• Planning and executing special campaigns in partnership with banks.• Coordinating kiosk placements for card promotions• Resolving customer issues related to co-brand cards.• Managing budget allocations and ensuring timely payment reimbursements.• Proactively approaching banks for new campaigns and promotions.• Preparing performance reports on co-brand cards, tracking usage and trends.• Promoting easy payment plans to enhance customer engagement.• Overseeing the redemption of bank points programs.• Monitoring gift card stock availability and coordinating timely replenishment.• Designing and implementing the media plan for gift card marketing.• Planning in-store branding for both general and seasonal campaigns.• Creating and analyzing monthly reports (including YTD comparison and breakage analysis).• Approaching potential clients to grow the gift card business.• Customizing gift cards for corporate and bulk orders.• Managing sales targets for gift cards across stores and ensuring they are met.• Handling gift card issues at the store level and collaborating to resolve them.• Onboarding new aggregators and coordinating marketing campaigns with them.• Supporting government programs that involve gift card distribution.

Knowledge of local UAE authority codes and regulations.Knowledge of HVAC designing software's such as HAP, ducting design, piping design, Auto CAD, MS Office.Knowledge of basic AutoCAD drafting.Knowledge of HVAC and Plumbing (water supply/ drainage/ storm water/pump flow & head /ESP) calculations.Knowledge of all type of AC systems (Air- cooled Chillers/ Water Cooled Chillers/ District cooling/ DX/ VRF/ Package).Knowledge of basic designing of other Mechanical services (firefighting and gas).Good writing and communication skills.

• Liaising with buyers and understand new season buy /product view and launch plan/promotion etc• Creating and implementing a visual merchandising strategy for the store.• Ensuring the strategy is in line with the store’s brand, products, and target market.• Generating sketches of visual displays that meet the store’s visual design requirements.• Finalizing designs and creating detailed floor plans for display areas.• Sourcing the props, creative materials, and accessories for displays.• Installing and setting up window displays, walkways, counters, and in-store displays.• Changing displays to promote new product launches or to reflect festive or seasonal themes.• Ensuring uniformity of displays across multiple store locations.• Sharing feed back to retail and buyers about product/quality and any issues related to merchandise and competitors.• Constant watch on changing trend /new techniques/props to refresh store

Perform review and updates to risk registers in line with the Enterprise Risk Management policy for reporting to the risk owners, and relevant internal and external stakeholders. Facilitation, coordination, and maintenance of all regional and department risk registers, to be managed according to the Risk Management Policy. Continue to develop Risk Management tools, practices, and policies to analyse, report and manage risks according to the defined risk appetite statement. Ensure the mitigations contained within the key risks register are updated frequently so that delays can be escalated through the risk management reporting process. Assist in the development, update, and maintain the organization's Business Continuity (BC) and Disaster Recovery (DR) policies and frameworks. Conduct regular risk assessments and vulnerability assessments to identify potential threats and vulnerabilities that could impact business operations and work closely with various departments to assess risks associated with critical business functions, technologies, and third-party vendors. Assist in the execution of comprehensive Business Impact Analyses (BIA) for all departments, focusing on identifying critical functions, RTO, RPO, and acceptable downtime. Identify gaps in current processes and recommend improvements for enhanced resilience and design, implement, and maintain business recovery strategies to minimize operational disruptions during incidents. Facilitate regular ITDR tests, coordinating with stakeholders and IT teams to ensure smooth execution and accurate documentation of test results. Maintain and update the emergency call trees for effective communication during incidents.

