General Management Jobs in Qatar

Role Purpose-Contribute to the design and maintenance of ICT systems for sports facilities and venues. Ensure reliability and efficiency during mega sports events and non-event periods. Provide advanced technical support and contribute to system optimization and hosting applications. Responsibilities-Infrastructure Management:Manage and administer Active Directory, Windows Servers, Storage, Networking, VxRail, Virtualization, NSX, Storage, backup, Windows DHCP and Azure Cloud-based services.Administer and support hyper-converged infrastructure (HCI), especially Dell VxRail and VMware vSphere/ESXi environments.Manage Azure cloud-based infrastructure and services, ensuring seamless integration with on-premises systems.Oversee the hybrid cloud environment including Azure services: virtual networks, storage, compute, and identity management (Entra ID).Plan and execute system upgrades, capacity planning, and hardware lifecycle management.Proficient in handling end-to-end infrastructure projects, including RFP creation, vendor evaluations, migrations, and comprehensive documentation of technical designs and procedures. Adept at identifying and resolving system issues, ensuring stability and operational efficiency.Collaborates effectively with cross-functional teams, including network, security, and application stakeholders. Previous experience in the sports industry and supporting large-scale, time-sensitive events is a strong advantage, demonstrating the ability to deliver under pressure in dynamic environmentsProvide advanced technical support for escalated issues, troubleshooting complex problems, and resolving system-related incidents.Collaborate with other IT teams and vendors to resolve issues promptly.Monitor and maintain system health, performance, and security.Manage CCTV and surveillance server infrastructure, ensuring reliable video storage, access, and availability.Plan and execute server patching and updates to ensure systems are up-to-date and secure.Cordinate patch management schedules and maintenance activities.Incident Managent:Investigate and diagnose the incident by understanding the chronological order of events.Confirm the full impact of the incident, including the number and range of users affected.Identify any events that could have triggered the incident.Look for knowledge searches looking from previous Incident/Problem Records and/or Known Error Databases or manufacturers’/suppliers’ Error Logs or Knowledge DatabasesFollow up with the relevant stakeholders till the incident resolution has been achieved.Test and apply the resolution.Provide L2&3 support for escalated infrastructure issues and collaborate with service providers and vendors to resolve persistent problems.Problem Management:Analyze an incident to detect an underlying problem exists or is likely to exist.Categorize and prioritize the problem based on the frequency, severity, and impact of incident.Investigate and diagnose the root cause of the problem.Test and apply the temporary workarounds.Prepare the RCA for the high priority incidents.Lead root cause analysis and resolution of critical incidents impacting stadium and venue operations.Develop and maintain infrastructure runbooks and troubleshooting guides.Qualification-"8+ years experience in infrastructure/system engineering roles with a focus on hybrid environments (on-prem + cloud). Hands-on experience managing: Windows Server & Active Directory environments Office 365/Exchange online SSL Certificate services/Licenses Management Linux (RHEL/CentOS/Ubuntu), VMware (vSphere, vCenter), Hyper-converged Infrastructure (preferably Dell VxRail), Enterprise Storage Solutions (vSAN/NAS, e.g., Dell EMC) Azure IaaS, PaaS, and hybrid services (Azure Arc, Azure Backup, Azure Monitor). Strong understanding of ITIL framework and experience working in incident, problem, and change-controlled environments. Education: Bachelor of Engineering Or Bachelor of Information Technology Or Bachelor of Computer Science Certifications: Azure Administrator Associate, Google Associate Cloud Engineer Or Microsoft Certified: Azure Administrator Associate, Linux+, or equivalent systems engineering certifications."

Role Purpose-Responsible for designing, implementing, and operating enterprise grade virtualization platforms with a strong focus on Nutanix technologies. The role ensures highly available, scalable, secure, and resilient hybrid and multi cloud virtualization environments, including active active datacenters architectures, software defined networking, disaster recovery, and centralized management. The role provides hands on technical leadership and acts as a key interface with infrastructure, network, and application teams. Responsibilities-Virtualization Architecture & DesignDesign and maintain enterprise virtualization architecture standards with a primary focus on Nutanix platforms.Define blueprints for compute, storage, and software defined networking components.Ensure designs support scalability, performance, security, and operational efficiency.Participate in architecture reviews and ensure alignment with enterprise standards.Nutanix Platform LeadershipLead the design, deployment, and operation of Nutanix AHV, AOS, and Prism environments.Provide hands on expertise in Nutanix cluster design, lifecycle management, and upgrades.Ensure optimal configuration and utilization of Nutanix infrastructure components.Hybrid & Multi Cloud IntegrationDesign and support hybrid and multi cloud virtualization environments.Integrate on premises virtualization platforms with public cloud services where required.Support cloud adjacent and cloud integrated workloads without requiring deep hyperscaler specialization.High Availability & Disaster RecoveryDesign and operate highly available virtualization platforms, including active active datacenter architectures.Implement and maintain disaster recovery solutions using synchronous and asynchronous replication.Plan, execute, and document DR testing and business continuity scenarios.Software Defined Networking & SecurityDesign and operate software defined networking solutions within virtualized environments.Ensure secure segmentation, traffic management, and network resiliency.Apply zero trust and defense in depth principles within virtualization platforms.Centralized & Unified ManagementImplement and maintain centralized management, monitoring, and automation platforms.Ensure unified visibility across compute, storage, network, and DR layers.Define operational dashboards, alerts, and performance KPIs.Operations, Monitoring & OptimizationEnsure stability, availability, and performance of virtualization platforms.Perform capacity planning, performance optimization, and lifecycle management.Lead root cause analysis and continuous service improvement initiatives.Project Delivery & Technical LeadershipLead virtualization initiatives end to end including new builds, upgrades, migrations, and consolidations.Provide technical leadership to engineers during implementation and operations.Contribute to automation, standard operating procedures, and documentation.Stakeholder & Cross Team CollaborationWork closely with network, storage, security, database, and application teams.Communicate technical designs and operational considerations clearly to business and technical stakeholders.Support vendors and partners during solution delivery and support engagements.Qualification- 8 - 10 years of experience in enterprise virtualization and infrastructure environments.Strong hands on experience with Nutanix platforms in production environments.Proven experience designing and operating active active data center architectures.Solid experience in hyperconverged, hybrid and multi cloud virtualization environments.Strong understanding of disaster recovery, business continuity, and high availability concepts.Hands on experience with software defined networking and centralized infrastructure management.Bachelor’s degree in computer science, Engineering, or a related field.Nutanix certifications (NCP, NCM, or equivalent) are highly desirable.Network defined / software defined networking certification is strongly preferred.Cloud foundation certifications are desirable but deep Azure or GCP specialization.Expert knowledge of Nutanix AHV, AOS, Prism Central, and lifecycle management.Strong understanding of virtualization networking, micro segmentation, and security controls.Experience with active active data centers, metro clusters, and DR orchestration.Strong skills in centralized monitoring, automation, and capacity management.Ability to troubleshoot complex, multi layer infrastructure issues.Excellent documentation, communication, and stakeholder engagement skills."

Role Purpose-Responsible for driving revenue growth by developing and executing strategic sales plans for INTALEQ’s IT solutions and services in the sports and entertainment sectors. This role focuses on identifying new business opportunities, building long-term client relationships, and positioning INTALEQ as a trusted technology partner for major events and organizations. The Sales Manager will act as a key contributor to the company’s commercial success by aligning client needs with innovative digital solutions, ensuring sustainable growth and market leadership.Responsibilities-Sales Strategy & PlanningDevelop and implement sales strategies aligned with INTALEQ’s vision and business objectives.Identify new markets and opportunities for IT solutions in sports and entertainment sectorsClient Acquisition & Relationship ManagementBuild and maintain strong relationships with key clients, partners, and stakeholders.Act as the primary point of contact for client inquiries and ensure exceptional customer experience.Business DevelopmentDrive revenue growth through proactive prospecting, lead generation, and closing deals.Prepare and deliver compelling presentations and proposals to prospective clients.Market Intelligence:Monitor industry trends, competitor activities, and emerging technologies to inform sales strategies.Provide insights and recommendations to senior management for market positioning.Collaboration & Coordination:Work closely with technical teams to ensure proposed solutions meet client requirements.Coordinate with marketing to develop campaigns and materials supporting sales initiatives.Performance & ReportingAchieve assigned sales targets and KPIs.Prepare regular sales reports, forecasts, and pipeline updates for management review."

