Jobs in Retail companies, Qatar

Responsible for the design, implementation, maintenance, and optimization of CCTV surveillance systems and hyper-converged infrastructure (HCI) to ensure reliable, high-availability video monitoring and core infrastructure services. This role focuses on integrating robust server technologies, database management, clustering solutions, and cloud integration to support secure, scalable video storage and retrieval operations across SFM Sports Venues. The specialist will collaborate with security, IT operations, and compliance teams to minimize downtime, enhance system performance, and mitigate risksCCTV System Management and MaintenanceOversee day-to-day operations of CCTV infrastructure, including hardware, software, and network components, to ensure continuous surveillance coverage and data accessibility.Perform routine health checks, updates, and patching on CCTV servers and storage systems.Monitor system performance metrics using tools like Windows Performance Monitor and SQL Server Management Studio.Troubleshot hardware failures, network latency issues, and integration problems with video management software (VMS).Implement backup and recovery procedures for video archives to prevent data loss.HCI Infrastructure Design and OperationsDesign, deploy, and maintain hyper-converged infrastructure (HCI) clusters supporting CCTV and core venue services.Configure and manage virtualization platforms (e.g., Hyper-V, VMware) for scalable video and infrastructure workloads.Optimize cluster resources, including shared storage (SAN/NAS) and network load balancing for video streaming and infrastructure services.Perform firmware and software updates for HCI nodes.Ensure high availability and rapid failover for mission-critical systems.High-Availability Infrastructure DesignDesign and maintain failover clustering and Always On availability groups for SQL databases supporting CCTV video metadata and storage.Set up and test Windows Server Failover Clustering (WSFC) for redundant CCTV and HCI server nodes.Conduct regular failover drills and recovery time objective (RTO) assessments.Develop and maintain disaster recovery plans specific to surveillance and infrastructure systems.Administer Windows Server environments hosting CCTV and HCI applications, focusing on security hardening, performance tuning, and compliance.Deploy and manage Windows Server roles such as Hyper-V for virtualized environments and Active Directory for user access controls.Apply Group Policy Objects (GPOs) and security baselines, including encryption for video data at rest and in transit.Integrate CCTV and HCI systems with SIEM tools for logging and alerting on security events.Cloud and Infrastructure Services IntegrationIntegrate CCTV and HCI infrastructure with cloud platforms for hybrid storage, backup, and disaster recovery.Manage cloud-based resources (VMs, storage) related to surveillance and infrastructure services.Ensure compliance with cloud security and cost management policies.Support cloud migration and hybrid operations for video and infrastructure workloads.Risk Management and ComplianceIdentify, assess, and mitigate risks related to CCTV and HCI infrastructure.Ensure adherence to data privacy regulations (e.g., GDPR, local surveillance laws) and organizational standards.Collaborate with compliance teams to audit access logs and ensure video data handling meets legal requirements.Document incidents, root cause analyses, and remediation actions for post-event reviews

Posted 17 days ago

Contribute to the architectural design of sports solutions and applications with a focus on delivery and deployment. Collaborate with teams to implement innovative and scalable solutions for Facility Management Systems / BMS, Event Applications, Venue Applications, Mobile Applications, integration with third party systems provided by event organizer / venue manager, sports science and data science. Contribute to the end-to-end architecture activities including development of high level solution and application architecture, detailed technical designs, architectural standards and specifications, technical assurance activities, conduct impact analysis for changes made to existing solution in liaison with infrastructure architects, assess and provide recommendations on solutions based on technical and commercial merits, conduct architecture evaluation sessions, ensure that proposed architecture is in line with industry best practice and that solution utilizes appropriate technology, keep up to date with the latest technology and methods and provide expertise within a vast array of software and hardware environments specifically.Solutions and Applications Architecture and DesignConduct end-to-end solution and application architecture activities of implementing event and venue management systems, including development of high-level solution architecture which is scalable and highly available, detailed technical designs, architectural standards and specifications.Conduct solution and application architecture evaluation to ensure that proposed architecture is in line with industry’s best practice and that solution utilizes appropriate technology, keeping up to date with the latest technologySolutions and Applications DevelopmentDevelop detailed solution and application architecture documents for event and venue management systems that provides an overall technical view of the solution and dependencies on other systems and existing infrastructureEstablish software development lifecycle processes and tools.Lead team to apply software development best practises.Responsible for developing and executing capacity simulations on the proposed solution and application architecture to simulate the event and nonevent mode capacity requirements for the solution to ensure optimal systems performance during the event