Junior Buyer Baby fashion & Toddler BoysResponsible for creating & implementing buying and product strategy and tactical plans for kids dept.Products must reflect the retail trends at best commercial value, thereby ensuring delivery of sales and margins for the department.Responsible for ensuring smooth buying operations through effective product planning, negotiation with suppliers,Adequate stock management to meet the strategic goals of the department. Build and communicate product strategy per season. Have good understanding of trend and customer and convert the same into commercial product. Responsible for negotiating the price and ensuring delivery arrangements with Suppliers/Vendors within a set timeline. Build good communication with diff stake holders like design, planning, retail, sourcing, Quality and E-comm teams for the process of range direction and selection.Maintain a good retail interface with territories on stock management and product feedback. Liaise with VM & marketing team for effective product launch, visual display & media campaigns.· Deliver the sales and profit targets for the department.Determine the buying requirements and formulates the buying plan along with planning as per budget for the assigned category, based on the analysis of the historical trends and future forecasts. Identify and shortlist potential vendors as partners and negotiating the cost in line with desired level of margins.Assure pre-production quality check is executed in a timely manner with quality control team collaboration.Critical path management from merch direction to final stock received. Provide inputs to sourcing department for sourcing strategy for the department. Ensure constant cost reduction measures through centralized bulk buying and/ or selecting appropriate vendor mix Review of shipment tracking and product approvals. Conduct periodic store visits along with business manager to collect feedback from the stores and about competition to benchmark product range, quality and pricing Gather information on fashion trends through trade shows/inspirational trips and utilise the same in building competitive product proposition.

Dispatch Management:· Oversee the daily dispatch of customer orders from the fulfilment centre.· Coordinate with delivery partners and third-party logistics (3PL) providers to ensure all orders are dispatched on time.· Verify the accuracy of dispatch documentation and ensure adherence to dispatch schedules.Last Mile Delivery Operations:· Monitor and optimize last mile delivery routes to reduce delivery times and costs.· Track and manage delivery exceptions (e.g., failed deliveries, returns) and ensure timely resolution of issues.· Ensure compliance with Service Level Agreements (SLAs) related to delivery timelines, customer satisfaction, and cost.Performance Tracking & Reporting:· Monitor key last mile performance metrics, including on-time delivery rate, first-attempt delivery success rate, and delivery costs.· Generate daily, weekly, and monthly reports on dispatch and delivery performance for management review.· Identify delivery bottlenecks and implement process improvements.Delivery Partner & 3PL Management:· Build and maintain strong relationships with delivery partners and 3PL providers to ensure high service levels.· Monitor the performance of delivery partners and escalate issues related to delayed or poor-quality deliveries.· Assist in negotiating contracts and agreements with delivery service providers.Customer Satisfaction:· Respond to escalated customer complaints or issues and implement corrective actions to prevent reoccurrence.· Develop initiatives to improve the overall delivery experience and customer satisfaction.

Order Fulfilment:· Oversee the picking, packing, and dispatching processes to ensure timely and accurate fulfilment of customer orders.· Monitor performance and productivity metrics, such as Units Per Hour (UPH), orders processed, and error rates.· Ensure adherence to Standard Operating Procedures (SOPs) for all under-the-roof operations.· Inventory Management:· Manage stock levels, ensuring that items are correctly stored and efficiently accessible for picking.· Collaborate with the inventory control team to conduct regular cycle counts and resolve discrepancies.Team Leadership:· Supervise and mentor junior associates, providing training and guidance to improve performance and efficiency.· Assist in picker calculations, shift planning, task allocation, and monitoring to ensure that staffing levels are adequate for workload demands.Quality Control:· Ensure accuracy in order fulfilment and conduct spot checks on packing quality.· Implement corrective actions in cases of frequent errors or customer complaints.Data Reporting:· Monitor and report on key operational metrics, including pick rates, pack rates, dispatch times, and order accuracy.· Provide daily, weekly, and monthly reports to the eCommerce manager.

