Respond to technical and non-technical calls from field team for purpose of supporting/resolving issues and providing directions as required.Suggest and report to Team Leader all Installation and Maintenance issues observed (Technical & non-technical related to company's daily operation) in line with different teams & to resolve in timely manner.Well-versed in company's new and existing service and technology offerings, boasting a profound understanding of product specifications, features, and functionalities.Must update company's CRM system and other systems used in daily operation upon successful or failure of any issues/problems and attached required logs & documentation..Detect meticulously, examine and diagnose technical problems reported by field team to resolve the root causes.Team-oriented and collaborative to work closely with others to achieve team goals.To convey technical information to non-technical customers clearly, providing solutions and guidance in an easily understandable manner.To be available on-call and standby during planned or unplanned activities.All other duties as assigned.

To engage with the customer to understand the needs and build the IT Infrastructure Solution that customers would accept based on their requirements and budget.Maintain and track all the inventory and IT assets with identifying their Life cycle.Manage a large team of Engineers and Support staff.Define Key performance indicators for the team while ensuring that the team meets the KPI.Adopt new technologies / Innovations for the organization to improve operations while enhancing security.Handle Support escalations if required.Ensure the documentation is maintained at all levels.Help with the Audit and Incident management teams when required.Compiling and presenting reports to the top management when required.Ensure the maximum uptime of systems and availability of Data.

The SOC L1 Engineer is responsible for first-line monitoring, incident handling, and operational support of telecom networks, customer Data Centers, and Video Broadcast platforms. The role includes proactive monitoring and Level-1 troubleshooting of video broadcast solution, along with telecom services such as MPLS, POTN, DWDM, SDH, and IP networks. The position acts as the primary operational interface between customers, internal Technology O&M teams, Field Level Maintenance (FLM), International Cable System Carriers, and Video Engineering teams, ensuring high service availability and strict SLA compliancePerform 24x7 monitoring of Global & Domestic networks, Data Center infrastructure, andVideo Broadcast platformsMonitor alarms related to video broadcast solutions, signal transport, and service deliveryIdentify service degradation, outages, latency, packet loss, and synchronization issuesLog and manage incidents using ITSM ticketing systemsPerform Level-1 troubleshooting for Global & Domestic Links and video broadcastplatformsConduct initial fault isolation and impact assessmentEscalate unresolved incidents to Transmission, IP, Video Engineering, International CableCarriers or FLM teamsTrack incidents through full lifecycle ensuring SLA and escalation compliancePrepare service availability reports, RFOs, and post-incident reportsSupport Data Center operations including visitor escorting and Remote Hands support

The ICCC Product Manager is responsible for defining, developing, and managing the Integrated Command & Control Center (ICCC) product portfolio, ensuring solutions deliver operational value for city operations, public safety, and smart city services. The role bridges business stakeholders, operators, and technical teams to ensure ICCC capabilities evolve in line with operational needs, technology advancements, and strategic priorities. Product Strategy & Vision Define ICCC product vision, roadmap, and value proposition. Align product strategy with smart city and operational objectives. Identify new use cases and capabilities across city domains. Conduct market and technology research and benchmarking. Product Planning & Prioritization Manage the product backlog and roadmap. Gather and document stakeholder and operator requirements. Prioritize features based on value, risk, and feasibility. Define product requirements, user stories, and acceptance criteria. Stakeholder & Ecosystem Management Engage with government entities, operators, and partners. Coordinate with vendors and system integrators. Support onboarding and adoption of ICCC solutions. Facilitate workshops and product governance forums. Delivery & Lifecycle Management Work with delivery teams to ensure successful implementation. Support testing, commissioning, and release planning. Monitor product performance, adoption, and user feedback. Drive continuous product improvement. Performance & Value Tracking Define product KPIs and success metrics. Monitor benefits realization and operational impact. Provide executive dashboards and product performance reports. 

