related field. Strong Knowledge in PLC, servo motors & Industrial control system. Ability to work all levels of electrical voltage; single and three phase motors. Requires working in shifts

POSITION OBJECTIVE The position is responsible to ensure that the products appear in the right store at the right time and in  right quantity Key Responsibilities - Prepare Retail Pro reports, Sell Thru and other merchandising reports such as consolidation sheet and product breakdown reports - Liaise with stores / logistics & warehouse department to ensure product supply meets demand - Analyze every aspect of the best and worst sellers (for example, the best selling price points, colors or styles) - Analyzing previous season's sales and reporting on the current season's lines - Optimize the volume and profitability of product categories - Gather information relating to customer reaction towards the products - Coordinate with buying team on product issues (orders, repeats, damages etc.) and assist in range planning, sales analysis and deliveries - Preparation of merchandise plans and other Information required for product range presentations and reviews for the buyers / brand manager - Report competition’s offerings and analyzing opportunities to the Brand team - Skillfully manages processing of various retail pro reports and invoices - Ensure the accurate and timely preparation of all necessary reports and records - Ensures strict confidentiality in maintaining all the documents entrusted - Working closely with the Merchandise Planning team on the product range, planning to maximize commercial opportunities for products, as well as getting the right product mix in the business at sub category/price point level

Objective: This position is responsible for high volume recruitment in a fast paced environment.  The position also must find and source candidates by conducting college visits, attending career fairs, attending network events, and by leveraging social media. Ensure smooth on-boarding process of the new employees and assisting with the day-to-day operations of the Human Capital functions. Key Responsibility: Employee Lifecycle Coordination Coordinate end-to-end onboarding process for new joiners including document collection, induction scheduling, and system updates in collaboration with the HC Operations team. Track and support probation reviews, confirmation processes, contract renewals, and internal transfers. Maintain and update employee records in the HRMS and ensure timely resolution of employee queries related to lifecycle transactions. HR Support to Business Units Serve as the first point of contact for employees and line managers for day-to-day HR inquiries, process clarifications, and policy guidance. Support brand/function heads in implementing approved HR actions such as role changes, relocations, or disciplinary processes. Facilitate internal communications related to HR programs, announcements, and engagement events. Performance & Development Coordination Support execution of the annual performance review cycle by assisting with goal-setting templates, reminders, and progress tracking. Coordinate with the L&D team to schedule learning sessions, ensure participation, and collect feedback. Assist in compiling talent data and maintaining performance history of employees. Employee Engagement & Culture Help organize employee engagement activities such as team-building events, wellness campaigns, and celebration days. Track participation in engagement programs and generate basic reports on employee involvement and feedback. Escalate potential employee relations concerns to the Assistant Manager or Manager – Human Capital for review. HR Reporting & Administration Maintain and share regular reports and trackers related to headcount, attrition, leaves, and employee movements. Ensure HR documentation, letters, and memos are issued accurately and stored in alignment with audit standards. Coordinate with other HR sub-functions (recruitment, admin, payroll) to resolve cross-functional issues for assigned business units. Compliance & Process Discipline Ensure adherence to HR policies, SOPs, and approval workflows across all HR activities. Participate in internal HR audits by supporting documentation requirements and follow-up actions. Assist in the rollout of new policies, procedures, or systems by facilitating awareness and training sessions for staff. Desired Experience: The ideal Senior Executive – Human Capital in a retail company should have 3+ years of progressive experience in human resource/HRMS/administration. Proven success in driving high level cross functional collaboration, enhancing customer engagement, and achieving & exceeding sales KPI targets for stores.