Contributing to risk-based internal audit, corporate governance, internal control review, risk management & complianceExperience in managing operational process reviews including but not limited to retail/wholesale/property operations, procure to pay cycle, sales & dispatch, sourcing, import & export, cost optimization review among others.Experience in managing finance audits and reviews including entire record to report cycle, accounts payable & receivables, asset management, treasury, tax, budgeting among others.Work experience should include Big 4 or equivalent background.Thorough/Sound understanding of the industry and its segments.Planning/contributing to internal audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; preparing audit scope and objectives; preparing audit programs Identifying and making recommendations on areas for improvement in the business processes Contributing to Building and developing existing GRC at the organization, understanding industry dynamics and organization expectations, establishing a knowledge management and a continuous learning platformOperates with a high degree of professional skepticism, independence and objectivity. Ensure compliance with engagement plans and internal quality & risk management procedures.Certification :-CIA CA / ACCA /CISA CMA/ICWA

· Performance Analysis:Conduct in-depth analysis of the performance metrics of all outlets, including sales data, customer footfall, inventory turnover, and GP.Utilize data modelling and statistical analysis techniques to identify trends, variances, and opportunities for improvement· Reporting & Presentation: Prepare detailed reports and visually engaging presentations summarizing findings, actionable insights, and recommended solutions for regional heads. Share results in meetings with stakeholders, effectively communicating complex data in a clear and concise manner.· Operational Efficiency:Identify inefficiencies in operations and propose strategic initiatives to enhance productivity and cost-effectiveness. Benchmark the performance of individual outlets against industry standards and best practices.· Collaboration:Work closely with regional heads, store managers, and operational teams to gather qualitative insights and validate quantitative findings.Support the implementation of recommended strategies and initiatives designed to improve performance metrics.· Market Research:Conduct market analysis to understand competitive activities, customer preferences, and industry trends that may impact outlet operations.Utilize insights from market research to suggest pricing strategies, product assortment adjustments, and promotional activities.Project Management:Manage projects related to performance improvement initiatives, ensuring that timelines and objectives are met.Follow up on action plan from previous presentations and ensure accountability from various teams.· Tools and Technology: Utilize business intelligence tools, data analytics software, and presentation applications to enhance analysis and reporting processes. Stay updated on emerging technologies that can streamline data analysis and reporting.

Job Summary:The IT Support Specialist will provide technical support across network, PC/devices, POS systems, weighing scales, end-user support, WMS, ERP (SAP), eCommerce, procurement, in-house applications, asset management, access controls, attendance machines, data center maintenance, and help desk management.Network Support: Maintain and configure network devices, manage connectivity issues, ensure PCI DSS compliance, and handle ISP coordination.PC/Device Support: Manage Active Directory users, configure new devices, troubleshoot issues, and maintain spare parts inventory.POS Support: Install, maintain, and upgrade POS systems, manage Windows patches, and maintain stock of consumables.Weighing Scale Support: Install, maintain, and upgrade weighing scales, manage software support, and maintain stock of consumables.End User Support: Troubleshoot device connectivity, Windows, Office 365, antivirus, and software updates.In-House Application Support: Manage users for MDM Portal, CRM, and retail applications.Asset Management: Update IT asset data and document status changes.Access Control and Attendance Machine Maintenance: Support user enrollment, access provision, and transfers.Data Center Maintenance: Monitor data center, check device alerts/status, and maintain environment status.Help Desk Management: Manage and monitor help desk tickets, validate requests, and coordinate with RO.Devices Under Role:Network Devices: firewalls, switches, wireless access points, IP telephony, and ISP routers.PC/Devices: desktops, notebooks, workstations, servers, attendance machines, access controls, printers, meeting room devices, scanners, NAS storage devices, thermal label printers, PDT, tablets, UPS.POS Devices: POS machines, scanners, price verifiers, queue buster devices.Weighing Scales: Retail and platform scales.