The City OS Product Manager is responsible for defining, developing, and managing the City Operating System (City OS) product that enables integration, data exchange, and digital services across the smart city ecosystem. The role ensures the platform delivers business value, scalability, interoperability, and user adoption, acting as the bridge between business stakeholders, technology teams, and partners. DUTIES & RESPONSIBILITIES Product Strategy & VisionDefine the City OS product vision, roadmap, and value proposition.Align product strategy with smart city and organizational objectives.Identify new capabilities, integrations, and service opportunities.Conduct market and technology research.Product Planning & RoadmapDevelop and maintain the product roadmap and backlog.Prioritize features based on value, impact, and feasibility.Define product requirements, user stories, and acceptance criteria.Collaborate with architecture and engineering teams.Stakeholder & Ecosystem ManagementEngage with government entities, operators, and partners.Gather user and stakeholder requirements and feedback.Coordinate with vendors and technology providers.Support adoption and onboarding of platform users.Delivery & Lifecycle ManagementWork with delivery teams to ensure successful implementation.Oversee testing, release planning, and deployment readiness.Monitor product performance and user adoption.Drive continuous product improvement.Performance & Value TrackingDefine product KPIs and success metrics.Monitor usage, benefits realization, and ROI.Provide product performance reports and insights.

The Platform QA & Automation Lead is responsible for defining and implementing test automation strategy and quality engineering practices for platforms and digital solutions. The role ensures scalable, automated, and efficient testing across the development lifecycle, improving quality, speed, and reliability of releases. This role promotes a shift-left and automation-first approach to quality across the organization. QA & Automation StrategyDefine the platform QA and test automation strategy and roadmap.Establish automation standards, frameworks, and best practices.Promote quality engineering and shift-left testing culture.Test Automation ImplementationDesign and oversee automated testing across:API and integration testingUI and end-to-end testingRegression and performance testingEnsure automation coverage across CI/CD pipelines.CI/CD & DevOps IntegrationIntegrate automated testing into CI/CD pipelines.Collaborate with DevOps and engineering teams.Ensure automated quality gates before releases.Quality Metrics & Continuous ImprovementDefine automation KPIs and quality metrics.Monitor test coverage, execution results, and defect trends.Identify improvement opportunities and optimize frameworks.Team Leadership & CollaborationLead and mentor QA and automation engineers.Collaborate with product, engineering, and delivery teams.Promote best practices in testing and automation.

Define and own operator, admin, and developer journeys across TASMU service catalog, onboarding, and day-2 operations. Create journey maps, personas, and service blueprints for key workflows (onboarding, monitoring, incident handling, AI enablement). Establish TASMU UX standards and design system for platform portals, dashboards, and cross-vendor UI consistency. Design information architecture and navigation for platform self-service (catalog, subscriptions, tenancy/workspaces, quotas, documentation). Define UX requirements for operational interfaces: alert triage, RCA workflows, change approvals, SLO dashboards, runbooks access. Support Cognitive AI experience design: chat/RAG UX patterns, citations/grounding UI, feedback loops, and MCP tool discovery UX. Conduct usability testing (operators, developers, sector users), synthesize insights, and prioritize UX backlog improvements. Define UX acceptance criteria and ensure vendors implement consistent UI patterns and accessibility requirements. Coordinate with analytics owners to instrument journeys (PostHog), define KPIs (conversion, time-to-task, drop-off), and optimize flows. Produce and maintain UX artifacts: wireframes, prototypes, UI specs, content guidelines, and localization requirements (Arabic/English). 

The Fiber Infrastructure & Project Finance Supervisor will oversee the financial coordination and field supervision of terrestrial infrastructure activities associated with the submarine cable project, including connectivity between the Cable Landing Station (CLS), terrestrial fiber routes, and integration with the national fiber network. The role will focus primarily on managing project financial matters such as budgeting, CAPEX and OPEX monitoring, vendor coordination, and contractor payments. The supervisor will also support the monitoring of site activities to ensure infrastructure deployment is executed according to approved project plansProject Financial Management (Primary Responsibility) Manage and monitor CAPEX and OPEX budgets related to submarine cable terrestrial infrastructure and Cable Landing Station connectivity. Track project expenditures and maintain financial records for materials, civil works, and fiber deployment activities. Coordinate with project management and finance teams to ensure budget alignment and financial control. Review and validate contractor invoices, vendor payments, and material supply costs before submission for approval. Support preparation of financial forecasts, cost reports, and project expenditure summaries.Monitor procurement costs related to fiber cables, ducts, joint chambers, CLS equipment, and related infrastructure materials. Manage financial coordination with international vendors and equipment suppliers involved in the submarine cable deployment. Track financial transactions related to material supply between suppliers and deployment contractors. Ensure milestone-based payments aligned with material delivery and installation progress. Vendor & Contractor CoordinationCoordinate with deployment contractors, civil contractors, and international suppliers to ensure commercial and financial compliance with project contracts. Monitor vendor performance related to material delivery and financial obligations.Field SupervisionSupport supervision of installation works related to fiber optic cables, ducts, handholes, and joint chambers connected to the submarine cable project.Monitor site activities to ensure compliance with approved engineering designs and safety standards. Reporting & DocumentationPrepare periodic reports covering project progress, financial status, and contractor performance.Maintain proper documentation for financial records, vendor coordination, and project reporting.