Position Objective: Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.  Key Responsibility: Sales and Customer Focus: Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store Store Administration: Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards. Presentation and Management: To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise Staffing & Team Performance Management: Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff Security: Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store. Other Job Deliverables: Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process. Desired Experience: The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Position Objective: Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market. Key Responsibility: Financial: To drive the store team to achieve the store target and store KPIs. To ensure store shrinkage to be less than 0.2Percent of the cost of sale. Process: To conduct regular financial and stock audits. To regularly update track and communicate the store dashboard. To maintain the VM standards in the store. To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management) Oversee day-to-day store operations, including opening and closing procedures. Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement. Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback. Implement and enforce company policies and procedures to ensure compliance. Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities. Develop and implement action plans based on performance metrics to drive results. Maintaining the back store operation and replenishment of the merchandise. Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees. Recruit, train, and develop a high-performing sales team. Monitor and manage store expenses, budgets, and financial goals. Customer: To drive the store team to achieve club apparel, NPS and DSES goals. To maintain a relationship with the mall management. To effectively communicate with the office back-end team regarding store-related activities. Address customer inquiries and concerns promptly, striving to exceed customer expectations. To manage people in regards with performance and conduct of store employees. Learning:  To constantly upgrade the skills of self and team and create a pipeline of future store managers Identifying the learning gaps of the team and creating a process to address the same.  Conduct training sessions for new hires and ongoing product knowledge sessions for the team. Desired Experience: The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.

Job descriptionJob Title: Restaurant ManagerLocation: QataJob Type: Full-timeIndustry: Food & Beverage / HospitalityReports to: Operations Manager / General ManagerJob Summary:We are seeking an experienced and highly motivated Restaurant Manager to oversee the daily operations of our restaurant in Qatar. The ideal candidate will ensure excellent customer service, manage staff, optimize operational efficiency, and uphold high standards of food quality, hygiene, and safety.

Job Title: Procurement Officer / Purchasing Officer Department: Procurement / Supply Chain Location: Qatar Reports To: Procurement Manager / Restaurant General ManagerJob Summary:The Procurement Officer will be responsible for sourcing, purchasing, and managing inventory for the restaurant. The role ensures timely procurement of quality food ingredients, kitchen equipment, packaging materials, and other operational supplies at competitive prices, in accordance with company policies and the Qatar regulatory framework.

Data Services & End-to-End Connectivity, Radio Mobile Networks Monitoring, Incident Management, Broadcasting Services Transmission Support, MPLS, SDH, DWDM SystemsDuties & Responsibilities:• Monitor network operations within a 24/7 shift-based environment• Receive and analyze customer incident tickets; perform initial troubleshooting and escalate as needed• Coordinate with internal teams for resolution and track incidents until closure• Liaise with vendors and international operators when necessary to resolve service-related issues• Conduct root cause analysis on incidents and contribute to proactive network maintenance• Generate standard availability and incident reports• Ensure end-to-end follow-up and closure of trouble tickets, including detailed reporting• Prepare root cause (RFO) and post-incident reports• Initiate and follow through on change requests (CRs) for network modifications and ensure implementation and acceptance• Provide support in monitoring contractual KPIs and ensuring performance targets are metQualifications & Experience:• Minimum of 4 years of experience in a similar role• Strong knowledge of mobile networks, including radio, core, and access components• Preferred exposure to Ericsson radio and Nokia core systems• Familiarity with telecom power systems and rectifier O&M tasks• Experience with access systems (SDH, microwave, fiber)• Good understanding of MPLS and IP networking concepts• Experience in telecom network monitoring and alarm handling• Ability to work with field-level maintenance (FLM) teams for fault troubleshooting• Strong analytical and problem-solving skills• Ability to perform under pressure and meet deadlines• Clear and effective verbal and written communication• Willingness to work extended hours and rotating shifts• Self-driven, goal-oriented, and capable of working independently and within a teamSkills & Tools:• Proficiency in Microsoft Office Suite• Basic computer and IT skills

• Perform L1/L2 initial troubleshooting and incident response• Monitor, analyze, and resolve issues as part of a 24/7 shift-based operation• Receive and analyze incident tickets, resolve where possible or escalate to appropriate technical teams; track incidents through to closure• Liaise with vendors and international partners as needed to resolve issues• Conduct root cause analysis and contribute to proactive maintenance strategies• Generate standard reports on service and incident availability• Follow up on incidents end-to-end and provide closure documentation to stakeholders• Prepare detailed Root Cause Analysis (RCA) and post-incident reports• Support configuration management tasks through NMS systems• Ensure network resilience and contribute to effective disaster recovery planning• Monitor personal KPIs to meet operational performance targets• Support international network operations, including global connectivity (IPLC, ISP, MPLS, cloud networks)• Coordinate international change requests and planned maintenance activities with relevant stakeholders• Oversee vendor performance and support periodic review meetings• Utilize various network and service management tools (e.g., CRM, Service Manager, NMS, Riverbed Steelhead, Spectrum, Nimbra)Qualifications & Experience:• Minimum of 4 years’ experience in a similar role• Diploma in Telecommunications or Engineering, with relevant certifications (e.g., Cisco, POTN, DWDM, SDH)• Solid understanding of telecom network monitoring and alarm management• Experience with field-level fault troubleshooting (FLM)• Strong analytical and problem-solving abilities• Effective written and verbal communication skills• Ability to work both independently and collaboratively in high-pressure environments• Willingness to work flexible hours, including night shifts and extended office hoursSkills & Tools:• Proficiency in Microsoft Office Suite• General IT and computer literacy• Familiarity with ITIL processes