JOB DESCRIPTIONOversee the electrical operations and maintenance of all outlets and associated logistics within the region. Manage all Mechanical, Electrical, and Plumbing (MEP) works, lead dedicated maintenance team, negotiate service contracts, ensure compliance with regulations, and monitor periodic maintenance activities. This role is crucial to ensuring the efficient and safe operation of our facilities.External Interface(s): • Suppliers • Service providers • Govt. authorities Internal Interface(s): • Store team • Regional Office • HOKEY ACCOUNTABILITIES AND RESPONSIBILITIES • MEP Management: - Oversee all MEP-related works in all Outlets, Logistics centres & New projects, ensuring compliance with national and local standards. - Conduct regular inspections and audits of electrical systems and equipment to assess functionality and safety • Maintenance Leadership: - Lead and manage maintenance team in the Region, ensuring effective maintenance strategies are implemented. - Develop and manage preventive and corrective maintenance programs for electrical systems and equipment. • Annual Maintenance Contracts (AMCs): - Manage the renewal of AMCs for electrical services, ensuring competitive pricing and quality service. - Evaluate existing contracts, negotiate terms, and establish new contracts with service providers to optimize service delivery. • Negotiation with Service Providers: - Build and maintain relationships with key service providers and contractors, negotiating contracts and service agreements to secure cost-effective solutions. - Ensure service providers adhere to company standards and timelines. • Permit Management: - Coordinate necessary permit applications and ensure compliance with local regulations and codes for electrical installations and maintenance. - Keep abreast of changes in local regulations and standards that may affect operations. • Periodic Maintenance Monitoring: - Develop schedules for periodic maintenance of electrical and equipment systems, ensuring minimal disruption to operations. - Monitor execution and compliance of scheduled maintenance tasks, provide reports, and direct corrective actions as necessary. • Reporting and Documentation: - Prepare and maintain reports on maintenance activities, equipment status, and compliance with regulations. - Document procedures and maintain records of all service interactions and maintenance activities.• Collaboration and Communication: - Collaborate with other departments and stakeholders to coordinate operational activities and maintenance schedules. - Communicate effectively with facility management, suppliers, and other engineers regarding project requirements and progress updates.

Job description includes but not limited to -1. Liaise with Privacy Regulators across multiple Jurisdictions to Demonstrate Compliance2. Develop and Maintain Privacy Governance Structure3. Develop, maintain and enforce employee data privacy policy4. Integrate data privacy into records retention practices, hiring practices, practices for monitoring employees’ data, practices for disclosure to and for law enforcement purposes, etc.5. Develop and Maintain policies/procedures for collection and use of sensitive personal data, for secondary use of personal data, for obtaining valid consent, for maintaining data accuracy, for direct marketing practices, etc.6. Manage enterprise privacy risk consistent with organizational objectives7. Develop and Maintain an inventory of processing activities8. Develop and Maintain documentation of data flows (e.g. between systems, between processes, between countries)9. Conduct due diligence on processors, vendors and third party data sources10. Develop and Maintain Personal Data Inventory and Data Transfer Mechanisms11. Embed Data Privacy Into Operations12. Develop and Maintain Training and Awareness Program and assign responsibility for data privacy throughout the organization13. Respond to Requests and Complaints from Individuals, Maintain procedures to respond to requests for access to personal data, provide a mechanism for individuals to update or correct their personal data and to respond to requests for opt-out, restriction or objection to processing, etc.14. Monitor for New Operational Practices15. Develop and Maintain Data Privacy Breach Management Program, maintain breach logs and conduct periodic drills, etc.16. Monitor and report metrics for data privacy complaints17. Monitor Data Handling Practices18. Conduct and report privacy audits, reports and management metrics.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES : · Administer all training programs and related logistics ensuring smooth working of all training activities· Assist in conducts survey for appropriate, useful information and procedures that aid in training development and propose new training programs to the Training Manager· Assist in developing and managing the training budget for the region· Administer all training modules and materials in centralized database and ensures regular updates of the same in all required languages· Monitor other language trainers and ensure an effective delivery of training programs· Recommends alternative training activities that best meet overall organizational needs and objectives· Develop or update training course materials as instructed by the Training Manager· Deliver assigned training courses, using a variety of training techniques· Manage all training related logistics such as venue selection and set up, enrolments and material preparation to ensure that all programmes are delivered in a professional manner· Evaluate all training programs using training feedback forms. Analyse feedback data and produce regular reports of training effectiveness with an aim to improve training programs· Provide a comprehensive corporate induction for all new employees· Assist in any other training department duties as required by the Training Manager