Role Purpose-End-to-End Delivery, Operation, and Maintenance of Passive Network Infrastructure Responsibilities-Network Systems DeliveryLead the end-to-end installation, termination, testing, and certification of UTP, FOC (single- and multi-core), and structured LAN cabling in line with TIA/ISO standards and venue requirements.Perform preventive and corrective maintenance on existing cabling systems to ensure network availability and adherence to defined SLAs.Use appropriate test and measurement tools (e.g., OTDR, power meter, Fluke testers) and document results for acceptance, handover, and audit purposes.Conduct detailed site surveys and prepare accurate reports, BOQs, and material lists for new installations, upgrades, and maintenance activities.Manage and reconcile inventory of passive network components, ensuring timely availability of cables, patch panels, termination kits, and accessories for planned works.Design and implement structured cabling overlays for events (e.g., sports events and temporary venues), ensuring clear segregation between base-build and overlay networks.Coordinate closely with the active network team for rack layout, patching plans, labeling schemes, and IDF/MDF readiness to support project timelines.Prepare, update, and maintain network drawings (AutoCAD/Visio or equivalent) and patching matrices, ensuring they reflect the as-built environment and follow change control procedures.Perform patching, dressing, and rack mounting of active devices, maintain patch cord hygiene, and provide L1 remote support (remote hands) for basic troubleshooting and change implementation as guided by Network Engineers.Ensure all works comply with HSE/permit-to-work requirements and site regulations, maintaining a clean, safe, and professional working environment at all times.Communication/DocumentationPrepare clear and accurate technical documentation, including site survey reports, test reports, as-built drawings, patching matrices, and handover packs.Document incident details, root causes, and corrective actions, supporting continuous improvement and knowledge sharing within the team.Communicate technical issues and work status effectively to internal teams (Network Engineers, Project Managers, Service Desk) and non-technical stakeholders (end users, venue operations, contractors).Provide accurate material estimates, cable run details, and resource requirements to support planning, budgeting, and procurement activities.Maintain up-to-date records in ticketing / work-order systems, ensuring all jobs are properly logged, updated, and closed with relevant notes and attachments.Problem Solving SkillsLead the diagnosis and resolution of complex passive network issues (cable faults, patching errors, fiber breaks, performance degradation) using advanced test equipment and proven troubleshooting methodologies.Analyse recurring or systemic faults, identify root causes (design, installation, material, or operational issues), and recommend practical long-term corrective actions.Suggest and help implement improved tools, labelling standards, testing procedures, and documentation practices to increase reliability and reduce incident frequency.Provide on-site technical leadership during high-impact incidents or major events, coordinating with Network Engineers, vendors, and operations teams to restore services within agreed SLAs.Proactively identify potential risks (cable damage, rack congestion, poor patching hygiene) and raise improvement proposals to enhance network stability and maintainability.Qualification-• 10+ years of overall experience in IT infrastructure / network support, with strong exposure to structured cabling, campus LAN, and data center environments.Minimum 3–5 years in a Senior Network Technician or equivalent role, handling field teams, subcontractors, and multiple parallel work orders.Education:Diploma in Computer Science, Electronics & Communication, Electrical, Telecommunications, or a related discipline is mandatory.Bachelor’s degree in Engineering / Technology (Computer Science, Electronics & Communication, or related field) is preferred but not mandatory.Industry certifications in networking such as CCNA / HCIA / CompTIA Network+ or equivalent are highly desirable.Structured cabling–related certifications (e.g., BICSI Installer / Technician, manufacturer certifications such as CommScope, Nexans, Leviton, etc., or FOA CFOT) are a strong plus.Strong expertise in passive cabling technologies, including UTP, STP, and fiber optic cabling (single- and multi-core), patch panels, LIUs, and structured LAN cabling systems.Ability to design, interpret, and review cabling layouts, rack elevations, and event overlay cabling plans in coordination with Network Engineers and project teams.

Role Purpose-Design, implement, maintain, and support our growing network infrastructure. Network Engineer will be responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs, and NOC activities to ensure continuous monitoring, troubleshooting, and optimization of network performance. Responsibilities-Network Design & Implementation:Design, configure, and deploy functional networks (LAN, WLAN, WAN, NAC).Monitor network performance and ensure system availability and reliability.Select and implement security tools, policies, and procedures in conjunction with the company’s security team.Visit to Sites for the new deployment.Troubleshooting & Support:Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.Troubleshoot and resolve network and connectivity issues.Provide Level 2/3 support and troubleshooting to resolve issues.Visit to Sites for the support.Monitoring & OptimizationMonitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.Network Operations Center (NOC) activities to ensure continuous monitoring, troubleshooting, and optimization of network performanceDocumentation & Reporting:Maintain complete technical documentation.Provide detailed reports on network performance, issues, and system logs.Qualification-7+ years of work experience in IT networkEducation:Bachelor’s degree in Computer Science, Information Technology, or a related fieldCertification in CCNA, CCNP mandatory, and CCIE: will be an added advantage.Required Skillset:Proven experience as a Network Engineer or Network Administrator.Strong knowledge of network protocols, routing, and switching (e.g., BGP, OSPF, VLAN, VRF, MPLS, STP, VTP, VLAN, Package flow etc.).Experience with Cisco product ( Router, Switch , WLC, AP , ISE , DNA Center ), troubleshooting, Configuration, and Deployments.Hands-on experience with networking hardware (e.g., routers, switches, WLC, ISE etc.).Experience with network diagnostic, monitoring, and analysis tools (e.g., DNA Center, SolarWinds, Cisco Prime, Wireshark).

Role Purpose-Operational and Maintenance of SFM Passive Network InfrastructureResponsibilities- Network Systems DeliveryDeliver expert installation, maintenance, and repair of UTP, FOC, multi-core cabling, and LAN cabling solutions.Conduct regular maintenance and repair on existing cabling systems to maintain optimal network performance.Utilize various tools, equipment, and materials effectively for different network cabling installations and troubleshooting.Perform thorough site inspections and create detailed reports and BOQs for new installations and maintenance tasks.Manage the inventory of network components, ensuring the availability of necessary materials and equipment for installations and repairs.Design and implement network cabling overlays for events, such as SFM Sports events.Collaborate effectively with team members, ensuring clear communication about project progress and challenges.Prepare and update the network drawings and patching matrix.Patching and Mounting of Active devices, patch management and providing remote support.Communication/ DocumentationAbility to communicate technical information concisely to clients and colleagues, including non-technical stakeholders.Proficient in creating and maintaining detailed technical documentation, site inspection reports, BOQs, and troubleshooting records.Ability to manage inventory and generate network performance reports, maintaining accurate records of activities.Collaborate effectively within a team, communicating progress and challenges.Qualification- 8 years in IT Support and handling customers. 2-3 years should be in a similar position / responsibility, preferably in a similar Industry.Education:Bachelor’s Engineering degree in Computer Science/Electronics & Communication ScienceProfessional IT certification (e.g. Certified Information System Auditor, CISA, etc.)Required Skillset:Expertise in installing, maintaining, and repairing UTP, FOC, multi-core, and LAN cabling solutions.Mounting and patching the active devices over the passive network.Skilled in using various Passive Network tools and equipment such as cable testers, crimpers, fluke testers etc.Capability to design network cabling layouts, including event-specific installations.Able to perform the site inspection and provide the report with BOQ.

Role Purpose-Responsible for the reliable management, maintenance, and optimization of SFM Sports venues’ IT infrastructure including Windows servers, Red Hat-based Linux servers, cloud resources, and hyperconverged infrastructure (HCI) platforms such as Nutanix and VMware vSAN. This role ensures high availability, security, and performance across all systems by proactively monitoring, troubleshooting, and implementing best practices in both on-premises and cloud environments. The administrator supports business continuity, scalability, and operational excellence, and plays a key part in enabling seamless IT operations for all Sports venues. Responsibilities-General System ManagementMonitor server performance, capacity, and resource utilization using enterprise monitoring tools (e.g., Zabbix, Grafana, Nagios, SolarWinds).Perform regular system backups, disaster recovery drills, and data integrity checks.Apply security patches, update, and conduct vulnerability assessments across all infrastructure components.Optimize system configurations for efficiency, including hardware provisioning and virtualization management (e.g., VMware, Nutanix).Maintain comprehensive documentation for system configurations, procedures, and incident responses.Cloud Infrastructure ManagementConfigure and monitor cloud resources (e.g., virtual machines, storage, networking) across public and hybrid environments.Assist in hybrid cloud integrations (e.g., directory synchronization, identity-aware proxies) for seamless on-premises to cloud transitions.Perform cost optimization reviews and scaling adjustments for cloud workloads.Support troubleshooting and resolution of cloud-specific issues, collaborating with cloud architects for advanced deployments.Ensure compliance with cloud security and governance policies.Windows and Linux Server OperationsAdminister Windows Server Environments (installation, configuration, clustering, failover management).Manage Linux servers, with a strong emphasis on Red Hat-based distributions (e.g., RHEL, CentOS, Rocky Linux), including shell scripting, package management (yum/dnf), and performance tuning.Enforce server hardening and firewall rules, ensuring compliance with CIS benchmarks.Automate server provisioning and maintenance using PowerShell (Windows) and Ansible/Bash (Linux).Conduct root cause analysis and remediation for server-related incidents.Active Directory ManagementManage user and group policies, permissions, and authentication via Group Policy Objects (GPOs) and Azure AD hybrid setups.Monitor Active Directory Health Using tools like ADREPLSTATUS; perform regular security and compliance audits.Integrate Active Directory with other systems for cross-platform identity management.Implement and maintain least privilege access principles and periodic access reviews.Support directory migrations, upgrades, and federation services as required.HCI EnvironmentCluster Deployment: Configure nodes and storage pools for hyper-converged infrastructure.Resource Optimization: Balance workloads across nodes for performance.High Availability: Implement failover clustering and test disaster recovery scenarios.Firmware Updates: Apply updates to HCI hardware and hypervisor software.Monitoring: Use vendor tools (e.g., Nutanix Prism, VMware vSAN) for health checksQualification-5 years of hands-on experience in IT infrastructure administration, with at least 2 years focused on Windows Server and Linux environments.Proven experience managing hybrid IT setups, including public and hybrid cloud environmentsEducationBachelor’s degree in Computer Science, Information Technology, or equivalent experience.Microsoft and Linux CertificationsHyperconverged Infra Certifications (Dell, Nutanix etc.)Vmware/Nutanix Certifications.Cloud certificationsRequired Skillsets:In-depth proficiency in Windows Server administration, including Active Directory, Group Policy, PowerShell automation, and server clustering.Advanced Linux server management skills, with a strong focus on Red Hat-based distributions (installation, configuration, patching, performance tuning, security hardening, and troubleshooting).Experience with virtualization platforms, especially VMware and Nutanix (deployment, management, and optimization).Hands-on experience configuring and managing cloud resources (virtual machines, storage, networking) in public and hybrid cloud environments.Expertise in enterprise backup, disaster recovery, and business continuity planning.Ability to automate server provisioning, configuration management, and monitor using tools such as Ansible, Bash, and PowerShell.Strong documentation, communication, and collaboration skills.Ability to analyze and resolve complex infrastructure issues, conduct root cause analysis, and implement preventive measures.