Global Data Services, End-to-End Connectivity (Domestic & International), Broadcasting Transmission Support, MPLS, POTN/DWDM SystemsRole Summary:This role is responsible for the end-to-end monitoring and management of high-priority private networks and services under stringent SLA commitments. The engineer will oversee proactive and reactive operations support, ensuring service continuity, timely resolution of issues, and alignment with defined performance metrics.Duties & Responsibilities:• Perform L1/L2 troubleshooting, incident management, and escalation coordination• Operate within a 24/7 shift-based NOC environment• Analyze and resolve incidents or escalate to appropriate operational teams; follow through until resolution• Liaise with vendors, international carriers, and partners for issue resolution• Conduct root cause analysis and recommend/implement proactive maintenance actions• Generate and maintain service availability and incident reports• Ensure end-to-end incident closure and deliver RCA/post-mortem reports• Prepare weekly/monthly operational performance and SLA compliance reports• Support change management tasks within NMS platforms• Ensure high network resilience and contribute to disaster recovery planning• Track and achieve defined operational KPIs• Coordinate and manage international carrier change requests and planned maintenance• Manage vendor performance reviews and ensure SLA compliance• Support cloud and data center-related operations as required• Lead or assist in video network service delivery using SDH networks, Nimbra, encoders, decoders, IP switches, routers, WAN optimization tools, satellite receivers, and other broadcasting hardware• Oversee submarine cable systems and global NOC operations, ensuring optimal performance of multi-vendor optical systems (Huawei, Nokia, Infinera, Ciena, etc.)• Operate and utilize various network monitoring and service management tools such as CRM systems, Service Manager, NMS, Riverbed Steelhead, Spectrum, and Nimbra SD-WAN solutionsQualifications & Experience:• Minimum 5 years of experience in a similar role• Diploma in Telecommunications or Engineering, with relevant certifications (e.g., Cisco, POTN, DWDM, SDH)• Solid knowledge of telecom network monitoring and alarms handling• Experience coordinating with field-level teams for fault troubleshooting• Familiar with MPLS, IP, and global connectivity services (IPLC, ISP, cloud networks)• Understanding of data center, media cloud, and B2B operations• Familiar with configuration management and change implementation within network environments• Proficient in managing SLAs, performance metrics, and vendor relationships• Strong analytical and communication skills• Able to work in high-pressure, shift-based environmentsSkills & Tools:• Proficiency in Microsoft Office Suite• Strong IT and computer literacy• Familiarity with ITIL practices