Posted 17 days ago

Responsible for designing, implementing, and managing secure, scalable, and highly available cloud and hybrid-cloud architectures across Azure, Google Cloud (GCP), and on-premises HCI platforms (VMware & Nutanix NCM). The role ensures robust cloud governance, automation, security compliance, and alignment with business and technology objectives.Cloud & Hybrid Architecture DeliveryDesign and implement multi-cloud solutions across Azure and GCP aligned with performance, cost, and scalability requirements.Architect and maintain hybrid-cloud environments integrating on premises data centers with cloud platforms.Design and operate HCI platforms (VMware vSphere, vSAN, NSX-T, and Nutanix NCM/AHV).Lead cloud modernization, migration, and transformation initiatives.Implement and manage Infrastructure as Code (IaC) using Terraform, Bicep, ARM, and GCP Deployment Manager.Develop cloud landing zones, networking architectures, and identity/security integration.Support multi-cloud workload deployment, containerization, and VM-based compute models.Ensure resilient architectures with HA/DR, backup, and failover strategies.Manage daily cloud operations, monitoring, and incident response.Troubleshoot complex hybrid/multi-cloud issues across compute, network, and storage.Review architectural documents, diagrams, and solution designs.Deliver technical design documents, governance frameworks, and presentations.Provide guidance for migrations, including AVS (Azure VMware Solution) and GCVE (Google Cloud VMware Engine)Communication/ DocumentationCollaborate with cross-functional teams to ensure alignment on cloud and hybrid architecture requirements.Create detailed architecture blueprints, cloud standards, and operating procedures.Maintain documentation for cloud deployments, changes, governance, and audit requirements.Participate in design reviews, technical workshops, and knowledge transfer sessionsProblem Solving & OptimizationCollaborate with cross-functional teams to ensure alignment on cloud and hybrid architecture requirements.Create detailed architecture blueprints, cloud standards, and operating procedures.Maintain documentation for cloud deployments, changes, governance, and audit requirements.Participate in design reviews, technical workshops, and knowledge transfer sessions.

Posted 23 days ago

Responsible for driving revenue growth by developing and executing strategic sales plans for our client’s IT solutions and services in the sports and entertainment sectors. This role focuses on identifying new business opportunities, building long-term client relationships, and positioning our client as a trusted technology partner for major events and organizations. The Sales Manager will act as a key contributor to the company’s commercial success by aligning client needs with innovative digital solutions, ensuring sustainable growth and market leadership.Sales Strategy & PlanningDevelop and implement sales strategies aligned with the client’s vision and business objectives.Identify new markets and opportunities for IT solutions in the sports and entertainment sectors.Client Acquisition & Relationship ManagementBuild and maintain strong relationships with key clients, partners, and stakeholders.Act as the primary point of contact for client inquiries and ensure exceptional customer experience.Business DevelopmentDrive revenue growth through proactive prospecting, lead generation, and closing deals.Prepare and deliver compelling presentations and proposals to prospective clients.Market IntelligenceMonitor industry trends, competitor activities, and emerging technologies to inform sales strategies.Provide insights and recommendations to senior management for market positioning.Collaboration & CoordinationWork closely with technical teams to ensure proposed solutions meet client requirements.Coordinate with marketing to develop campaigns and materials supporting sales initiatives.Performance & ReportingAchieve assigned sales targets and KPIs.Prepare regular sales reports, forecasts, and pipeline updates for management review.