Role Purpose-Design, implement, maintain, and support the organization's Unified Communications (UC) and Collaboration infrastructure. This role requires deep integration with the core network to ensure the delivery of a highly available, secure, and performant voice and video environment. The specialist will be responsible for the entire UC lifecycle, from strategic design to daily operations and troubleshooting, ensuring it aligns with business objectives and SLAs. Responsibilities-UC Design & ImplementationDesign, configure, and deploy Cisco UC solutions (CUCM, Unity Connection, IM&P, Expressway, UCCX and Webex).Integrate UC systems with core network infrastructure (LAN/WAN) and UC applications.Configure Cisco Voice Gateways (ISR/ASR) and implement dial plans (SIP, H.323, MGCP).Design and implement end-to-end QoS policies to prioritize voice/video traffic.Integration CUCM with MS teams and other third-party UC /VOIP solutions.Must have understanding to design Unified UCaaS + CCaaS (UC + Contact Center)UC Administration & SupportProvide day-to-day administration, monitoring, and support for all UC applications and endpoints.Perform system upgrades, patches, and security hardening for the UC environment.Serve as the final point of escalation (Level 2/3) for complex UC and call quality issues.Manage user accounts, devices (IP phones, soft clients), and features within Cisco UCM.Managing Trunks, CUCM integration with MS Teams, voice gateways, Right Fax, Call accounting software, IP phone background deployment Call center tools and requirements.Troubleshooting & OptimizationTroubleshoot and resolve complex issues impacting call connectivity, quality, and collaboration services.Utilize packet capture analysis (e.g., Wireshark) and call logs to diagnose problems.Apply deep routing (OSPF, EIGRP) and switching (VLAN, STP) knowledge to resolve underlying network issues affecting UC.Perform routine system health checks and capacity planning for the UC platformDocumentation & ComplianceCreate and maintain detailed technical documentation for UC and network integration.Document configuration standards, network diagrams, and operational procedures.Implement and maintain security configurations in line with company policies (e.g., TLS, SRTP).

Role Purpose-Ensure compliance with information security policies during mega sports events and non-event periods. Monitor vulnerabilities, implement safeguards, and educate staff for a secure information environment. Responsibilities-Information SecurityPrimary responsible for planning, coordinating and organizing information Security activitiesEnforce and monitor the implementation and compliance with IT Information Security Policy.Develop and manage the implementation of Information Security Policies and Procedures.Ensure Risk Assessments are conducted on all information systems such as people, process, technology and information processing facilities.Ensure implementation of all Information Security controls, as set forth in the Risk Treatment Plan, to ensure adequate security for the respective system.Conduct Information Security communications and outreach by leveraging the Information Security Management System (ISMS) committee.Establish appropriate measures to assess operational capabilities and determine compliance and effectiveness levels with Information Security Policy.Supervise other related assurance functions, as necessaryEnsure the compliance of Information Security Policies in the organization.Develop and ensure implementation of Information Security procedures.Develop and ensure implementation of incident handling and reporting.Follow-up, escalate and report the resolution of Information Security issues identified during security assessments, penetration tests and audits.Develop, implement and maintain Disaster Recovery (DR) procedures and infrastructure in relation to the Business Continuity Plan (BCP)/ IT Service Contingency Plan.Conduct and coordinate Information Security awareness and orientation programsResponsible for conducting Committee meetingSecurity Incident ManagementIncident Management: Establish a formal procedure for internally reporting and tracking security incidents ensure incident response and escalation procedures are followed, and inform all employees, contractors, and third-party users of their responsibility to report security incidents.Incident Handling: Participate and/or oversee in the investigation and management of information security events and policy violations and track to conclusion.Incident Notification and Reporting: Follow policy for the notification and reporting of incidents immediately upon discovery.Lessons Learned: Develop and document corrective action plans and implement Preventive actions to mitigate recurrence.Problem ManagementAnalyze a Security incident to detect an underlying problem that exists or is likely to exist.Categorize and prioritize the problem based on the frequency, severity and impact of incidentInvestigate and diagnose the root cause of the problemTest and apply the temporary workaroundsDocument the known error recordRisk ManagementRisk Management Program: Create a formal process to address risk through the coordination and control of activities regarding each risk.Risk Assessment: Conduct formal vulnerability assessments of the environment on a regular basis.Risk Mitigation: Create a formal process to mitigate vulnerabilities.Information Security Implementation & ComplianceOperational Procedures: Lead in the development and documentation of operating proceduresProtecting Against Malicious Code: Activities required for the prevention and detection of malicious code, which could cause a disruption in business.Backup Functions: Lead activities required for the integrity and availability of information and systems.Network Security Management: Activities required for the protection of networks and supporting infrastructure.Media Handling: Activities for the prevention of unauthorized disclosure, modification, removal, or destruction of informationExchange of Information: Lead in the development and implementation of a formal information and application exchange with internal and external entities.Electronic Messaging: Lead in the development of policies and procedures needed to protect electronic messages and systems.Electronic Online Services: Lead in the development of security measures to ensure the integrity and confidentiality of information systems accessed from outside.Monitoring: Ensure that operational policies and procedures are being followed.Internal Compliance: Implement internal procedures to ensure compliance requirements are met, organizational records are protected, and controls are in place.Qualification-• 8+ of experience in systems, Network & IT security and 5+ Year of experience in Information Security.Education:Bachelor’s Engineering Degree in Computer Science/Electronics & Communication Science.Certification in Information Security by an international established, approved consortium like ISACA, ISC2 etc.Required Skillset:Subject matter expert in Information SecurityManagement skills

Role Purpose-The Head of Venue Technology Delivery is responsible for overseeing the Design and successful implementation, management, and optimization of all technology-related activities within the venue. Ensures that all technological systems and services are effectively delivered, maintained, and continuously improved to support the venue's operations and events. Responsibilities-Venue & Event Technology DeliveryManage overall activity of Venue Technology projects from concepts to production including RFP preparation, vendor co-ordination pre &post tender activities up to transition back to Venue Technology operation on success.Develop and deliver formal Project documentation & artefacts for all Venue Technology projects.Directly manage the execution of Project in co-ordination with the vendors and project management team.Develop integrated project plans and document functional and technical specifications / requirements for project deliverables based on operational and engineering requirements. For stadiums, venues and clubs.Support The Venue Technology operations and customers and event’s organizers in defining scope, expectations, and requirements.Lead and monitor contract performance against contract requirements and compliance, and maintains client contact on issues, to ensure client satisfaction during the project execution and delivery phase.Manage and maintain all aspects of Venue technology projects risk mitigation costing and planning.Develop overall strategy for and architect the following systemsMonitor the regular verification, implementation, maintenance, and functionally of the Venue Technology Systems.Monitor and validate the installation and operation of AV\ELV as per the standards and best practices set forth and any other compliance and regulatory guidelines for the event.Ensure the proper organization, and documentation of all projects.Evaluate and recommend appropriate emerging technologies and business potential or impactDelivery Resource PlanningManage and report on activities for all Venue Technology Projects.Provide regular program updates to senior management.Participate and support service level coordination meetings with vendors and external parties.Manage the efforts of the Venue Technology Delivery team to ensure all requirements are met, that designs are compatible.Meet applicable standards and requirements, and that meets the unique technology and Venue Technology component’s life-cycle cost.Provide direction to subordinates based on project objectives.Assume any other responsibilities as directed by the direct supervisor.Qualification-15+ years of relevant experience in the same field preferably in consulting with exposure to multiple clients and business domains. More than 10 years’ experience in designing implementing and managing venue/stadium-based technology for SMART stadium, venues and mega events Experience with project management methodologies and tools are preferred.Education:Bachelor of Electrical EngineeringOr Bachelor of Computer EngineeringOr other related fieldAnd Professional certifications in project management.Required Skillset:Experience with large-scale ICT AV/ELV projects in sports venues or similar environmentsExcellent problem-solving skills and attention to detail.Strong communication and interpersonal skills.Proficiency in reading and creating technical drawings, schematics, and wiring diagrams