Position Objective: The Beauty Advisor is responsible for representing the brand by maximizing sales within the store through exceptional customer service and deep product knowledge. This role involves creating a welcoming environment, providing personalized beauty consultations, and contributing to the overall store operations and visual presentation standards as directed by the store manager or assistant store manager. Key Responsibility: Customer Service & Sales Serve as the initial point of contact for customers, offering personalized beauty consultations and product recommendations tailored to individual needs. Engage with customers in a warm, approachable manner, providing skincare advice, makeup tutorials, and product demonstrations to enhance the shopping experience. Assist customers in selecting products that meet their specific beauty needs, converting window shoppers into buyers, and building lasting customer relationships. Proactively promote and upsell the brand’s products, including cross-selling complementary items from within the store or other group brands. Promote and encourage customers to join the Club Apparel Loyalty Program to drive repeat sales and brand loyalty. Product Knowledge & Brand Representation Stay updated on the latest beauty trends, product launches, and ingredients in skincare and makeup to provide accurate information to customers. Maintain a deep understanding of the brand’s ethos, heritage, and products to deliver a consistent and compelling message to customers. Ensure that personal grooming and appearance reflect the brand image at all times. Demonstrate and apply makeup or skincare products to showcase their features and benefits, ensuring customers leave with a positive and informed impression of the brand. Store Operations Assist in store operational tasks, including opening and closing procedures, inventory management, and stock replenishment to ensure a well-stocked and organized sales floor. Help maintain visual presentation standards and ensure the store is clean, organized, and visually appealing according to company guidelines. Support in executing marketing and promotional activities, such as in-store events or product launches, to enhance customer engagement. Follow Standard Operating Procedures (SOPs) in handling payments, product returns, and customer complaints professionally and efficiently. Ensure compliance with health and safety standards, particularly when handling beauty products. Sales Targets & KPIs Consistently achieve or exceed individual sales targets, contributing to the overall store’s performance. Track and report on key performance indicators (KPIs) such as conversion rates, average transaction values, and customer satisfaction scores. Work closely with the team to meet collective goals, supporting a collaborative and results-driven store environment. Desired Qualification: Strong knowledge of cosmetics, skincare, and beauty trends with experience in applying products. Proven customer service skills in retail, especially in beauty, and ability to build rapport with customers. Excellent communication and interpersonal skills for personalized product recommendations. A background in cosmetology or skincare is preferred but not mandatory; professional training in makeup or skincare is a plus.

Position Objective: The Makeup Artist is responsible for providing expert makeup services to customers, including event makeup, beauty transformations, and personalized consultations. This role is critical in driving sales through exceptional customer service, product knowledge, and staying updated on the latest makeup trends. The Senior Makeup Artist oversees multiple makeup artists across the brand, ensures consistency in service, and is responsible for training staff on new techniques and products. Key Responsibility: Makeup Application & Sales Provide expert makeup services, including event makeup, beauty transformations, and personalized consultations. Demonstrate exceptional makeup techniques to maximize sales and ensure customer satisfaction. Stay updated on the latest makeup trends and educate customers on new techniques and products. Recommend specific products tailored to customers' needs, ensuring a personalized shopping experience. Lead by example, demonstrating excellent makeup selling skills and promoting beauty products across the brand.  Brand Representation Ensure brand representation at the highest standard, with updated product knowledge and adherence to the brand's values and image. Contribute to achieving store sales goals by offering an outstanding customer experience and personalized makeup services. Minimize stock loss and ensure that all product displays are in line with the brand's visual standards to attract customers. Store Operations Perform operational duties, such as store maintenance, visual presentation, housekeeping, and maintaining grooming standards. Handle Point of Sale (POS) transactions, including processing payments, issuing receipts, and handling cash accurately. Monitor stock levels and manage inventory by recording inward/outward product movement. Ensure store security and awareness at all times, following company policies to avoid any negligence.  Customer Engagement Greet customers warmly and assist them in selecting the right makeup products for their needs. Convert window shoppers into buyers through engaging consultations and personalized product recommendations. Promote the company's loyalty program to drive repeat sales and build lasting customer relationships.      Housekeeping & Compliance Maintain the highest standards of housekeeping within the store and ensure compliance with brand SOPs. Ensure that all makeup artists follow safety, hygiene, and customer interaction protocols. Stock Management Ensure that stock is displayed according to the brand's layout norms to attract customers and facilitate efficient browsing. Collaborate with inventory management teams to ensure accurate stock levels, replenishment, and minimizing wastage. Desired Qualification: The ideal candidate will have 2-5 years of experience in makeup artistry, preferably within a retail or beauty environment. They should demonstrate proficiency in makeup techniques and possess deep knowledge of various cosmetic products and accessories. Strong communication and customer service skills are essential, with a particular focus on building rapport and fostering positive relationships with clients.