Posted 23 days ago

Responsible for providing technical and solution expertise during the sales cycle to ensure offerings meet customer requirements and deliver maximum value. This role bridges the gap between client needs and technical solutions by designing proposals, conducting demonstrations, and supporting the sales team in winning new business. The Pre-Sales Manager plays a critical role in positioning the organization as a trusted advisor and technology partner for sports and entertainment organizations.Solution Design & Proposal DevelopmentCollaborate with the Sales Manager and Business Development team to understand client requirements and design tailored IT solutions.Prepare detailed technical proposals, RFP responses, and solution documentation.Technical Presentations & DemonstrationsDeliver high-impact presentations and product demonstrations to prospective clients.Articulate technical concepts in business terms to influence decision-makers.Requirement AnalysisConduct detailed requirement gathering sessions with clients and internal stakeholders.Ensure proposed solutions align with client objectives and organizational capabilities.Collaboration with Internal TeamsWork closely with product development, engineering, and delivery teams to validate solution feasibility.Provide feedback to improve solution offerings based on market and client insights.Market & Technology InsightsStay updated on emerging technologies, industry trends, and competitor offerings.Advise sales leadership on innovative approaches to enhance solution competitiveness.Support Sales CycleAssist in pricing strategies, cost estimation, and risk assessment for proposed solutions.Participate in client meetings and negotiations as a technical expert.

Posted 23 days ago

We are seeking a passionate and knowledgeable Beauty Advisor to join our team in Doha. This role focuses on makeup, skincare, and fragrances, where you will play a key role in delivering personalized customer experiences, showcasing expert product knowledge, and achieving sales goals.Key Responsibilities: Customer Consultation: * Engage with customers to understand their beauty needs * Provide tailored product recommendations for skincare, makeup, and fragrance Product Demonstration: * Showcase beauty products through live tutorials and expert advice * Assist customers in selecting the right fragrance Sales & Targets: * Achieve and exceed sales goals by promoting new collections and special offers * Upsell and cross-sell products based on customer needs Product Knowledge: * Stay updated on the latest beauty trends and product innovations * Educate customers on ingredients, benefits, and proper usage Customer Service Excellence: * Deliver a welcoming and professional shopping experience * Address product-related inquiries with expertise Visual Merchandising: * Maintain an organized and visually appealing beauty section * Ensure stock is replenished and displayed effectively Promotions & Events: * Support product launches and in-store events * Provide professional beauty consultations during promotional campaigns Inventory Management: * Monitor stock levels and report replenishment needs Beauty Services: Provide makeup application, skincare consultations, or fragrance matching, if applicable Qualifications: 1. Minimum two years of experience as a Beauty Advisor (required) 2. Proficiency in Arabic and English (Preferred)

Posted 2 months ago

We are seeking a skilled Project Manager – Civil to oversee the planning, execution, and completion of major civil construction projects. This role requires strong technical knowledge, leadership ability, and proven experience managing large-scale commercial and civil works. The successful candidate must be organized, detail-oriented, and capable of managing multiple teams and project phases while ensuring compliance with quality, safety, and regulatory standards. Project Planning & Execution • Lead all phases of civil construction projects from initiation to handover. • Develop project plans including scope, work breakdown, schedules, and resource allocation. • Ensure timely, cost-effective, and quality-driven delivery of projects. • Conduct regular site inspections to monitor progress, safety, and compliance. Team & Stakeholder Coordination • Supervise engineers, site teams, contractors, and subcontractors. • Ensure clear communication with clients, consultants, and regulatory authorities. • Build and maintain strong working relationships with internal and external stakeholders. Cost, Financial & Contract Management • Prepare and manage project budgets and cost plans. • Monitor expenses, cost variances, and financial progress reports. • Oversee cost estimation, quantity validation, and invoicing processes. • Identify and manage project risks, implementing mitigation strategies when necessary. Key Responsibilities Compliance, Quality & Safety • Ensure all work is executed in compliance with project specifications, codes, and standards. • Enforce strict adherence to HSE regulations and company policies. • Conduct quality checks and review completed work to ensure alignment with approved drawings and requirements. Reporting & Documentation • Prepare regular progress reports, schedules, and project documentation. • Submit updates to management on project status, financial, and risks. • Maintain accurate project records, contracts, drawings, and correspondence. Skills and Competencies • Strong leadership and team management ability. • Excellent communication, negotiation, and interpersonal skills. • Analytical thinker with strong problem-solving skills. • Strong understanding of civil construction methods, codes, and regulations. • Highly organized with strong planning and prioritization skills. • Proficient in MS Office and construction/project management software. • Able to work under pressure and manage competing deadlines.