Role Purpose-Managing and developing solution design, sourcing, evaluation, implementation, and maintenance requirements for the venue's AV/ELV solutions. Assessing to ensure the functionality, quality, and reliability of the AV/ELV solutions support the venue's operational requirements. Responsibilities-Planning and Review of AV/ELV SolutionsInteracting with the stakeholders and clients to identify and gather the solution requirementsPreparing and developing the technical scope and solution's technical specifications.Conducting technical evaluations, design validation, risk assessments, and feasibility studies for proposed solutions to meet the venue/client requirements.Planning and ensuring the integration of various AV/ELV components and systems to function seamlessly.Provide expert guidance on AV/ELV technologies and best practices.Project Management and DeliveryOverseeing AV/ELV projects from initiation to completion.Managing project timelines, resources, and budgets.Coordinating with stakeholders, including clients, contractors, and team members.Overseeing the installation of AV/ELV systems.Conducting system commissioning and performance testing.Maintaining accurate project documentation and records.Preparing and submitting regular progress reports to management.Operational Technical SupportProviding ongoing technical support and troubleshooting assistance.Conducting technical evaluations and risk assessments.Developing routine system check procedures and checklists.Implementing and maintaining rigorous quality control processes to ensure high standards of performance.Coordinating and providing technical support for hosted events, ensuring all AV/ELV systems are set up and functioning correctly.Developing and implementing emergency response procedures for AV/ELV solutions to address unexpected failures or incidents.Leading the response efforts during emergencies, ensuring swift resolution and minimal impact on venue operationsQualification-8+ years of experience in AV/ELV system design and implementation, preferably in sports venues or large-scale events.Education:Bachelor of Electrical EngineeringOr other related field.And Certifications such as CTS (Certified Technology Specialist) or equivalent are highly desirable.Required Skillset:Strong knowledge of AV/ELV technologies, standards, and best practices.Proven project management experience with the ability to handle multiple projects simultaneously.Experience with large-scale AV/ELV projects in sports venues or similar environments are preferred.Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills

Network Systems DeliveryCreates high level plans, rules, and designs for networks and technology systems needed to support the business.Makes plans for networks and communication systems, sets service level agreements, and organizes the Network infrastructure to meet these agreements.Oversees networking and infrastructure projects, identifies and reduces risks, ensures projects are completed on time and with good quality, and makes sure resources are used effectively.Negotiates agreements for network services, diagnoses issues, and takes action to improve service delivery.Develop and implement strategic plans for network infrastructure that align with the company’s goals and objectives.Provide visionary leadership to guide the evolution of the network infrastructure to meet future business needs.Oversee the execution of large-scale network infrastructure projects, ensuring alignment with strategic objectives and business requirements.Ensure projects are delivered on time, within budget, and to the highest quality standards.Establish project governance frameworks and ensure adherence to best practices.Drive continuous improvement and innovation within the network infrastructure domain.Evaluate emerging technologies and trends to enhance network capabilities and performance.Optimize existing infrastructure to improve efficiency, scalability, and reliability.Communicate project status, risks, and outcomes effectively to stakeholders at all levels.Lead, and develop a high-performing team of network engineers and project managers.Ensure the team is equipped with the necessary skills and resources to succeed.Identify, assess, and mitigate risks associated with network infrastructure projects and operations.Develop and maintain strategic relationships with key vendors and partners.Negotiate contracts and service level agreements (SLAs) to ensure optimal service delivery and value.Monitor vendor performance and address any issues proactively.Disaster recovery plans for testing of recovery procedures and ensures that the network and infrastructure meet all agreed performance targets and service levels.Keeps track of the ICT market to learn about new technologies like cloud computing, SaaS, and data analytics. Evaluates their usefulness and potential value for the Organization.Supervises professional, technical and support staff engaged in performing duties related to specialization.Communication/Documentation SkillAbility to clearly explain technical concepts to both technical and non-technical stakeholders.Proficiency in creating accurate and accessible documentation for projects and procedures.Skill in negotiating with vendors and resolving conflicts to ensure project success.Communicate project status, issues, and recommendations to senior management and stakeholders clearly and concisely.Essential skills for drafting comprehensive and effective RFPs, RFQs, and similar documents to facilitate successful vendor selection and project execution.Problem Solving SkillsCapable of leading and providing guidance to the team to resolve complex network infrastructure problems.Capable to resolve issues escalated internally.Qualification-15 years or more, with at least 7 years in a leadership or managerial role. Significant experience in network infrastructure management.Bachelor’s or Master degree in computer science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.PMP (Project Management Professional) certification or equivalent is plus.Experience with Routing and switching, including protocols like TCP/IP, OSPF, and BGP.Skill in using monitoring tools to oversee network performance and optimize efficiency.Ability to diagnose and resolve network issues promptly.Knowledge of capacity planning methodologies to ensure network scalability and performance.Understanding of disaster recovery planning and implementation, ensuring network resilience.Experience in managing relationships with network hardware/software vendors and service providers.Familiarity with cloud computing concepts and integration of cloud services into network infrastructure.Knowledge in Virtualization technologies like ACI, NSX, SD-WAN, SD-ACESS etc.Knowledge in VPN Technologies like IPSec, DMVPN, GRE, GETVPN etc.Proficiency in wireless networking, including 802.11 Standards, Wireless Controllers, RF Management, SSID Configuration, Wireless Security, Tunneling and Encryption.Proficiency in LDP, L3VPN, L2VPN, VPLS, AToM, CsC, Inter-AS, MPLS-TE, and FRR.Expertise in Border Gateway Protocol (BGP) and Multi-Protocol BGP (MP-BGP) for routing and managing network traffic."

Role Purpose-Spearhead the deployment of state-of-the-art technology solutions within sports venues, enhancing the technological infrastructure for international sport events. Manage end-to-end project lifecycles to meet the unique demands of high-profile events. Responsibilities-Venue & Event Technology Delivery:Manage overall activity of Venue Technology projects from concepts to production including RFP preparation, vendor co-ordination pre &post tender activities up to transition back to Venue Technology operation on success.Develop and deliver formal Project documentation & artefacts for all Venue Technology projects.Directly manage the execution of Project in co-ordination with the vendors and project management team.Develop integrated project plans and document functional and technical specifications / requirements for project deliverables based on operational and engineering requirements. For stadiums, venues and clubs.Support The Venue Technology operations and customers and event’s organizers in defining scope, expectations, and requirements.Lead and monitor contract performance against contract requirements and compliance, and maintains client contact on issues, to ensure client satisfaction during the project execution and delivery phase and more.Delivery Resource Planning:Manage and report on activities for all Venue Technology Projects.Provide regular program updates to senior management.Participate and support service level coordination meetings with vendors and external parties.Manage the efforts of the Venue Technology Delivery team to ensure all requirements are met, that designs are compatible.Meet applicable standards and requirements, and that meets the unique technology and Venue Technology component’s life-cycle cost.Provide direction to subordinates based on project objectives.Assume any other responsibilities as directed by the direct supervisor.Qualification-10+ years of work experience in IT and7+ years of experience in similar roleMinimum of 4 years in Sports Experience (Mandatory)Education:Bachelor or Master of Electrical EngineeringOr Bachelor or Master of Computer EngineeringOr Other related fieldCertifications: (Mandatory)PMP Or Prince2Required Skillset:Experience with large-scale ICT AV/ELV projects in sports venues or similar environments.Experience in designing implementing and managing venue/stadium-based technology for SMART stadium, venues and mega eventsExperience with project management methodologies and tools.Proficiency in reading and creating technical drawings, schematics, and wiring diagrams.Excellent problem-solving skills and attention to detail.+G10