Organize Meetings & Workshops - Organize workshops with Sector Owners and Smart Solution Providers to explain the benefits of the TASMU Platform, ensuring a clear understanding of its capabilities and advantages. Value proposition development - Develop and present TASMU Platform value propositions for smart solutions tailored to meet the specific requirements of Sector Owners, showcasing how the platform can address their needs effectively. Support the tendering process - Support the entire tendering process including the distribution of RFPs, collection of responses and review for smart solutions. Facilities Engagement Sessions - Facilitate engagement sessions with Sector Owners and Smart Solution Providers to discuss issues and opportunities related to the TASMU Platform and use these sessions to develop strategies for platform adoption and utilization. Develop Platform Services Adoption Strategies - Collaborate with MCIT departments to create and implement strategies that promote the adoption of the TASMU Platform across various sectors. Account Management - Lead project teams to ensure successful delivery, managing project plans, timelines, budgets, and stakeholder communications. Proposal Development – Develop solution proposals for TASMU platform engagements. 

The Compliance and Audit activity provides the key elements that include:  Review existing governance models, structure, and process: Review documentation, capture existing practices, conduct interviews, draw the current landscape, and define the baseline for the engagement activity.  Define the targeted level of maturity on the governance level. Perform Gap Analysis: Analyze current organizational governance structures with well-defined industry frameworks, standards, and models – identify opportunities to strengthen existing methods and structures and/or replace them with new and improved methods.  Define Governance Operating Model: Identifies governance structure inconsistencies, overlaps, and gaps among governance mechanisms and maps current governance processes and structures.  Plan of Action deliverables: Provides a set of deliverables that provide visibility and insights into the engagement activities, current landscape, achievable target state (i.e., desired state to accomplish), prioritized set of actions with milestones, to lead towards the target state to enhance and strengthen the security framework. Policy enablement :  Enable security policies on key aspects such as Digital identification, Global Security, Information Classification, IoT Security, and Organization Governance to improve security based on the emergence of new threats, new technological trends, and national/international regulatory framework evolution.  Ensure that policies are applied on use case and IoT services definition. Collaborate with Microsoft on the definition of Cloud-based Security Control Framework to ensure and ease the sharing, compliance, and application of policies as well as the follow-up of the adoption of those policies by all TASMU ecosystem's stakeholders. 

Oversee all technology engineering (e.g. cloud architecture, network topology, integration layer) and evaluate them according to established goals Devise and establish IT policies and systems to support the implementation of strategies set by TASMU management Analyse the business requirements of all departments to determine their technology needs Assess of efficient and cost-effective technological components and software Inspect the use of technological equipment and software to ensure functionality and efficiency Identify the need for upgrades, configurations or new systems and report to upper management Coordinate IT managers and supervise computer scientists, technicians and other professionals to provide guidance Ensure that a clear vision and delivery plan for our technology and digital services transformation is communicated to all staff and that ongoing delivery is transparent and well-communicated across the group and that all dependencies and risk are well managed Develop, resource, maintain and deliver a backlog of development requests to support funded projects, transformation, continuous improvement and maintenance of TASMU Platform Plan and communicate the technical release plan, ensuring TASMU Programme teams and partners are advised and contribute Proactively removing impediments to productivity and progress toward continuous deployment Control budget and report on expenditure Assist in building relationships with vendors and creating cost-efficient contracts 