Posted 2 months ago

The Project Manager – Interior Fit-Out is responsible for managing and delivering interior fit-out projects from commencement to final handover. The role ensures completion of works in accordance with contract documents, approved drawings, specifications, budgeted profit, and agreed timelines, while maintaining strong relationships with clients, consultants, subcontractors, and suppliers under minimal supervision. Key Responsibilities Project Leadership & Management • Lead and manage multidisciplinary site teams including engineers, supervisors, subcontractors, and tradesmen. • Foster a strong team culture to deliver projects safely, on time, within budget, and to the required quality standards. • Provide clear direction, motivation, and performance management to project teams. Project Execution & Technical Oversight • Manage detailed engineering and construction processes related to interior fit-out execution for commercial, retail, and hospitality projects. • Ensure coordination between architectural, civil, MEP, and interior fit-out works. • Review and interpret drawings, specifications, BOQs, and contract documents. Commercial & Contract Management • Manage project budgets, cost control, and financial reporting. • Review and manage subcontractor agreements, variations, claims, and final accounts. • Negotiate and manage contractual arrangements at all levels. • Ensure compliance with forms of contract commonly used in the GCC and their requirements. Planning, Reporting & Controls • Prepare project programs, schedules, and sequencing plans. • Monitor project progress and implement corrective actions when required. • Prepare management reports, progress updates, and financial summaries. • Maintain accurate and organized project documentation and records. Client, Consultant & Stakeholder Coordination • Act as the main point of contact for clients, consultants, and professional teams. • Attend coordination, progress, and design meetings and take effective corrective actions. • Prepare and deliver presentations to clients and senior management as required. Skills and Competencies • Strong leadership and team management skills. • In-depth knowledge of interior fit-out construction processes and sequencing. • Strong commercial awareness with hands-on knowledge of prices, rates, and contract procedures. • Excellent analytical, decision-making, and problem-solving abilities. • Strong negotiation and contract management skills. • Excellent verbal and written communication skills in English. • Highly organized with strong planning and prioritization abilities. • Proficient in MS Office, spreadsheets, databases, and project planning tools.

Posted 2 months ago

We are seeking a Senior Planning Engineer – Interior Fit-Out with extensive experience in high-value, fast-track interior fit-out projects. The role requires full ownership of project master schedules, planning strategy, progress control, delay analysis, and recovery planning across multiple projects. The candidate must be capable of advising senior management, supporting contractual claims, and leading planning functions with minimal supervision. Strong Middle East and fit-out experience is mandatory. Strategic Project Planning & Control • Develop, review, and approve project master programs, baseline schedules, and recovery programs. • Lead planning strategy across multiple interior fit-out projects simultaneously. • Establish work breakdown structures (WBS), logic sequencing, and resource-loaded schedules. • Identify critical path activities and manage schedule float proactively. Progress Monitoring & Performance Management • Lead project progress monitoring using earned value, productivity analysis, and forecasting techniques. • Review and validate subcontractor programs and progress submissions. • Prepare executive-level weekly and monthly planning reports for senior management. Delay Analysis & Claims Support • Conduct delay analysis, time impact analysis (TIA), and forensic schedule reviews. • Support Extension of Time (EOT) submissions and claims in coordination with commercial teams. • Maintain accurate planning records to support contractual and commercial positions. Key Responsibilities Coordination & Leadership • Coordinate closely with Project Managers, Commercial Managers, QA/QC, Procurement, and Site Teams. • Act as the senior planning focal point in client and consultant meetings. • Mentor and guide junior planning engineers and site planners. Risk Management & Optimization • Develop and manage schedule risk registers and mitigation plans. • Propose and implement recovery strategies for delayed or fast-track projects. • Ensure planning best practices and company standards are consistently applied. Senior Technical Expertise • Expert-level proficiency in Primavera P6 (mandatory) and MS Project. • Advanced knowledge of interior fit-out construction sequencing, procurement interfaces, and authority approvals. • Strong understanding of fast-track project delivery in commercial, hospitality, and high-end residential fit outs. Leadership & Professional Competencies • Strong leadership presence with the ability to influence senior stakeholders. • Highly analytical with excellent problem-solving and decision-making skills. • Confident presenter of planning data to clients and executive management. • Able to work under pressure and manage planning for multiple complex projects.