Role Purpose-Responsible for the end-to-end lifecycle management of all ICT infrastructure hardware and assets supporting SFM Sports Venues. This includes HCI, cloud platforms, CCTV systems, core infrastructure services, and all related assets. The role ensures operational readiness, compliance, and high availability for live events and venue operations Responsibilities-General Infrastructure Services Asset ManagementManage assets related to core ICT services (servers, switches, firewalls, UPS, AV equipment, etc.).Ensure all infrastructure assets are tracked, maintained, and compliant with company standards.Support hardware refresh cycles and ensure minimal disruption to venue operations.Maintain spare inventory for urgent replacements during events.HCI & Infrastructure Asset ManagementManage the lifecycle (procurement, deployment, maintenance, retirement) of HCI nodes, storage, and networking assets.Maintain accurate records of all HCI and infrastructure assets in the Asset Management database/CMDB.Ensure proper tagging, labeling, and documentation of all infrastructure assets.Support rapid deployment and recovery for event operations.Tracking Infrastructure Asset ManagementTrack and manage cloud-based assets (virtual machines, storage, networking components) used for venue operations.Coordinate with cloud teams for provisioning, scaling, and decommissioning resources.Maintain inventory of cloud licenses, subscriptions, and resource allocations.Ensure compliance with cloud security and cost management policies.Oversee inventory and lifecycle of CCTV cameras, NVRs, access control, and related security hardware.Coordinate with security and operations teams for deployment, maintenance, and upgrades.Maintain documentation and asset records for all surveillance and security systems.Support incident response by ensuring asset readiness and availability.Operational Support for EventsProvide Level 2 support for hardware and asset issues during live events.Coordinate with ICT and venue operations teams for asset readiness before, during, and after events.Ensure high availability and rapid recovery of critical infrastructure assets.Support incident response and troubleshooting for infrastructure services.ITAM Tools & Systems ManagementWork with ITAM platforms such as Matrix42, SCCM/MECM, ServiceNow, Freshservice, or equivalent systems.Ensure asset discovery tools are working correctly (agent-based/agentless scanning).Generate asset reports for audits, budgeting, and compliance reviews.Ensure adherence to IT asset management policies, security standards, and audit requirements.Support internal and external audit activities through data validation and reporting.Manage asset disposal as per company and environmental compliance guidelines.Provide Level 2 support for hardware issues and escalations.Assist in planning and execution of hardware refresh cycles.Maintain spare inventory and ensure availability for urgent replacements.Knowledge of the Windows client, Windows Server and Red Hat Linux Operating systems to enable the ITAM integration.Procurement & Vendor CoordinationCoordinate with procurement for acquisition, renewals, AMC, and warranty claims for all ICT infrastructure assets.Review technical specifications and ensure compliance with venue requirements.Manage vendor relationships for warranty, repair, and replacement workflows.Ensure timely delivery and readiness of hardware for scheduled events.Audit, Compliance & Reporting.Qualification-8+ years hands on experience managing HCI, cloud, CCTV, and core ICT infrastructure assets.Familiarity with ITAM tools (Matrix42, ServiceNow, SCCM/MECM, Lansweeper, etc.).Education:Bachelor’s degree in computer science, Information Technology, or related field.ITIL Foundation Certification (preferred).Required Skillset:Strong documentation and communication abilities.Ability to work under pressure and meet event-driven deadlines.Familiarity with HCI, cloud, CCTV, and infrastructure technologies.Effective collaboration with ICT, security, and venue operations teams.Required Skillset:Strong documentation and communication abilities.Ability to work under pressure and meet event-driven deadlines.Familiarity with HCI, cloud, CCTV, and infrastructure technologies.Effective collaboration with ICT, security, and venue operations teams.

Role Purpose-Contribute to the architectural design of sports solutions and applications with a focus on delivery and deployment. Collaborate with teams to implement innovative and scalable solutions for Facility Management Systems / BMS, Event Applications, Venue Applications, Mobile Applications, integration with third party systems provided by event organizer / venue manager, sports science and data science. Contribute to the end-to-end architecture activities including development of high level solution and application architecture, detailed technical designs, architectural standards and specifications, technical assurance activities, conduct impact analysis for changes made to existing solution in liaison with infrastructure architects, assess and provide recommendations on solutions based on technical and commercial merits, conduct architecture evaluation sessions, ensure that proposed architecture is in line with industry best practice and that solution utilizes appropriate technology, keep up to date with the latest technology and methods and provide expertise within a vast array of software and hardware environments specifically. Responsibilities-Solutions and Applications Architecture and DesignConduct end-to-end solution and application architecture activities of implementing event and venue management systems, including development of high-level solution architecture which is scalable and highly available, detailed technical designs, architectural standards and specifications.Conduct solution and application architecture evaluation to ensure that proposed architecture is in line with industry’s best practice and that solution utilizes appropriate technology, keeping up to date with the latest technologySolutions and Applications DevelopmentDevelop detailed solution and application architecture documents for event and venue management systems that provides an overall technical view of the solution and dependencies on other systems and existing infrastructureEstablish software development lifecycle processes and tools.Lead team to apply software development best practises.Responsible for developing and executing capacity simulations on the proposed solution and application architecture to simulate the event and nonevent mode capacity requirements for the solution to ensure optimal systems performance during the event.Qualification-Minimum 8 Years of IT Work ExperienceMinimum 5 Years of Experience in Similar RoleBachelor of Engineering or Bachelor of IT or Bachelor of Computer Science.Any Bachelor degree and more than 8 years of experience in Solutions Development.Software development related certifications such as MS Certified Developer or Architect.EA related certification such as TOGAF or other similar certifications.Previous experience in architecting and deploying large scale technology projects either custom based development or pre-packaged solutions for venue and event management in venues supporting sporting eventsProficient in multiple solution architecture techniques such as conducting architecture evaluation using scenarios, component modelling and impacts analysis.Proficient in SDLC, requirements analysis, high level and detailed technical design."

Role Purpose-The Senior Network Architect is responsible for strategically designing, planning enterprise-wide network architectures to support current and future business needs. This role ensures that the network infrastructure is scalable, secure, resilient, and aligned with organizational goals and SLAs. The architect will lead design initiatives, oversee complex deployments, and provide technical leadership to engineers and NOC teams, ensuring seamless integration of advanced technologies. Responsibilities-Strategic Network ArchitectureDefine and design enterprise-level network architectures (LAN, WAN, WLAN, SD-WAN, NAC, Cloud).Develop long-term strategies for scalability, resilience, and security.Evaluate emerging technologies and recommend adoption.Governance & StandardsEstablish and enforce network design standards, policies, and best practices.Ensure compliance with security frameworks and regulatory requirements.Lead architecture reviews and approval processes.Solution Design & ImplementationArchitect and oversee deployment of advanced Cisco solutions (Routers, Switches, WLC, ISE, DNA Center).Integrate cloud networking and hybrid infrastructure solutions.Provide technical leadership during complex implementations.Support basic network automation initiatives using Python, Ansible, or similar tools.Contribute to introducing AI-assisted tools that enhance troubleshooting and operational efficiency.Performance & OptimizationGuide NOC teams in proactive monitoring and optimization.Define KPIs and benchmarks for network performance.Conduct capacity planning and risk assessments.Leadership & CollaborationMentor and guide network engineers and administrators.Collaborate with system architects, cybersecurity teams, and vendors.Act as the primary technical authority for network-related decisions.Documentation & ReportingProduce high-level architecture diagrams and design documents.Deliver executive-level reports on network health, risks, and future roadmap.Qualification-10+ years in IT networking, with at least 3 years in architectural or senior design roles.Education:Bachelor’s degree in Computer Science, IT.CCNP and CCIE (mandatory).Additional certifications in cloud networking (AWS/Azure) or security (CISSP, CISM) are a plus.Required Skillset:Proven track record in designing and implementing large-scale enterprise networks.Deep knowledge of routing, switching, and advanced protocols (BGP, OSPF, MPLS, VRF, VXLAN, SD-WAN).Expertise in Cisco enterprise solutions (Routers, Switches, WLC, ISE, DNA Center, ACI).Strong understanding of cloud networking (Azure, AWS, GCP) and hybrid architectures.Proficiency with monitoring/analysis tools (SolarWinds, Cisco Prime, Wireshark).Experience with network automation tools (Python, Ansible, APIs).Familiarity with AI-assisted network tools or platforms is an advantage.Exceptional communication and leadership skills.Strategic thinking with strong problem-solving ability.Ability to influence stakeholders and drive consensus."