Job Description: Manager – Information Security & ComplianceWe are seeking an experienced Information Security and Compliance manager to lead and oversee the development, implementation, and management of our information security and business continuity programs. This role is crucial in safeguarding our organization's sensitive data, ensuring business resilience, and maintaining compliance with regulatory requirements.He is responsible for establishing and maintaining a corporate wide information security management program to ensure that information assets are adequately protected. This position is responsible for identifying, evaluating and reporting on information security risks in a manner that meets compliance and regulatory requirements, and aligns with and supports the risk posture of the enterprise.Roles & Responsibilities:Develop, implement and monitor short- and long-term enterprise information security, IT risk management and data protection programs to ensure that the integrity, confidentiality and availability of information is owned, controlled or processed by the organization.Develop, maintain and publish up-to-date information security policies, standards and guidelines. Oversee the approval, training, and dissemination of security policies and practices.Develop and lead the implement of ISO27001/17, PCI-DSS, ISO 20000 standards and privacy program.Ensure company employees and vendors are adhere to Information Security policies and procedures.Ensure that security programs comply with relevant laws, regulations and policies to minimize or eliminate risk and audit findings.Create and manage information security and risk management awareness training programs for all employees and contractors.Manage security incidents and events to protect corporate IT assets, including intellectual property, regulated data and the company's reputation.Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.Develop and oversee effective disaster recovery policies and standards to align with enterprise business continuity management program goals. Coordinate the development of implementationplans and procedures to ensure that business-critical services are recovered in the event of a security event. Provide direction, support and in-house consulting in these areas.Create, communicate and implement a risk-based process for vendor risk management, including the assessment and treatment for risks that may result from partners, consultants and other service providers.Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements.Work directly with the business units to facilitate IT risk assessment and risk management processes, and work with stakeholders throughout the enterprise on identifying acceptable levels of residual risk.Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the security.Assist resource owners and IT staff in understanding and responding to security audit failures reported by auditors.Work with various stakeholders to identify information asset owners to classify data and systems as part of a control framework implementation.Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.Develop a strong working relationship with the security engineering team to develop and implement controls and configurations aligned with security policies and legal, regulatory and audit requirements.Monitor the external threat environment for emerging threats and advise relevant stakeholders on the appropriate courses of action.Manage and coordinate operational components of incident management, including detection, response and reporting.Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations.Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and comply with policies and audit requirements.Design, coordinate and oversee security-testing procedures to verify the security of systems, networks, and applications, and recommend the remediation of identified risks.

Location : Entire GCC (Gulf) CountriesPosition - Internal AuditorReporting to: Chief Financial OfficerExperience Required: Min 3 yrs - Max 5 yrsRole & responsibilities:The Internal Auditor is responsible for evaluating and improving the effectiveness of risk management, control, and governance processes. This role involves conducting audits, preparing reports, and providing recommendations to enhance the organization's operational efficiency and compliance with regulations.A Qualified Accountant with a proven track record with Big 4/ Big Corporate is highly preferred.Develop and implement an annual audit plan based on a comprehensive risk assessment.Conduct audits in accordance with established standards, including financial, operational, compliance, and IT audits.Provide insights and recommendations on areas of improvement to mitigate risks.Ensure compliance with internal policies, industry regulations, and legal requirements.Coordinating with Internal Audit & Finance Team within the Group for the preparation of financial documents.Provide advisory services to management on internal controls and risk management.Assistance in the review of the offer documents and ensuring that all accounting and financial descriptions are complete and accurate.Analysis of legal, tax, and process risks and providing solutions as required.