We are looking for an experienced Senior Java Full Stack Developer with strong expertise in Java, Spring Boot, Microservices architecture, and React.js. The ideal candidate will have hands-on experience building scalable backend services, designing APIs, and developing modern frontend applications while working with cloud and DevOps tools.Design, develop, and maintain scalable Java-based backend services using Spring Boot and Microservices architecture.Build and integrate RESTful APIs and ensure efficient API design and documentation.Develop responsive and high-performing frontend applications using React.js and modern JavaScript (ES6+).Work with PostgreSQL for database design, optimization, and performance tuning.Collaborate with cross-functional teams to deliver end-to-end product features.Ensure code quality, performance, and security across applications.Participate in system design discussions, debugging, and performance optimization.Contribute to CI/CD pipelines and containerized deployments using modern DevOps practices.

IT Strategy DevelopmentLead the development of an IT strategy aligned with the business goals, ensuring the integration of technology initiatives with overall business objectives.Ensure IT projects and initiatives align with the broader business vision and objectives, delivering value through strategic investments in technology.Collaborate with executive leadership, business units, and IT teams to ensure ongoing alignment and communication about the IT strategy and its execution.IT GovernanceDevelop and maintain the IT governance framework to ensure alignment between IT and business objectives.Track departmental KPIs and Strategic Initiatives on periodic basis to completion.Establish and follow a reporting governance mechanism to communicate about the progress on the IT delivery and operational activities to the respective stakeholders.Coordinate with all the team representatives and leads to ensure the weekly operational progress report is submitted.Collaborate with IT teams to identify service improvement initiatives to improve the efficiency of delivery and operational activities and track them to closure.Program Governance & Delivery ExcellenceEstablish a standard IT program and project delivery process and ensure all the teams adhere to the defined process.Ensure project managers and stakeholders are adhering to program governance processes.Ensure the defined reporting governance structure is being followed across the teams.Identify and manage enterprise risks (ERM)Customer Engagement & Relationship ManagementProvide regular updates to senior management and stakeholders on program performance, risks, and issues.Conduct periodic meetings with the customer to maintain regular communication with key stakeholders and provide updates on IT Delivery and Operational activities.Identify opportunities for improving customer engagement processes, enhancing relationships, and delivering better IT value.

The Head of Network Infrastructure Operations plays a critical role in overseeing the strategic direction of network infrastructure, IT programs, and operational initiatives, ensuring alignment with the organization’s overarching goals. This role is responsible for ensuring that network and IT initiatives deliver strategic value while supporting continuous improvement to enhance operational efficiency and effectiveness.Operational Excellence & NOC ManagementOversee the 24/7 Network Operations Center (NOC) to ensure proactive monitoring.Establish and monitor critical SLAs/SLOs for network uptime and performance.Lead engineering teams through high-pressure, live operational environments and time-sensitive event windows.Collaborate with non-technical event organizers to translate business needs into technical network specifications.Lead high-severity incident response and conduct detailed Root Cause Analysis (RCA).Strategic Infrastructure RoadmapDesign and implement scalable network architectures (LAN/WAN, Data Center, Cloud).Evaluate emerging technologies such as SD-WAN, WiFi 6E, and SASE to maintain a competitive edge.Direct the decommissioning of legacy hardware and migration to modern infrastructure stacks.Network Automation & InnovationDrive initiatives to automate routine configurations.Implement automated CI/CD pipelines for network changes.Standardize network deployments using tools such as Ansible, Terraform, or Python.Risk Management & Security CompliancePartner with Security teams to enforce Zero Trust models and robust firewall policies.Ensure all network assets comply with global standards such as ISO 27001 and SOC2.Manage disaster recovery (DR) planning and regular business continuity testing.Financial & Vendor ManagementManage the annual CAPEX/OPEX budget for network infrastructure.Negotiate contracts with ISPs, hardware vendors, and managed service providers.Conduct business reviews with key technology partners.