Role Purpose-Responsible for the design, implementation, maintenance, and optimization of CCTV surveillance systems and hyper-converged infrastructure (HCI) to ensure reliable, high-availability video monitoring and core infrastructure services. This role focuses on integrating robust server technologies, database management, clustering solutions, and cloud integration to support secure, scalable video storage and retrieval operations across SFM Sports Venues. The specialist will collaborate with security, IT operations, and compliance teams to minimize downtime, enhance system performance, and mitigate risks.Responsibilities-CCTV System Management and MaintenanceOversee day-to-day operations of CCTV infrastructure, including hardware, software, and network components, to ensure continuous surveillance coverage and data accessibility.Perform routine health checks, updates, and patching on CCTV servers and storage systems.Monitor system performance metrics using tools like Windows Performance Monitor and SQL Server Management Studio.Troubleshot hardware failures, network latency issues, and integration problems with video management software (VMS).Implement backup and recovery procedures for video archives to prevent data loss.HCI Infrastructure Design and OperationsDesign, deploy, and maintain hyper-converged infrastructure (HCI) clusters supporting CCTV and core venue services.Configure and manage virtualization platforms (e.g., Hyper-V, VMware) for scalable video and infrastructure workloads.Optimize cluster resources, including shared storage (SAN/NAS) and network load balancing for video streaming and infrastructure services.Perform firmware and software updates for HCI nodes.Ensure high availability and rapid failover for mission-critical systems.High-Availability Infrastructure DesignDesign and maintain failover clustering and Always On availability groups for SQL databases supporting CCTV video metadata and storage.Set up and test Windows Server Failover Clustering (WSFC) for redundant CCTV and HCI server nodes.Conduct regular failover drills and recovery time objective (RTO) assessments.Develop and maintain disaster recovery plans specific to surveillance and infrastructure systems.Administer Windows Server environments hosting CCTV and HCI applications, focusing on security hardening, performance tuning, and compliance.Deploy and manage Windows Server roles such as Hyper-V for virtualized environments and Active Directory for user access controls.Apply Group Policy Objects (GPOs) and security baselines, including encryption for video data at rest and in transit.Integrate CCTV and HCI systems with SIEM tools for logging and alerting on security events.Cloud and Infrastructure Services IntegrationIntegrate CCTV and HCI infrastructure with cloud platforms for hybrid storage, backup, and disaster recovery.Manage cloud-based resources (VMs, storage) related to surveillance and infrastructure services.Ensure compliance with cloud security and cost management policies.Support cloud migration and hybrid operations for video and infrastructure workloads.Risk Management and ComplianceIdentify, assess, and mitigate risks related to CCTV and HCI infrastructure.Ensure adherence to data privacy regulations (e.g., GDPR, local surveillance laws) and organizational standards.Collaborate with compliance teams to audit access logs and ensure video data handling meets legal requirements.Document incidents, root cause analyses, and remediation actions for post-event reviews.Qualification-5+ years of hands-on experience in IT infrastructure management, with at least 2 years focused on surveillance or video systems and HCI.Proven track record in deploying and troubleshooting high-availability environments in enterprise settings.Experience working in a 24/7 operational environment, including on-call rotations for critical system support.Education:Bachelor’s degree in Computer Science, Information Technology, or a related field.Microsoft Certified: Windows Server Hybrid Administrator Associate (or equivalent).Microsoft Certified: Azure Database Administrator Associate (preferred for cloud-integrated CCTV solutions).CompTIA Security+ or equivalent certification in cybersecurity fundamentalsRequired Skillset:SQL Always On: In-depth familiarity with configuring, monitoring, and troubleshooting SQL Server Always On Availability Groups for database mirroring and failover in CCTV video management systems.Failover Clustering: Expertise in Windows Server Failover Clustering (WSFC), including quorum configuration, shared storage integration, and automated failover testing.Windows Server Operations: Advanced proficiency in Windows Server 2019/2022 administration, including Active Directory, PowerShell scripting, Hyper-V virtualization, and performance optimization for I/O-intensive workloads.•Additional skills: Knowledge of IP-based CCTV protocols (e.g., ONVIF, RTSP), network troubleshooting (VLANs, QoS for video traffic), and basic scripting in PowerShell or Python for system automation.•Experience with HCI platforms (e.g., Nutanix, VMware vSAN, Microsoft Azure Stack HCI) is highly desirable.

Role Purpose-Responsible for designing, implementing, and maintaining robust backup, recovery, and storage solutions to ensure data integrity, availability, and business continuity across hybrid cloud, hyperconverged, and on-premises environments. This role involves proactive monitoring, optimization, and troubleshooting of storage systems, backup processes, and virtualization technologies (including vSAN, VMware, and Nutanix HCI) to minimize downtime and support organizational data management strategies. The specialist will collaborate with cross-functional teams to align storage and backup operations with enterprise security, compliance, and performance requirements.Responsibilities-General System ManagementMaintain the overall health, security, anddocumentation of backup, storage, server,virtualization, and hyperconverged systems tosupport reliable operations and compliance.Perform routine system maintenance tasks,including patching, firmware updates, and healthchecks across Windows/Linux servers,VMware/vSAN/Nutanix environments, SAN/HCIarrays, and Azure/GCP resources.Ensure system security through access controls,encryption management, vulnerability scanning,and adherence to organizational policies andstandards (e.g., GDPR, ISO 27001).Maintain comprehensive documentation forconfigurations, procedures, and runbooksrelated to backup schedules, storage mappings,and recovery processes.Provide tier-2 support to end-users and IT teamson storage and backup queries, includingcapacity reporting and performance optimizationrecommendations.Backup and Recovery ManagementOversee the implementation and maintenance of enterprise backup solutions using tools like Commvault to ensure reliable data protection and rapid recovery.Configure and manage Commvault backup policies, schedules, and retention strategies for physical, virtual, cloud-based, and hyperconverged workloads.Perform regular backup integrity checks, testing, and disaster recovery drills to validate restore capabilities.Troubleshoot backup failures, optimize performance, and generate reports on backup success rates and storage utilization.Integrate backup solutions with monitoring tools for automated alerts on anomalies or compliance issues.Enterprise Storage & Hyperconverged OperationsAdminister SAN, NAS, and hyperconverged storage systems (including vSAN and HCI platforms such as VMware vSAN, Nutanix, or HPE SimpliVity) to provide scalable, high-availability storage infrastructure supporting critical business applications.Design, deploy, and maintain SAN and HCI environments, including provisioning, zoning, LUN management, and vSAN datastore configuration for optimal I/O performance.Monitor storage capacity, performance metrics, and health using tools like EMC Unisphere or vendor-specific HCI dashboards; perform capacity planning and forecasting.Implement data tiering, replication, and snapshot technologies to enhance data resilience and efficiency.Collaborate with application teams to ensure storage configurations align with workload demands and SLAs.Cloud and Hybrid Infrastructure SupportManage storage and backup integrations in multi-cloud environments (Azure and GCP) alongside on-premises and hyperconverged systems for seamless hybrid operations.Provision and manage Azure Blob Storage, Azure Files, and GCP Cloud Storage for hybrid backup workflows, including data migration and synchronization.Configure cloud-native backup services (e.g., Azure Backup, GCP Persistent Disk snapshots) and integrate them with Commvault for unified management.Optimize cloud storage costs through lifecycle policies, archiving, and deduplication while ensuring data sovereignty and compliance.Conduct security assessments for cloud storage access controls, encryption, and integration with on-premises VMware/vSAN/Nutanix environments.Server and Virtualization AdministrationSupport Windows and Linux server operations (with emphasis on Red Hat Enterprise Linux, CentOS, Ubuntu, and other major distributions) within virtualized and hyperconverged environments, focusing on storage integration and performance tuning.Administer Windows Server and Linux systems, including patching, scripting (PowerShell/Bash), and configuration for storage attachments.Manage VMware vSphere and Nutanix AHV environments, including VM provisioning, vMotion, storage vMotion, and vSAN for non-disruptive operations.Integrate virtualization hosts with enterprise storage arrays and HCI platforms via protocols like iSCSI, FC, and NFS; monitor for bottlenecks and resource contention.Develop automation scripts for routine tasks such as storage provisioning in virtual environments and server backup orchestration.Incident, Problem, and Change ManagementApply ITIL best practices to manage incidents, perform root cause analysis for problems, and oversee changes in backup, storage, and hyperconverged environments to ensure minimal disruption and continuous improvement.Respond to and resolve incidents related to backup failures, storage outages, or performance degradations in Windows/Linux servers, VMware/vSAN/Nutanix clusters, Azure/GCP resources, and SAN/HCI systems, adhering to defined SLAs.Conduct root cause analysis for recurring problems using tools like Commvault reporting or VMware Log Insight, implementing preventive measures such as enhanced monitoring or configuration hardening.Evaluate, plan, and execute changes (e.g., firmware updates on storage arrays, policy modifications in Commvault, or cloud resource scaling) through the change management process, including risk assessments, testing in non-production environments, and post-implementation reviews.Document incidents, problems, and changes in the IT service management system (e.g., ServiceNow), collaborating with stakeholders to drive process improvements and knowledge base updates.Qualification-5+ years of hands-on experience in enterprise backup and storage administration, with proven expertise in hybrid cloud, hyperconverged, and virtualization environments.Demonstrated experience managing large-scale data protection using Commvault, including multi-site deployments and deduplication technologies.Education:Bachelor’s degree in Computer Science, Information Technology, or a related field.Relevant certifications such as Commvault Certified Administrator (CCA), VMware Certified Professional Data Center Virtualization (VCP-DCV), Nutanix Certified Professional (NCP), Microsoft Certified: Azure Administrator Associate (AZ-104), or Google Cloud Professional Cloud Architect.Additional preferred certifications: Red Hat Certified System Administrator (RHCSA), or ITIL Foundation for service management.

Role Purpose-The Senior Purchasing Analyst is responsible for managing the procurement process and ensuring accurate and controlled processing of invoices and project budgets. This role ensures the timely acquisition of products and services at competitive prices while adhering to organizational policies and established vendor agreements. The analyst will assess purchasing requirements, negotiate with suppliers, and optimize procurement strategies to effectively support IT operations. Responsibilities-Contract, Procurement & Commercial ManagementManage end-to-end IT procurement processes, including requisition review, quotation evaluation, internal approval and coordinating with contracts depart till the issuance of the Contracts.Ensure compliance with organizational procurement policies, internal controls, and approval workflows.Resolve procurement-related issues, including delayed deliveries, invoice discrepancies, and contract clarifications.Maintain records of suppliers, contracts, and procurement documentation for audits and reporting.Ensure timely issuance and recording of Work Orders, as well as certification of invoices, through close coordination with technical counterpartsMaintain accurate financial tracking of contract-related costs consumptions based on the work order issued and invoices processed.Collaborate with internal and external stakeholders to communicate and timely resolve commercial and procurement-related risks.Develop effective reporting mechanisms for assisting program and project managers in reporting the status and health of their programs/projects.5 years of experience in a similar roleStrong understanding of procurement principles, contract law, and financial analysis.Knowledge of public procurement frameworks, including tendering, bidding, and compliance regulations, is an added advantageProficiency in procurement software, ERP systems (Oracle), and Microsoft Office Suite.Education:Bachelor's degree in Business Administration, Finance, Supply Chain Management, or related field. Master's degree preferredAdvanced study and/or management training (PMP, Governance) are desirableRequired Skillset:Excellent negotiation, communication, and vendor management skills.Strong commercial skills, including cost tracking, invoice processing, account reconciliation, and project closureAbility to work independently and manage multiple procurement projects simultaneously.Strong analytical skills and attention to detail and ability to manage multiple priorities and deadlines.Highly organized and process-driven, with the ability to optimize procurement workflows.Proactive problem-solving abilities to address procurement challenges effectivelyExperience in developing and maintaining key project metrics.