Position Objective: The Department Manager is responsible for overseeing the day-to-day operations of one department within a Big-Box format store that houses multiple departments. This role involves ensuring the smooth functioning of the department, driving sales, and maintaining key performance indicators (KPIs) aligned with the overall store objectives. The Department Manager also plays a crucial role in mentoring the team, ensuring high levels of customer satisfaction, and optimizing departmental performance through tracking and continuous improvement. Key Responsibility: Department Oversight & Operations Oversee the overall performance of the assigned department within a large-format store, ensuring operational excellence. Manage daily operations, ensuring adherence to company policies and standards across stock management, sales, and customer service. Ensure the department consistently achieves key store KPIs, such as sales targets, conversion rates, customer satisfaction scores, and stock loss prevention. Collaborate with other department managers and the Store Manager to ensure alignment with store-wide objectives. Tracking & Reporting of KPIs Track key KPIs for the department, regularly analyzing sales, stock levels, and staff productivity to ensure alignment with targets. Provide regular reports on department performance to the Store Manager, highlighting areas of success and identifying opportunities for improvement. Implement necessary adjustments to department processes based on KPI analysis to drive improvements and meet overall store objectives. Visual Merchandising & Customer Experience Ensure the department maintains high visual merchandising standards, creating an inviting shopping experience for customers. Work closely with the visual merchandising team to adapt displays according to seasonal changes, promotions, and product launches. Monitor customer interactions within the department, ensuring that the team delivers excellent service, responds to customer needs, and promotes loyalty programs. Operational Efficiency & Inventory Management Manage department inventory levels, ensuring product availability while minimizing stock losses and overstocking. Regularly audit stock and coordinate with the store’s replenishment team to ensure timely refills and product rotation. Handle department-specific operational tasks such as rostering, scheduling, and handling customer inquiries or grievances. Security & Safety Compliance Maintain a strong awareness of security within the department, taking proactive measures to minimize stock loss through theft or damage. Ensure adherence to all store safety protocols, creating a secure environment for both staff and customers. Team Mentorship & Development Lead, mentor, and develop the department team, ensuring they are equipped with the skills and support necessary to achieve their goals. Conduct regular coaching and training sessions to improve team performance, focusing on customer service excellence, product knowledge, and operational efficiency. Foster a positive team culture that encourages growth, collaboration, and high productivity within the department. Desired Experience: The ideal candidate should have 3-4 years of experience in a retail environment, preferably in a big-box or large-format store. Strong leadership abilities, proven success in managing KPIs, and a talent for mentoring and developing teams are essential. Experience in inventory management and visual merchandising is highly desirable.

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: To represent the brand by maximizing sales through exceptional customer service, extensive product knowledge, and leadership within the store. The Senior Beauty Advisor serves as a role model for junior team members while driving key sales initiatives and ensuring operational excellence. Key Responsibility: Product Expertise & Selling Possess in-depth knowledge of various cosmetics products and accessories. Demonstrate excellent makeup application and selling skills to meet customer needs. Provide personalized product recommendations and link specific products to customers' preferences. Customer Service Identify customer requirements and deliver exceptional customer service that fosters loyalty. Greet customers warmly and assist them in selecting the right products, ensuring an enjoyable shopping experience. Convert window shoppers into buyers by engaging with them proactively. Store Operations Ensure stock is well displayed and laid out according to store standards, contributing to an inviting shopping environment. Maintain vigilance and security in the store at all times. Handle Point of Sale (POS) transactions, including cash, credit card, voucher payments, and issuing receipts or refunds. Tally cash and balance the register at the beginning and end of shifts. Leadership & Brand Representation Act as a brand ambassador, representing the brand with updated product knowledge and professional presentation. Support junior team members by providing guidance and coaching to ensure consistent service standards. Minimize stock loss through proper handling and security awareness. Housekeeping & Visual Merchandising Ensure the highest standards of housekeeping are maintained. Support visual merchandising efforts by adhering to standard layout norms for product displays. Loyalty & Promotions Promote the company's loyalty program to drive repeat business. Stay updated on various brands within the group for cross-selling opportunities. Inventory Management Record inventory movement (inward/outward) and maintain accurate inventory reports. Flexible Scheduling Be available for extended hours during sales or festive periods, as needed. Desired Experience: For a Senior Beauty Advisor, the ideal years of experience typically ranges from  3-5 years of experience in the beauty industry, with a strong understanding of cosmetics, skincare products, and customer service excellence. Proven experience in selling beauty products, makeup application, and handling store operations. Experience leading or mentoring junior staff is preferred.

