Platform Implementation & Support:

• Implement and support enterprise applications for:
  Credit Control Management
  Number Management & GIS Integration
  Supply Chain & Network Inventory Management
  Treasury operations and collections
  Prepaid activation & dealer systems
  Routing and validation for fixed-line services

SIM & Voucher Management:

• SIM lot ordering, quality testing, encryption/decryption
• Load and configure SIM types (Nano, Micro, etc.)
• Generate and validate voucher serials

Prepaid Activation & Commissioning:

• Validate pre-activation cycles
• Ensure sales stock availability
• QA of SIM batches & commission system integration
• Voucher tracking and reconciliation

Network & Number Management:

• Number lifecycle management and ETR module access
• Maintain consistency between CRM and network identifiers
• Configure number portability and support IPTV/FTTH services

Treasury Operations:

• Reconcile payment channels, automate treasury ops
• Create dashboards & coordinate with third-party vendors
• Customize CRM tools per process specs

Development & Technical Support:

• Handle in-house development, technical design, change requests
• Provide Level 3 support for CRM & application platforms
• Assist business units in service portfolio development
• Ensure compliance with security & revenue assurance policies

Solution Design & Performance Management:

• Act as SME for design methodologies and architecture
• Identify testing strategies and manage KPI reporting

Required Skills & Qualifications:

• Education: Bachelor's in Computer Science / IT or related field
• Experience: Minimum 5 years in IT, with solid experience in Telecom B/OSS (CRM EBS)