Posted 2 months ago

Role OverviewWe are seeking a highly experienced Senior Project Manager – Interior Fit-Out (Civil) to lead the execution of high-end commercial, hospitality, and corporate interior fit-out projects. The ideal candidate will be results-driven, capable of managing multiple fast-paced projects, and experienced in leading multidisciplinary site teams. Strong expertise in fit-ou tconstruction, project leadership, resource planning, and stakeholder management is essential. Middle East experience is mandatory.Key ResponsibilitiesProject Planning & Management • Lead and manage all project phases within approved scope, schedule, and budget. • Develop full project execution plans including scope, procurement, design coordination, cost, time, and risk management. • Ensure adherence to project timelines, milestones, and quality standards. • Oversee project close-out, snagging, and handover processes.Site Operations & Compliance • Supervise daily site activities and ensure strict compliance with health and safety regulations.• Enforce company rules, procedures, and regulatory requirements on-site.• Coordinate with local authorities for inspections and issuance of occupancy certificates.Stakeholder & Team Coordination • Act as the company representative in all clients and project meetings. • Coordinate effectively between clients, consultants, subcontractors, suppliers, and internal teams. • Lead, supervise, and evaluate the performance of site teams, subcontractors and labor force. • Ensure all projects daily, weekly, and monthly progress reports are reviewed and circulated.Procurement, Cost & Commercial Control • Review and verify technical aspects of vendor and subcontractor quotations. • Negotiate pricing and contractual terms with suppliers and subcontractors. • Validate subcontractor invoices based on completed site work. • Plan manpower, materials, and resources through detailed daily scheduling. Quality Assurance & Reporting • Ensure all site work meets the required specifications, quality standards, and design intent. • Conduct regular inspections and implement corrective measures where needed. • Provide timely progress reports and project updates to management. Skills and Competencies • Strong leadership and project management capabilities. • Excellent knowledge of fit-out construction methods and sequencing. • High attention to detail with strong analytical and problem-solving abilities. • Excellent communication and coordination skills. • Ability to manage multiple projects and work under pressure.• Strong organizational and resource planning skills. • Proficient in MS Office, project planning software, and construction documentation.Education • Bachelor’s Degree in Civil Engineering or related field. • Master’s Degree in Construction Management is an advantage. Experience • Minimum 15–20 years total experience, including at least 8 years in a Senior Project Manager role. • Mandatory interior fit-out experience.• Experience with subcontractors and large-scale commercial/hospitality projects preferred. • Strong Middle East / Gulf countries’ experience required. Certifications • PMP or equivalent project management certification is an advantage. • Valid driving license is a plus. Technical Skills • Strong understanding of QCS, QCDD, and local authority requirements. • Expertise in project planning, supervision, procurement, budgeting, and construction coordination. Professional Attributes • Self-motivated, energetic, and able to work in a fast-paced environment. • Strong work ethic with a disciplined and organized approach. • Professional, presentable, and capable of representing the company in meetings. • Flexible, adaptable, and team-oriented. • Excellent communication and independent decision-making capability • Gender: Male or Female • Age Requirement: Below 45 years old • Mandatory Experience: 15+ years Middle East / Guld counties (Qatar or UAE preferred) • Fit-Out Expertise: Strong background in commercial, residential, and hospitality interior fit-out. • Experience Range: 15–20 years total; minimum 8 years as Senior Project Manager • Location Preference: Candidates currently based in Qatar, UAE, or available for relocation