The Head of Enterprise Technology is responsible for leading the strategic direction, development, and implementation of technology solutions across the organization. This includes overseeing the technology infrastructure, ensuring security and operational efficiency, and driving innovation to support business objectives. The role also champions the adoption of emerging technologies such as AI, machine learning, and data-driven platforms to future-proof the organisation’s digital capabilities.Accountability & Responsibilities of Role:Strategic Technology LeadershipDevelop and execute a forward-looking technology strategy aligned with corporate goals and digital transformation agendas.Serve as a key member of the executive leadership team, contributing to enterprise-wide strategic planning and decision-making.Identify and evaluate emerging technologies and trends to drive innovation, competitive advantage, and operational excellence.Align technology initiatives with business priorities, ensuring measurable impact on growth, efficiency, and customer experience.Innovation & Emerging TechnologiesSpearhead the identification, experimentation, and enterprise-wide deployment of cutting-edge technologies including AI, machine learning, intelligent automation, and advanced data analytics to drive transformative business outcomes.Champion a bold innovation agenda by establishing innovation labs, incubating high-impact pilots, and fostering a culture of curiosity, agility, and continuous learning across cross-functional teams.Forge and nurture high-value strategic partnerships with leading technology firms, disruptive startups, and top-tier academic institutions to anticipate trends, co-create solutions, and maintain a competitive edge in a rapidly evolving digital landscapeTechnology Governance & Risk ManagementEstablish robust IT governance frameworks, policies, and standards to ensure compliance, security, and ethical use of technology.Oversee cybersecurity strategy and risk management, ensuring resilience against evolving threats.Ensure data privacy, regulatory compliance, and responsible AI practices across all technology platforms.Operational ExcellenceOversee the daily operations of IT, OT, and ET functions, ensuring high availability, scalability, and performance of systems.Implement and monitor KPIs and SLAs to drive service excellence and continuous improvement.Lead enterprise architecture and systems integration to support seamless digital experiences.Talent & CultureBuild and lead a high-performing, diverse technology team with a focus on leadership development, upskilling, and succession planning.Promote a collaborative, agile, and inclusive culture that attracts and retains top technology talent.Champion digital literacy and change management across the organisation.Financial & Vendor ManagementDevelop and manage the technology budget, ensuring cost-effectiveness and ROI on technology investments.Negotiate and manage vendor contracts, ensuring alignment with strategic goals and service quality expectations.Communication & InfluenceCommunicate complex technology concepts to non-technical stakeholders with clarity and impact.Present updates to the board and executive team on technology performance, risks, and opportunities.Act as a visible technology ambassador internally and externally, representing the organisation at industry forums and events.Market Analysis & Insights:Conduct regular research and analysis to identify trends and opportunities.Provide insights and recommendations to the executive team to inform strategic decisions.Stay abreast of new technology developments and emerging technologies that will support the transformation agenda in StarlinkPosition Requirements:Educational Background:Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.Master’s degree (e.g., MBA, MSc in Technology Management) is highly desirable.Work Experience:15+ years of progressive experience in technology leadership roles, with 7+ years in senior or executive positions driving enterprise-wide innovation, digital transformation, and platform modernization.Proven track record in leading the end-to-end transformation of E-Commerce platforms, integrating AI-driven personalization, intelligent automation, and scalable cloud-native architectures to enhance customer experience, operational efficiency, and revenue growth.Demonstrated success in spearheading large-scale, cross-functional innovation initiatives, from concept to deployment, leveraging AI, machine learning, data analytics, and automation to deliver measurable business impact.Deep expertise in emerging technologies, enterprise architecture, cloud ecosystems, cybersecurity, and data strategy, with a strong ability to align technology with strategic business goals.Skilled in building and leading high-performing, multidisciplinary teams, managing multimillion-dollar budgets, and orchestrating complex vendor and partner ecosystems, including startups, academia, and global tech providers.Key Competencies:Delivering Results & Fostering Ownership: Drive for improving business results and attaining higher levels of performance.Leading Teams: Demonstrating the drive required to succeed in a demanding work environment by taking ownership, aligning, building, enabling and inspiring effective teams, not limited to own team. Creating momentum and gaining commitment towards a common goal.Building Customer Value: Gaining insights into internal and/or external customers’ experience. Anticipating their needs and demonstrating concern for satisfying them. Building productive customer relationships. Ensuring clear communication to customers on expectations and beyond.Shaping Strategy: Ability to make sense of complex data, trends and dynamics on continually evolving basis, understand and anticipate the potential impact these may have, and use them to shape the direction of the businessDriving Change: Recognizing and anticipating the need for change. Demonstrating openness, flexibility and support for change, aligning people to move in new and challenging directions. Dealing effectively with uncertainty, and adapting to new situations and ways of working while staying focused, organized and positive.Networking & Influencing Collaboratively: Developing rapport with a diverse range of people. Building and leveraging networks horizontally and vertically. Proactively influencing and persuading others to gain support for initiatives. Maintaining collaborative stakeholder relationships.

