- Deliver large complex orders for Business customers either independently or as part of a Program, to time, cost and quality criteria
- Act as a single point of contact with overall accountability for ensuring order fulfilment as per the committed timelines.
- Produce detailed delivery plans, use planning and analysis techniques/tools to ensure the success of deliveries.
- Communicate with customers to report on order fulfilment and involve relevant customer technical contacts and vendors as required by Technical teams.
- Co-ordinate with internal and external service providers to track and ensure progress on order fulfilment. • Effectively monitor and control the performance of all deliveries managed at any one time. • Ensure that plans are managed effectively, risk assessments carried out and appropriate corrective actions proactively managed. • Ensure that commercial and technical issues are proactively identified and effectively managed. • Report regularly on progress against plan to all relevant stakeholders.
- Escalate issues hindering progress and involve relevant stakeholders as required (including senior management intervention) to obtain resolution.
- Administration of documentation and maintain up-to-date data in Ooredoo’s systems to ensure accurate and timely handover of information to internal and external delivery teams, customers and final handover to Service Assurance.
- Order and track specific delivery requirements from external vendors
- Work towards key delivery business metrics (KPIs) and targets.
Project Delivery Management 5 years experience for large and complex scenarios, preferably to B2B customers for Fiber infrastructure, MPLS technologies, Infrastructure security, Data center .. etc
Bachelor degree, preferably in Telecommunications.
Project Management Certification ( PMP)
Proficient in Microsoft Office (WORD, Excel, PowerPoint & Project)