Posted 2 months ago

We are seeking a highly disciplined, mature, and detail-oriented Senior Executive Administrator to work closely with the principal across personal business matters, family office operations, legal documentation, and legacy-related affairs.Director & Family Office AdministrationAct as the central administrative anchor for the Director’s personal, business, and family-office mattersManage complex calendars, correspondence, document flows, and follow-ups across multiple jurisdictionsEnsure order, structure, and continuity across parallel initiatives and prioritiesCoordinate meetings, travel, and sensitive engagements on behalf of the DirectorLegal & Documentation Coordination, and ComplianceDraft, review, and manage legal, corporate, and personal documentationCoordinate with external law firms, notaries, trustees, banks, auditors, and advisorsMaintain structured repositories for:Corporate records and statutory filingsShareholder and SPV documentationTrusts, wills, and legacy planning filesPowers of attorney and authorizationsEnsure documentation accuracy, version control, and secure accessEnsure all filings and documentation are accurate, timely, and audit-readyFamily Legacy & Sensitive MattersSupport legacy, succession, and family governance initiativesHandle sensitive personal and family matters with absolute confidentiality and emotional intelligenceTrack deadlines, obligations, and dependencies tied to long-term family interestsStrategic Support & Trusted Right HandAnticipate the Director’s needs, identify gaps, and proactively resolve issuesPrepare briefing notes, summaries, and decision packs for reviewAct as a trusted gatekeeper and operational extension of the DirectorExercise sound judgment on information flow, escalation, and accessCompany & Office AdministrationManage office systems, filing, correspondence, and confidential recordsOversee office supplies, equipment, and vendor coordinationHandle incoming and outgoing mail and sensitive documentsSupport facility management, maintenance, and workplace securityHuman Resources & Financial CoordinationAssist with employee onboarding and documentationMaintain confidential employee records and HR filesCoordinate training, compliance, and internal processesSupport administrative finance tasks such as:Expense tracking and reimbursementsInvoice preparation and payment coordination

Posted 2 months ago

We are seeking a skilled System Engineer with hands-on experience in server infrastructure, virtualization, cloud solutions, and enterprise IT operations. The ideal candidate will manage, configure, and maintain multi-vendor server environments while ensuring high availability and performance.Key Responsibilities:Install, configure, and maintain multi-vendor rack and blade servers.Manage and troubleshoot blade/rack server infrastructure.Deploy and configure various hypervisors, including VMware and Microsoft Hyper-V.Perform day-to-day operations for server and virtual machine management.Install and configure Windows Server operating systems (2016/2022).Deploy and manage Microsoft services including Active Directory, DHCP, DNS, SCVMM, SQL, Windows Cluster, and SCCM.Install and configure antivirus solutions across server and client environments.Install and manage Linux operating systems.Administer Office 365 and related services.Handle SAN/NAS storage operations and management.Oversee backup operations and ensure data integrity.Work with various cloud platforms such as Azure, AWS, and GCP.Required Skills & Qualifications:Bachelor’s degree in Computer Science, Information Technology, or a related field.5+ years of relevant experience in server and virtualization administration.Strong understanding of Windows and Linux operating systems.Experience with Microsoft services and Office 365 administration.Knowledge of storage systems (SAN/NAS) and backup operations.Familiarity with cloud platforms (Azure/AWS/GCP) is a plus.Strong problem-solving, troubleshooting, and communication skills.Preferred Certifications (Optional):Microsoft Certified: Azure Administrator or Azure Solutions ArchitectVMware Certified Professional (VCP)CompTIA Server+, Linux+, or equivalent