Position Objective: The Department Manager is responsible for overseeing the day-to-day operations of one department within a Big-Box format store that houses multiple departments. This role involves ensuring the smooth functioning of the department, driving sales, and maintaining key performance indicators (KPIs) aligned with the overall store objectives. The Department Manager also plays a crucial role in mentoring the team, ensuring high levels of customer satisfaction, and optimizing departmental performance through tracking and continuous improvement. Key Responsibility: Department Oversight & Operations Oversee the overall performance of the assigned department within a large-format store, ensuring operational excellence. Manage daily operations, ensuring adherence to company policies and standards across stock management, sales, and customer service. Ensure the department consistently achieves key store KPIs, such as sales targets, conversion rates, customer satisfaction scores, and stock loss prevention. Collaborate with other department managers and the Store Manager to ensure alignment with store-wide objectives. Tracking & Reporting of KPIs Track key KPIs for the department, regularly analyzing sales, stock levels, and staff productivity to ensure alignment with targets. Provide regular reports on department performance to the Store Manager, highlighting areas of success and identifying opportunities for improvement. Implement necessary adjustments to department processes based on KPI analysis to drive improvements and meet overall store objectives. Visual Merchandising & Customer Experience Ensure the department maintains high visual merchandising standards, creating an inviting shopping experience for customers. Work closely with the visual merchandising team to adapt displays according to seasonal changes, promotions, and product launches. Monitor customer interactions within the department, ensuring that the team delivers excellent service, responds to customer needs, and promotes loyalty programs. Operational Efficiency & Inventory Management Manage department inventory levels, ensuring product availability while minimizing stock losses and overstocking. Regularly audit stock and coordinate with the store’s replenishment team to ensure timely refills and product rotation. Handle department-specific operational tasks such as rostering, scheduling, and handling customer inquiries or grievances. Security & Safety Compliance Maintain a strong awareness of security within the department, taking proactive measures to minimize stock loss through theft or damage. Ensure adherence to all store safety protocols, creating a secure environment for both staff and customers. Team Mentorship & Development Lead, mentor, and develop the department team, ensuring they are equipped with the skills and support necessary to achieve their goals. Conduct regular coaching and training sessions to improve team performance, focusing on customer service excellence, product knowledge, and operational efficiency. Foster a positive team culture that encourages growth, collaboration, and high productivity within the department. Desired Experience: The ideal candidate should have 3-4 years of experience in a retail environment, preferably in a big-box or large-format store. Strong leadership abilities, proven success in managing KPIs, and a talent for mentoring and developing teams are essential. Experience in inventory management and visual merchandising is highly desirable.

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market. Key Responsibility: Financial: To drive the store team to achieve the store target and store KPIs. To ensure store shrinkage to be less than 0.2Percent of the cost of sale. Process: To conduct regular financial and stock audits. To regularly update track and communicate the store dashboard. To maintain the VM standards in the store. To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management) Oversee day-to-day store operations, including opening and closing procedures. Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement. Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback. Implement and enforce company policies and procedures to ensure compliance. Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities. Develop and implement action plans based on performance metrics to drive results. Maintaining the back store operation and replenishment of the merchandise. Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees. Recruit, train, and develop a high-performing sales team. Monitor and manage store expenses, budgets, and financial goals. Customer: To drive the store team to achieve club apparel, NPS and DSES goals. To maintain a relationship with the mall management. To effectively communicate with the office back-end team regarding store-related activities. Address customer inquiries and concerns promptly, striving to exceed customer expectations. To manage people in regards with performance and conduct of store employees. Learning:  To constantly upgrade the skills of self and team and create a pipeline of future store managers Identifying the learning gaps of the team and creating a process to address the same.  Conduct training sessions for new hires and ongoing product knowledge sessions for the team. Desired Experience: The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.