Jobs in Petrochemicals companies, Saudi Arabia

Dispatch Management:· Oversee the daily dispatch of customer orders from the fulfilment centre.· Coordinate with delivery partners and third-party logistics (3PL) providers to ensure all orders are dispatched on time.· Verify the accuracy of dispatch documentation and ensure adherence to dispatch schedules.Last Mile Delivery Operations:· Monitor and optimize last mile delivery routes to reduce delivery times and costs.· Track and manage delivery exceptions (e.g., failed deliveries, returns) and ensure timely resolution of issues.· Ensure compliance with Service Level Agreements (SLAs) related to delivery timelines, customer satisfaction, and cost.Performance Tracking & Reporting:· Monitor key last mile performance metrics, including on-time delivery rate, first-attempt delivery success rate, and delivery costs.· Generate daily, weekly, and monthly reports on dispatch and delivery performance for management review.· Identify delivery bottlenecks and implement process improvements.Delivery Partner & 3PL Management:· Build and maintain strong relationships with delivery partners and 3PL providers to ensure high service levels.· Monitor the performance of delivery partners and escalate issues related to delayed or poor-quality deliveries.· Assist in negotiating contracts and agreements with delivery service providers.Customer Satisfaction:· Respond to escalated customer complaints or issues and implement corrective actions to prevent reoccurrence.· Develop initiatives to improve the overall delivery experience and customer satisfaction.

Posted 7 months ago

Job Summary:The IT Support Specialist will provide technical support across network, PC/devices, POS systems, weighing scales, end-user support, WMS, ERP (SAP), eCommerce, procurement, in-house applications, asset management, access controls, attendance machines, data center maintenance, and help desk management.Network Support: Maintain and configure network devices, manage connectivity issues, ensure PCI DSS compliance, and handle ISP coordination.PC/Device Support: Manage Active Directory users, configure new devices, troubleshoot issues, and maintain spare parts inventory.POS Support: Install, maintain, and upgrade POS systems, manage Windows patches, and maintain stock of consumables.Weighing Scale Support: Install, maintain, and upgrade weighing scales, manage software support, and maintain stock of consumables.End User Support: Troubleshoot device connectivity, Windows, Office 365, antivirus, and software updates.In-House Application Support: Manage users for MDM Portal, CRM, and retail applications.Asset Management: Update IT asset data and document status changes.Access Control and Attendance Machine Maintenance: Support user enrollment, access provision, and transfers.Data Center Maintenance: Monitor data center, check device alerts/status, and maintain environment status.Help Desk Management: Manage and monitor help desk tickets, validate requests, and coordinate with RO.Devices Under Role:Network Devices: firewalls, switches, wireless access points, IP telephony, and ISP routers.PC/Devices: desktops, notebooks, workstations, servers, attendance machines, access controls, printers, meeting room devices, scanners, NAS storage devices, thermal label printers, PDT, tablets, UPS.POS Devices: POS machines, scanners, price verifiers, queue buster devices.Weighing Scales: Retail and platform scales.

Posted 8 months ago

Posted 9 months ago

We are seeking a skilled ForgeRock IAM Developer to join our dynamic team. The ideal candidate will possess a deep understanding of Identity and Access Management (IAM) principles and technologies, with a minimum of two years of hands-on experience specifically with ForgeRock IAM development. The candidate must also hold relevant ForgeRock certifications to demonstrate proficiency in the platform.Please note this is going to be an onsite opportuntiy in Saudi Arabia (Riyadh). Candidates out side of Saudi Arabia must be willing to relocate.Design, develop, implement, and maintain ForgeRock IAM solutions to meet business requirements.Customize ForgeRock components and modules to integrate with existing systems and applications.Collaborate with cross-functional teams including architects, engineers, and business stakeholders to gather requirements and define IAM solutions.Conduct code reviews, debugging, and troubleshooting to ensure the stability and security of ForgeRock implementations.Implement best practices for IAM security, including authentication, authorization, and identity governance.Develop and maintain technical documentation and training materials for IAM solutions.Stay updated with the latest ForgeRock releases, patches, and security vulnerabilities, and apply necessary updates.Provide support and guidance to junior developers and administrators working with ForgeRock IAM solutions.Participate in meetings, workshops, and training sessions to enhance IAM knowledge and skills.Contribute to the continuous improvement of IAM processes and procedures within the organization.

Posted 10 months ago