Role Purpose-Overseeing Venue Technology project management, operation management, and maintenance processes, providing analytical insights, and facilitating communication among the section teams and stakeholders. Aiming to monitor and enhance the delivery process and control of project, optimize resource utilization, reduce the systems and services interruption and increase availability, enhancing risks management and reporting within the Venue Technology section. Responsibilities-Projects Monitoring and Reporting:Generate regular reports and update dashboards to provide insights into project progress, issues, risks, resource utilization, and budgetary performance.Work with the project teams to analyse project data to identify risks, dependencies and opportunities, and present findings to stakeholders.Analyze response time and action by the operation and maintenance support team on the system alerts, troubleshoot issues, and implement corrective actions to optimize their performance aiming to minimize downtime and services disruptions.Monitor and inspect the process and actions taken on venue technology systems performance and health check status. Includes preventive maintenance activities, Corrective maintenance, and periodical system performance tests.Resource Management:Collaborate with project managers and operation managers to forecast resource requirements and activities schedule across projects and venues.Optimize resource utilization and recommending adjustments to activities schedules and operational requirements.Monitor the project progress and payment terms to align with the planned cashflow and budget.Stakeholder Communication:Facilitate communication between project teams, stakeholders, and senior management, ensuring alignment on project objectives, timelines, dependencies, and deliverables.Prepare and deliver presentations to communicate project status, risks, and mitigation plans.Act as a focal point/Liaison coordination with external parties for Venue Technology services discussionInterface with third-party vendors and service providers involved in supporting venue technology systems and services and escalate issues as needed to ensure high performance and timely resolutionIn coordination with the service leads monitor vendor performance, analyze their performance to the agreed SLAs, and monitor adherence to contractual obligations.Event Operations Coordination:Provide regular status updates on the event’s technological requirements, resources, timelines, and bump in and bump out activities.Provide regular status updates to all stakeholders, highlighting progress, risks, issues, and next steps.Facilitate communication and coordinate among teams to ensure consistent and clear communication with all stakeholders.Qualification-10+ years of work experience in ITBilingual - Arabic Speaking (Mandatory)Education:Bachelor's degree in Engineering, Information Technology, computer science or related field.Certifications:Project Management Professional (PMP) certification or equivalent preferred.Required Skillset:Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.Strong analytical skills with the ability to interpret complex data and trends.Must be well experienced across project management practices and IT Venue Technology Operations Management for building management or AV/ELV solutions, and venues.

Role Purpose-Responsible for overseeing all Venue related Technology Systems within the Cluster. This role involves managing the installation, maintenance, and operation of all technological equipment, ensuring seamless integration and performance for events and daily operations Responsibilities-Operation and Technical Support of ICT Solutions and Event SupportOversee and manage the operation of Cluster Venues entire lifecycle of Technology services and solutions.Coordination with Stadium Authority, Facility Management and Security Team regarding the Stadium ICT Scope.Follow up with Venue ICT Team for any pending or ongoing issues related to ICT, ELV system or ICT related services and ensure necessary action taken.Coordinate with Security and Stadium Authority for any approval related to Material In, Material Removal Permit and Venue Access Permit for ICT, ELV suppliersEnsure all the IT Service Desk tickets are updated and assigned to the respective team for necessary actionProvide assistance and guidance to the Venue ICT teamCoordinate with all involved stakeholders for the ongoing rectification of ICT System in the stadium.Planning and coordination activities to ensure that all Venues IT infrastructure and serviced and checked to ensure readiness.Interfacing with all necessary stakeholders required to support and maintain IT infrastructure.Maintaining and supervising all the physical spaces / Technical rooms where IT infrastructure equipment are installed.Monitoring and tracking ICT related issues and risks to ensure that they are resolved in coordination with the relevant stakeholders and service desk.Improve operational excellence by meeting customer satisfaction and ensuring all incident/quote/request is closed within SLA target.Oversee the solutions' maintenance activities, including PPM and CM.Maintain records of all system installations, configurations, and maintenance activities to support venue operations and troubleshoot issues.Ensure all the ICT Assets in the venue are in place and update the asset list. Tracking of all the IT assets in the venue including storage spaces housing IT assets.Delivery of Venue ICT Services and Support for EventsSupport site visits and surveys to assess the status of existing systems and gather the necessary data for further assessment.Coordinate the project installation plans with the venue teams and ensure quality checks are performed on the delivery process and standards throughout the process.Conduct system testing and commissioning to verify that all components operate as expected and meet performance criteria.Oversee the installation of AV/ELV systems, ensuring they are installed correctly and function as intended.Manage the operational planning and technology allocation design sessions with other functional areas to capture their technology requirements for the event.Coordinate and collaborate with event organizers to understand their technical requirements and ensure all necessary equipment and systems are in place and Act as a point of contact for clients regarding technical requirements and support.Ensure all the ICT/Venue Technology related request by event organizers and end users are fulfilled and ensure smooth handover.Coordinating with various stakeholders in the stadiums for the event planning, readiness, and ICT Venue Technology scope deliveryProvide technical support during events to ensure smooth operation of all technology systems, including troubleshooting and resolving issues in real-time. Ensure all technology systems are operating efficiently.Manage and coordinate with vendors and service providers for event-specific technology needs.Support the event bump-in activities and provide necessary technical support, systems setup, and adjustment to cater to the event's operational requirements, ensuring everything is ready and functioning correctly.Oversee the installation of event overlay ICT systems, including wiring, mounting displays, setting up sound systems, and configuring control systems.Coordinate the overlay system integration with the venue solutions for event operational requirements as necessary.Conduct solutions acceptance tests with the event organizer for sign-off and readiness confirmation before events.Provide on-site technical support during events to handle reported issues.Monitor system performance and adjust as needed to ensure the best possible performance and experience.Document event-specific setups, configurations, issues, and system performance for reporting and future reference.Perform post-event system checks as part of the event bump-out activities.Qualification-12+ years of experience in ICT and AV/ELV system implementation, maintenance, and support preferably in sports venues or large-scale events.Education:Bachelor of Electrical EngineeringOr Bachelor of Computer EngineeringOr other related fieldAnd Professional certifications in project management are preferred.Required Skillset:Experience in ICT Infrastructure, AV/ELV solutions like video conferencing, public address (PA) systems, sound reinforcement, and video display technologies, IPTV, and TV infrastructure Broadcasting, CCTV, Access Control, and turnstiles systems, etc.Proven experience in IT management, preferably in a venue or hospitality environment.Experience with project management methodologies and tools.Strong leadership and communication skills.

Role Purpose-Responsible for designing, implementing, and managing secure, scalable, and highly available cloud and hybrid-cloud architectures across Azure, Google Cloud (GCP), and on-premises HCI platforms (VMware & Nutanix NCM). The role ensures robust cloud governance, automation, security compliance, and alignment with business and technology objectives.Responsibilities-Cloud & Hybrid Architecture DeliveryDesign and implement multi-cloud solutions across Azure and GCP aligned with performance, cost, and scalability requirements.Architect and maintain hybrid-cloud environments integrating on premises data centers with cloud platforms.Design and operate HCI platforms (VMware vSphere, vSAN, NSX-T, and Nutanix NCM/AHV).Lead cloud modernization, migration, and transformation initiatives.Implement and manage Infrastructure as Code (IaC) using Terraform, Bicep, ARM, and GCP Deployment Manager.Develop cloud landing zones, networking architectures, and identity/security integration.Support multi-cloud workload deployment, containerization, and VM-based compute models.Ensure resilient architectures with HA/DR, backup, and failover strategies.Manage daily cloud operations, monitoring, and incident response.Troubleshoot complex hybrid/multi-cloud issues across compute, network, and storage.Review architectural documents, diagrams, and solution designs.Deliver technical design documents, governance frameworks, and presentations.Provide guidance for migrations, including AVS (Azure VMware Solution) and GCVE (Google Cloud VMware Engine)Communication/ DocumentationCollaborate with cross-functional teams to ensure alignment on cloud and hybrid architecture requirements.Create detailed architecture blueprints, cloud standards, and operating procedures.Maintain documentation for cloud deployments, changes, governance, and audit requirements.Participate in design reviews, technical workshops, and knowledge transfer sessionsProblem Solving & OptimizationCollaborate with cross-functional teams to ensure alignment on cloud and hybrid architecture requirements.Create detailed architecture blueprints, cloud standards, and operating procedures.Maintain documentation for cloud deployments, changes, governance, and audit requirements.Participate in design reviews, technical workshops, and knowledge transfer sessions.Qualifications-5 years’ experience in Azure Cloud management3 years’ experience in Google Cloud management3 years’ experience in Cloud Virtualization management and High availability managementBachelor's Degree: A bachelor's degree in engineering (e.g., computer engineering, electrical engineering) or a related field like computer scienceMicrosoft Azure Solutions Architect ExpertGoogle Certified Professional Cloud ArchitectCloud Computing Professional (CCP) from the Cloud Credential Council (CCC)Required Skillset:Deep knowledge of networking: VNET/VPC design, routing, subnetting, VPN, ExpressRoute, Interconnect, load balancers, firewalls.Multi-cloud and hybrid-cloud architecture expertise.In-depth experience with HCI platforms: VMware & Nutanix NCM.Strong proficiency in automation & IaC (Terraform, ARM, Bicep, Deployment Manager).Expertise with cloud security, identity, governance, Zero Trust, and compliance frameworks.Hands-on experience in monitoring tools, observability, and cloud operations (Azure Monitor, GCP Operations Suite, vRealize, Nutanix Prism).Strong documentation, design, and communication skills.