Managing and developing solution design, sourcing, evaluation, implementation, and maintenance requirements for the venue's AV/ELV solutions. Assessing to ensure the functionality, quality, and reliability of the AV/ELV solutions support the venue's operational requirements.Planning and Review of AV/ELV SolutionsInteracting with the stakeholders and clients to identify and gather the solution requirementsPreparing and developing the technical scope and solution's technical specifications.Conducting technical evaluations, design validation, risk assessments, and feasibility studies for proposed solutions to meet the venue/client requirements.Planning and ensuring the integration of various AV/ELV components and systems to function seamlessly.Provide expert guidance on AV/ELV technologies and best practices.Project Management and DeliveryOverseeing AV/ELV projects from initiation to completion.Managing project timelines, resources, and budgets.Coordinating with stakeholders, including clients, contractors, and team members.Overseeing the installation of AV/ELV systems.Conducting system commissioning and performance testing.Maintaining accurate project documentation and records.Preparing and submitting regular progress reports to management.Operational Technical SupportProviding ongoing technical support and troubleshooting assistance.Conducting technical evaluations and risk assessments.Developing routine system check procedures and checklists.Implementing and maintaining rigorous quality control processes to ensure high standards of performance.Coordinating and providing technical support for hosted events, ensuring all AV/ELV systems are set up and functioning correctly.Developing and implementing emergency response procedures for AV/ELV solutions to address unexpected failures or incidents.Leading the response efforts during emergencies, ensuring swift resolution and minimal impact on venue operations

Data Warehouse & Data Lake ManagementManage, enhance, and operate enterprise data warehouses and data lakes.Ensure data platforms are highly available, optimized, and aligned with analytics and reporting needs.Drive performance tuning, capacity planning, and cost optimization.Operations, Monitoring & PerformanceEnsure 24x7 reliability, monitoring, and proactive management of all database environments.Define KPIs, SLAs, and operational dashboards for performance, availability, and capacity.Lead root cause analysis and continuous service improvement initiativesSecurity, Risk & ComplianceDefine and enforce database security standards, access controls, encryption, and auditing.Ensure compliance with organizational security, privacy, and regulatory requirements.Lead vulnerability management, patching, and security hardening activities.Stakeholder CommunicationAct as the primary technical interface with application teams, architects, vendors, and business users.Translate business requirements into robust database solutions.Provide clear technical guidance, documentation, presentation and executive level communication when required.

Responsible for the design, implementation, maintenance, and optimization of CCTV surveillance systems and hyper-converged infrastructure (HCI) to ensure reliable, high-availability video monitoring and core infrastructure services. This role focuses on integrating robust server technologies, database management, clustering solutions, and cloud integration to support secure, scalable video storage and retrieval operations across SFM Sports Venues. The specialist will collaborate with security, IT operations, and compliance teams to minimize downtime, enhance system performance, and mitigate risksCCTV System Management and MaintenanceOversee day-to-day operations of CCTV infrastructure, including hardware, software, and network components, to ensure continuous surveillance coverage and data accessibility.Perform routine health checks, updates, and patching on CCTV servers and storage systems.Monitor system performance metrics using tools like Windows Performance Monitor and SQL Server Management Studio.Troubleshot hardware failures, network latency issues, and integration problems with video management software (VMS).Implement backup and recovery procedures for video archives to prevent data loss.HCI Infrastructure Design and OperationsDesign, deploy, and maintain hyper-converged infrastructure (HCI) clusters supporting CCTV and core venue services.Configure and manage virtualization platforms (e.g., Hyper-V, VMware) for scalable video and infrastructure workloads.Optimize cluster resources, including shared storage (SAN/NAS) and network load balancing for video streaming and infrastructure services.Perform firmware and software updates for HCI nodes.Ensure high availability and rapid failover for mission-critical systems.High-Availability Infrastructure DesignDesign and maintain failover clustering and Always On availability groups for SQL databases supporting CCTV video metadata and storage.Set up and test Windows Server Failover Clustering (WSFC) for redundant CCTV and HCI server nodes.Conduct regular failover drills and recovery time objective (RTO) assessments.Develop and maintain disaster recovery plans specific to surveillance and infrastructure systems.Administer Windows Server environments hosting CCTV and HCI applications, focusing on security hardening, performance tuning, and compliance.Deploy and manage Windows Server roles such as Hyper-V for virtualized environments and Active Directory for user access controls.Apply Group Policy Objects (GPOs) and security baselines, including encryption for video data at rest and in transit.Integrate CCTV and HCI systems with SIEM tools for logging and alerting on security events.Cloud and Infrastructure Services IntegrationIntegrate CCTV and HCI infrastructure with cloud platforms for hybrid storage, backup, and disaster recovery.Manage cloud-based resources (VMs, storage) related to surveillance and infrastructure services.Ensure compliance with cloud security and cost management policies.Support cloud migration and hybrid operations for video and infrastructure workloads.Risk Management and ComplianceIdentify, assess, and mitigate risks related to CCTV and HCI infrastructure.Ensure adherence to data privacy regulations (e.g., GDPR, local surveillance laws) and organizational standards.Collaborate with compliance teams to audit access logs and ensure video data handling meets legal requirements.Document incidents, root cause analyses, and remediation actions for post-event reviews