Posted 6 months ago

Carry out design and material reviews to ensure compliance with relevant standards, project specifications and Road Maintenance Department requirements.Monitor and review tunnels SCADA system reports and maintenance contractor activities to confirm availability and safety performance requirements are being met.Produce reports, scope of works, estimates, specifications and contract documents for SCADA and electrical works.Support growth of the team, in particular the provision of Electrical knowledge and technical support.Liaise with Emergency Services, contractors, consultants and other stakeholder to promote cooperation for tunnels management and incident response.Monitor sub-contractors service delivery to ensure works quality, in line with the service level agreements, contractual specifications and key performance indicators.Allocate work to staff and contractors as appropriate and ensure work is undertaken to programme and budget.Ensure Ashghal Tunnels electrical and SCADA systems and associated works are compliant with the local and international standards and best practice.Carry out site surveys, office and site-based audits for Electrical Systems related work including nighttime inspections.Attending planning, briefing and project meetings.Coordinate with Projects Team to clarify technical issues.Ensure that the asset inventory for electrical systems is accurate and maintained in a suitable format for the applicable Computer Based Asset Management System.Develop, from tunnels O&M documentation, and continuously review electrical maintenance schedules. Ensure any person carrying out electrical maintenance works is appropriately qualified and competent to do so in a safe controlled manner.Provide reports to the Team Leader with the current status of the electrical and SCADA systems as required. Adhere to Health and Safety policy and procedures and comply with new work instructions.Perform other duties / tasks as required.Provide technical advice to the consultants regarding design, construction or program modifications and repairs onsite.Coordinate with the Design Department to develop and implement improvements to existing road.Raise any issues that require consideration to the Maintenance Engineering Advisor / Expert for advice on actions/ recommendations.Ensure adherence to Health and Safety Policy and Procedures within the section and comply to any new work instructions.

Posted 6 months ago

POSITION OBJECTIVE A restaurant manager’s primary role is to manage and control the day to day restaurant operations Key Responsibilities- Ensure that FOH and BOH staffs are familiar with the day’s requirement.- Ensure training of all staff is done prior to restaurant opening and whenever needed to maintain excellence of operation standards.- Responsible for coordination with all related parties during the Pre-opening Phase of the restaurant to ensure that the Opening Date is reached with full readiness of entire aspects of staffing, training, stocking, menu, budgets, Marketing Plan, and all other aspects of operations.- Ensure that all staff is treated fairly and with commonly accepted courtesy.- Ensure that time tables, leave roasters and attendance registers are up-to-date.- Coordinate with the executive chef and bartender for new menus as needed and to create a wide variety of new dishes and beverage list.- Ensure that all communications between restaurant and kitchen run smoothly.- Ensure that all purchased order have been delivered and stored.- Responsible for the Profit and loss statement of the restaurant.- Responsible for achieving set revenues and sales targets for the entire operation of the restaurant on both Floors.- Managing the prompt efficient and courteous serving of food and beverage in the restaurant.- Schedules working hours of all Service staff, taking into consideration volume of expected business (Reservations and timetables) and ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of the HR.- Ensure that all staffs are under control are fully informed in respect of disciplinary procedures, the handling of grievances, etc.- Ordering supplies and to ensure that all stocks are ordered to the correct quantities, quality and price.- Managing all administration procedure and ensure that all documents are sent to the appropriate accounts department immediately for processing.- Ensure that expenses are within budget limits.- Managing the Tips division.- Control and manage the monthly inventory.- Managing the day to day function of all restaurant employees, facilities, daily stock checks/stock takes and sales.- Ensure that all stocks are being kept securely and under the correct conditions applicable to each type of commodity stored- Managing the daily briefing with the staff to ensure smooth running of the service sequences- Hold weekly meetings with the Managing Partner to ensure that operation is going as it should and to ensure that any special arrangements are properly communicated.- Responsible for the PR and Marketing activities and communication in order to maximize exposure, footfall and sales revenues of both levels of Restaurant.- Generate weekly, monthly and quarterly reports on all aspects of the restaurant operations, including but not limited to budgets, cost breakdowns and sales breakdowns (per food categories, customer profile, menu items, days of the week, etc) Health, Safety and Security- Maintain the required standard of operational hygiene according to cleaning rotas at all times.- Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same.- Familiarize with emergency exits and evacuation procedures. Financial Management- To achieve the budget by monitoring and controlling the departmental operations, considering restaurant and expenditure.- On an ongoing basis, control and analyze departmental costs to ensure performance against budget;implementing corrective measures where necessary to produce positive business results. General:- Comply with the company's corporate code of conduct.- Familiarize yourself with the company values and model desired behaviors.- Perform tasks as directed by the Management in pursuit of the achievement of business goals.

Posted 7 months ago

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Posted 7 months ago

Position Objective: Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.  Key Responsibility: Sales and Customer Focus: Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store Store Administration: Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards. Presentation and Management: To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise Staffing & Team Performance Management: Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff Security: Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store. Other Job Deliverables: Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process. Desired Experience: The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Posted 7 months ago