Role Purpose & Context:
The I & M Manager is responsible for overseeing the planning, deployment, maintenance, and optimization of wireless infrastructure across enterprise, telecom, and field network environments. The role ensures robust service delivery across wireless technologies including Wi-Fi, PtP/PtMP microwave links, LTE/5G, IoT networks (LoRaWAN/NB-IoT), and satellite communication while maintaining integration with ISP/OSP systems. This role also supports business growth by driving operational efficiency, maintaining high service quality, and fostering client relationships.
Key Responsibilities:
1. Wireless Infrastructure Management
- Oversee the design, implementation, and troubleshooting of:
- Enterprise Wi-Fi (802.11ax/ac/n)
- Point-to-Point / Point-to-Multipoint microwave and mmWave links
- Private LTE / 5G networks
- LoRaWAN / NB-IoT for smart infrastructure
- Satellite communication (e.g., VSAT)
- Plan and conduct wireless RF site surveys
- Coordinate with RF engineers for frequency planning, spectrum compliance, and optimization.
2. Project & Operations Management
- Lead the execution of Wireless and ISP/OSP infrastructure projects with defined scope, timelines, and budget.
- Develop SOPs for wireless network rollouts and maintenance protocols.
- Ensure network uptime, performance, and compliance with SLAs.
- Manage vendors/subcontractors and drive timely completion of assigned wireless and fiber-based projects.
3. Cross-Technology Integration
- Ensure seamless coordination between wireless, ISP (structured cabling, routers/switches), and OSP (fiber, copper) domains.
- Supervise integration of wireless systems with IP networks, cloud services, and edge devices.
- Support hybrid deployment models across wired and wireless systems for large campuses, smart buildings, and public infrastructure.
4. Quality, Compliance & Safety
- Enforce safety standards, HSE compliance, and quality assurance for all wireless and field operations.
- Perform regular audits, equipment testing, and issue resolution.
- Maintain documentation of network performance, site inspections, and client handovers.
5. Team Leadership & Development
- Lead and mentor field teams and engineers handling wireless deployments.
- Facilitate training on new wireless technologies, tools, and security best practices.
- Build a performance-driven culture with clear KPIs tied to uptime, issue resolution, and delivery timelines.
6. Business Growth & Client Management
- Identify wireless-related business opportunities and support proposal creation for enterprise and telecom clients.
- Liaise with clients on wireless service planning, reporting, and escalations.
- Collaborate with Pre-Sales, Network Planning, and Business Development for wireless solution design.
Qualifications & Experience:
Education:
- Bachelor’s Degree in Electronics, Telecommunications, or equivalent.
- Equivalent experience may be considered in lieu of formal education.
Experience:
- 10–15 years of experience in telecom or enterprise wireless technologies, including:
- Wi-Fi and RF systems
- Microwave or mmWave links
- LTE/5G or wireless backhaul
- ISP/OSP infrastructure integration
Technical Skills:
- Wireless standards (IEEE 802.11, 3GPP LTE/5G)
- RF design and troubleshooting tools.
- Wireless security protocols (WPA3, RADIUS, VLAN segmentation)
- PtP/PtMP network design using Ubiquiti, Cambium, or similar
- ISP/OSP: structured cabling, fiber termination, FTTx
Soft Skills:
- Strong leadership, analytical thinking, and decision-making
- Excellent stakeholder communication and coordination
- Ability to manage dynamic, high-pressure environments
Certifications (Preferred):
- CWNA (Certified Wireless Network Administrator)
- CWSP/CWDP/CWAP (advanced wireless certs by CWNP)
- PMP or equivalent project management certification
Work Environment:
- Office and field-based, with frequent site visits
- Qatar Driving License required
- Able to lead projects across urban and remote areas