Contribute to the architectural design of sports solutions and applications with a focus on delivery and deployment. Collaborate with teams to implement innovative and scalable solutions for Facility Management Systems / BMS, Event Applications, Venue Applications, Mobile Applications, integration with third party systems provided by event organizer / venue manager, sports science and data science. Contribute to the end-to-end architecture activities including development of high level solution and application architecture, detailed technical designs, architectural standards and specifications, technical assurance activities, conduct impact analysis for changes made to existing solution in liaison with infrastructure architects, assess and provide recommendations on solutions based on technical and commercial merits, conduct architecture evaluation sessions, ensure that proposed architecture is in line with industry best practice and that solution utilizes appropriate technology, keep up to date with the latest technology and methods and provide expertise within a vast array of software and hardware environments specifically.Solutions and Applications Architecture and DesignConduct end-to-end solution and application architecture activities of implementing event and venue management systems, including development of high-level solution architecture which is scalable and highly available, detailed technical designs, architectural standards and specifications.Conduct solution and application architecture evaluation to ensure that proposed architecture is in line with industry’s best practice and that solution utilizes appropriate technology, keeping up to date with the latest technologySolutions and Applications DevelopmentDevelop detailed solution and application architecture documents for event and venue management systems that provides an overall technical view of the solution and dependencies on other systems and existing infrastructureEstablish software development lifecycle processes and tools.Lead team to apply software development best practises.Responsible for developing and executing capacity simulations on the proposed solution and application architecture to simulate the event and nonevent mode capacity requirements for the solution to ensure optimal systems performance during the event

Responsible for designing, implementing, and managing secure, scalable, and highly available cloud and hybrid-cloud architectures across Azure, Google Cloud (GCP), and on-premises HCI platforms (VMware & Nutanix NCM). The role ensures robust cloud governance, automation, security compliance, and alignment with business and technology objectives.Cloud & Hybrid Architecture DeliveryDesign and implement multi-cloud solutions across Azure and GCP aligned with performance, cost, and scalability requirements.Architect and maintain hybrid-cloud environments integrating on premises data centers with cloud platforms.Design and operate HCI platforms (VMware vSphere, vSAN, NSX-T, and Nutanix NCM/AHV).Lead cloud modernization, migration, and transformation initiatives.Implement and manage Infrastructure as Code (IaC) using Terraform, Bicep, ARM, and GCP Deployment Manager.Develop cloud landing zones, networking architectures, and identity/security integration.Support multi-cloud workload deployment, containerization, and VM-based compute models.Ensure resilient architectures with HA/DR, backup, and failover strategies.Manage daily cloud operations, monitoring, and incident response.Troubleshoot complex hybrid/multi-cloud issues across compute, network, and storage.Review architectural documents, diagrams, and solution designs.Deliver technical design documents, governance frameworks, and presentations.Provide guidance for migrations, including AVS (Azure VMware Solution) and GCVE (Google Cloud VMware Engine)Communication/ DocumentationCollaborate with cross-functional teams to ensure alignment on cloud and hybrid architecture requirements.Create detailed architecture blueprints, cloud standards, and operating procedures.Maintain documentation for cloud deployments, changes, governance, and audit requirements.Participate in design reviews, technical workshops, and knowledge transfer sessionsProblem Solving & OptimizationCollaborate with cross-functional teams to ensure alignment on cloud and hybrid architecture requirements.Create detailed architecture blueprints, cloud standards, and operating procedures.Maintain documentation for cloud deployments, changes, governance, and audit requirements.Participate in design reviews, technical workshops, and knowledge transfer sessions.

Responsible for driving revenue growth by developing and executing strategic sales plans for our client’s IT solutions and services in the sports and entertainment sectors. This role focuses on identifying new business opportunities, building long-term client relationships, and positioning our client as a trusted technology partner for major events and organizations. The Sales Manager will act as a key contributor to the company’s commercial success by aligning client needs with innovative digital solutions, ensuring sustainable growth and market leadership.Sales Strategy & PlanningDevelop and implement sales strategies aligned with the client’s vision and business objectives.Identify new markets and opportunities for IT solutions in the sports and entertainment sectors.Client Acquisition & Relationship ManagementBuild and maintain strong relationships with key clients, partners, and stakeholders.Act as the primary point of contact for client inquiries and ensure exceptional customer experience.Business DevelopmentDrive revenue growth through proactive prospecting, lead generation, and closing deals.Prepare and deliver compelling presentations and proposals to prospective clients.Market IntelligenceMonitor industry trends, competitor activities, and emerging technologies to inform sales strategies.Provide insights and recommendations to senior management for market positioning.Collaboration & CoordinationWork closely with technical teams to ensure proposed solutions meet client requirements.Coordinate with marketing to develop campaigns and materials supporting sales initiatives.Performance & ReportingAchieve assigned sales targets and KPIs.Prepare regular sales reports, forecasts, and pipeline updates for management review.

Responsible for providing technical and solution expertise during the sales cycle to ensure offerings meet customer requirements and deliver maximum value. This role bridges the gap between client needs and technical solutions by designing proposals, conducting demonstrations, and supporting the sales team in winning new business. The Pre-Sales Manager plays a critical role in positioning the organization as a trusted advisor and technology partner for sports and entertainment organizations.Solution Design & Proposal DevelopmentCollaborate with the Sales Manager and Business Development team to understand client requirements and design tailored IT solutions.Prepare detailed technical proposals, RFP responses, and solution documentation.Technical Presentations & DemonstrationsDeliver high-impact presentations and product demonstrations to prospective clients.Articulate technical concepts in business terms to influence decision-makers.Requirement AnalysisConduct detailed requirement gathering sessions with clients and internal stakeholders.Ensure proposed solutions align with client objectives and organizational capabilities.Collaboration with Internal TeamsWork closely with product development, engineering, and delivery teams to validate solution feasibility.Provide feedback to improve solution offerings based on market and client insights.Market & Technology InsightsStay updated on emerging technologies, industry trends, and competitor offerings.Advise sales leadership on innovative approaches to enhance solution competitiveness.Support Sales CycleAssist in pricing strategies, cost estimation, and risk assessment for proposed solutions.Participate in client meetings and negotiations as a technical expert.

We are seeking a skilled System Engineer with hands-on experience in server infrastructure, virtualization, cloud solutions, and enterprise IT operations. The ideal candidate will manage, configure, and maintain multi-vendor server environments while ensuring high availability and performance.Key Responsibilities:Install, configure, and maintain multi-vendor rack and blade servers.Manage and troubleshoot blade/rack server infrastructure.Deploy and configure various hypervisors, including VMware and Microsoft Hyper-V.Perform day-to-day operations for server and virtual machine management.Install and configure Windows Server operating systems (2016/2022).Deploy and manage Microsoft services including Active Directory, DHCP, DNS, SCVMM, SQL, Windows Cluster, and SCCM.Install and configure antivirus solutions across server and client environments.Install and manage Linux operating systems.Administer Office 365 and related services.Handle SAN/NAS storage operations and management.Oversee backup operations and ensure data integrity.Work with various cloud platforms such as Azure, AWS, and GCP.Required Skills & Qualifications:Bachelor’s degree in Computer Science, Information Technology, or a related field.5+ years of relevant experience in server and virtualization administration.Strong understanding of Windows and Linux operating systems.Experience with Microsoft services and Office 365 administration.Knowledge of storage systems (SAN/NAS) and backup operations.Familiarity with cloud platforms (Azure/AWS/GCP) is a plus.Strong problem-solving, troubleshooting, and communication skills.Preferred Certifications (Optional):Microsoft Certified: Azure Administrator or Azure Solutions ArchitectVMware Certified Professional (VCP)CompTIA Server+, Linux+, or equivalent

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesGreet and assist customers in a courteous and professional manner.Address customer inquiries and provide accurate information about products, services, and promotions.Handle customer complaints and resolve issues in a timely and effective manner.Assist customers in selecting products that meet their needs and preferences.Promote and upsell products and services to enhance customer satisfaction and drive sales.Process sales transactions accurately and efficiently using the point-of-sale system.Stay updated on new product launches, features, and promotions.Ensure the retail store is clean, organized, and well-stocked.Arrange product displays to optimize visual appeal and customer interest.Monitor inventory levels and report low stock or out-of-stock items to the store manager.Collect and report customer feedback to help improve products and services.Participate in training sessions and team meetings to stay informed about company policies and updates.Adhere to company policies and procedures, including security and safety guidelines.Ensure confidentiality and protection of customer information.Work closely with fellow team members and store management to achieve sales goals.Assist with special store events, promotions, and seasonal activities.Manage escalated situations with professionalism and provide customers with effective solutions that align with company policies.QualificationsAt least 5 + years' of relevant work experience.Excellent Customer etiquette and excellent verbal, written, and interpersonal skills.Ability to multi-task, organize, and prioritize work.

We are looking for an experienced Stock Controller to oversee equipment movement, stock monitoring, and inventory accuracy in a dynamic telecom/technical environment. The ideal candidate will have strong coordination skills, an eye for detail, and the ability to manage inventory lifecycles effectively.Key Responsibilities:Manage daily movement of equipment for installation and maintenance activities.Handle IPT phone deliveries and respond to internal requisitions for IPT-related assets.Process equipment recovery (cease) and update inventory records accordingly.Raise Internal Requisitions (IR) using relevant project codes.Conduct weekly visits to the main store, prepare store transfer notes, and ensure accurate stock records.Monitor main store quantities and coordinate with supervisors for stock replenishment (PR).Perform QCR (Quality Control Receiving) for newly received equipment.Manage petty cash purchases for urgent installation/maintenance needs.Prepare periodic stock reports and maintain asset records in line with Asset Management policies.Initiate and process write-offs for obsolete or faulty equipment.Requirements:Diploma or Bachelor's degree in Logistics, Supply Chain, or related field.Minimum of 5 years’ experience in inventory or stock control, preferably in a telecom or technical services environment.Proficiency in inventory and asset management systems.Understanding of local store operations and equipment lifecycle.Familiarity with requisition and procurement procedures.Basic financial handling skills (petty cash, write-offs).Strong organizational and time management skills.Ability to work independently and coordinate across multiple teams.Excellent written and verbal communication skills.

We are hiring experienced TETRA Network Engineers for a project involving the modernization and optimization of a mission-critical TETRA network, including TBS, IBS-MU, RU Repeaters, and all associated passive elements such as antennas, couplers, duplexers, and filters.Key ResponsibilitiesSupervise vendors during site work and special projects.Monitor and troubleshoot TETRA network issues per O&M protocols.Conduct site readiness checks and acceptances for modified TETRA/IBS sites.Manage IBS system implementation, optimization, and coverage.Collect and analyze logs for root cause diagnostics.Coordinate with cross-functional teams (NOC, Transmission, Power, etc.).Maintain spare part inventory and lab testing equipment.Ensure change requests and issue logs are maintained via HPSM or similar tools.Support care meetings, technical committees, and innovation initiatives.Prepare for site visits with proper spares and documentation.Merge activities effectively to optimize field operations.Escalate emergencies promptly and follow up to closure.Share best practices and support peer learning.Required Experience & SkillsEngineer: 7+ years of telecom experience (TETRA or similar systems).Strong understanding of:TETRA systems and IBS solutions.RF tools and indoor signal testing.IP configurations, fault management, and remote support tools.Diagnostic and integration capabilities in telecom environments.Educational & Language RequirementsBachelor’s degree in Electronics & Telecommunications or a related field.Fluency in English (spoken and written) is a must.