Role Purpose-Systems Architect Lead (Database Services) is responsible for leading the design, implementation, operation, and continuous optimization of enterprise database platforms across on premises and multi cloud environments. The role ensures high availability, scalability, performance, security, and integration of database services while leading senior database engineers and DBAs and acting as the key technical interface with application teams and business stakeholders. Responsibilities-Database Architecture & StrategyDefine and maintain enterprise database architecture standards and roadmaps for on premises, Azure, and GCP environments.Design scalable, secure, and highly available database architectures for mission critical systems.Lead architectural reviews and ensure alignment with enterprise standardsLeadership & Team ManagementLead, mentor, and develop senior database engineers and DBAs.Allocate resources, set technical direction, and ensure adherence to best practices and operational standards.Drive a culture of reliability, automation, documentation, and continuous improvement.Database Project DeliveryLead database related projects end to end, from requirements gathering and design through build, migration, go live, and support.Manage multi cloud and hybrid database migrations and modernization initiatives.Ensure delivery within agreed scope, timelines, and quality standards.Database Platforms & TechnologiesManage and operate SQL and NoSQL platforms across on premises, Azure, and GCP.Oversee native cloud database services including Azure SQL, Azure Managed Instances, Azure Fabric, and Google Cloud databases.Manage complex, high scale, and performance intensive SQL environments.High Availability, DR & IntegrationDesign and operate highly available and disaster resilient database architectures across hybrid and multi cloud environments.Ensure seamless integration between applications, data platforms, and analytics systems.Define and test backup, recovery, replication, and failover strategiesData Warehouse & Data Lake ManagementManage, enhance, and operate enterprise data warehouses and data lakes.Ensure data platforms are highly available, optimized, and aligned with analytics and reporting needs.Drive performance tuning, capacity planning, and cost optimization.Operations, Monitoring & PerformanceEnsure 24x7 reliability, monitoring, and proactive management of all database environments.Define KPIs, SLAs, and operational dashboards for performance, availability, and capacity.Lead root cause analysis and continuous service improvement initiativesSecurity, Risk & ComplianceDefine and enforce database security standards, access controls, encryption, and auditing.Ensure compliance with organizational security, privacy, and regulatory requirements.Lead vulnerability management, patching, and security hardening activities.Stakeholder CommunicationAct as the primary technical interface with application teams, architects, vendors, and business users.Translate business requirements into robust database solutions.Provide clear technical guidance, documentation, presentation and executive level communication when required.Qualifications-• 10+ years of experience in database engineering, architecture, and operations in large scale enterprise environments.Proven experience leading senior engineers and DBAs in complex, mission critical environments.Strong hands on and architectural experience with on premises, hybrid, and multi cloud database platforms (Azure and GCP).Demonstrated experience in leading end to end database projects, including migrations and modernization initiatives.Extensive experience with high availability, disaster recovery, performance tuning, and large scale SQL environments.Strong background in data warehouse and data lake platforms and operations.•Bachelor’s degree in computer science, Information Technology, or a related field.Relevant professional certifications are highly desirable, such as:Microsoft Azure Database / Data / Architect certificationsGoogle Cloud Professional Database Engineer or ArchitectITIL or equivalent service management certificationAdvanced expertise in SQL Server and enterprise grade SQL platforms.Strong experience with Azure SQL, Azure Managed Instance, Azure Fabric, and related Azure data services.Strong experience with Google Cloud database services.Deep knowledge of database security, encryption, auditing, and compliance controls.Proven skills in monitoring, automation, performance tuning, and capacity management.Strong understanding of integration patterns, analytics platforms, and data pipelines.Excellent communication, documentation, and stakeholder engagement skills.

Role Purpose-Overseeing Venue Technology project management, operation management, and maintenance processes, providing analytical insights, and facilitating communication among the section teams and stakeholders. Aiming to monitor and enhance the delivery process and control of project, optimize resource utilization, reduce the systems and services interruption and increase availability, enhancing risks management and reporting within the Venue Technology section. Responsibilities-Projects Monitoring and Reporting:Generate regular reports and update dashboards to provide insights into project progress, issues, risks, resource utilization, and budgetary performance.Work with the project teams to analyse project data to identify risks, dependencies and opportunities, and present findings to stakeholders.Analyze response time and action by the operation and maintenance support team on the system alerts, troubleshoot issues, and implement corrective actions to optimize their performance aiming to minimize downtime and services disruptions.Monitor and inspect the process and actions taken on venue technology systems performance and health check status. Includes preventive maintenance activities, Corrective maintenance, and periodical system performance tests.Resource Management:Collaborate with project managers and operation managers to forecast resource requirements and activities schedule across projects and venues.Optimize resource utilization and recommending adjustments to activities schedules and operational requirements.Monitor the project progress and payment terms to align with the planned cashflow and budget.Stakeholder Communication:Facilitate communication between project teams, stakeholders, and senior management, ensuring alignment on project objectives, timelines, dependencies, and deliverables.Prepare and deliver presentations to communicate project status, risks, and mitigation plans.Act as a focal point/Liaison coordination with external parties for Venue Technology services discussionInterface with third-party vendors and service providers involved in supporting venue technology systems and services and escalate issues as needed to ensure high performance and timely resolutionIn coordination with the service leads monitor vendor performance, analyze their performance to the agreed SLAs, and monitor adherence to contractual obligations.Event Operations Coordination:Provide regular status updates on the event’s technological requirements, resources, timelines, and bump in and bump out activities.Provide regular status updates to all stakeholders, highlighting progress, risks, issues, and next steps.Facilitate communication and coordinate among teams to ensure consistent and clear communication with all stakeholders.Qualification-10+ years of work experience in ITBilingual - Arabic Speaking (Mandatory)Education:Bachelor's degree in Engineering, Information Technology, computer science or related field.Certifications:Project Management Professional (PMP) certification or equivalent preferred.Required Skillset:Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.Strong analytical skills with the ability to interpret complex data and trends.Must be well experienced across project management practices and IT Venue Technology Operations Management for building management or AV/ELV solutions, and venues.

Reponsibilities:IAM Implementation & OperationsDeploy and configure enterprise IAM solutions (SSO, MFA, Federation, Azure Entra ID, SailPoint etc).Implement and manage IAM architectures for GCP (Cloud Identity, IAM, Workforce Identity Federation, Workload Identity Federation, Identity-Aware Proxy).Implement and manage IAM architectures for Azure (Entra ID, Conditional Access, Privileged Identity Management, Entitlement Management, Identity Protection).Contribute technical input to IAM roadmaps and architecture decisions.Support Zero Trust architecture implementations and adaptive authentication deployments.Integrate IAM solutions across on-premises IT and Operational Technology (OT) environments.Conduct regular access reviews to prevent privilege creep.Priveleged Access ManagementImplement and administer PAM solutionsSecure privileged accounts and enforce Just-In-Time (JIT) models for privileged accounts.Configure privileged session management, recording, and monitoring.Conduct periodic privileged account reviews and attestations.Manage break-glass emergency access procedures.Identity Lifeccyle Management:Automate identity lifecycle management including joiner-mover-leaver processes.Implement automated provisioning and de-provisioning workflows across applications and systems.Configure Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) models.Identity Governance & Administration (IGA):Deploy and manage IGA platforms.Configure access certification campaigns and periodic access reviews.Implement Segregation of Duties (SoD) policies and conflict detection.Generate compliance reports and audit trails for regulatory requirementsCloud IAM IntegrationIntegrate IAM solutions across multi-cloud environments (AWS IAM, Azure Entra ID, GCP Cloud Identity).Configure cross-cloud identity federation and single sign-on.Governance & CollaborationGenerate IAM metrics, dashboards, and KPIs for executive reporting.Monitor identity risk scores and implement risk-based access controls.Identify and remediate IAM-related risks and control gaps.Support incident response and investigations related to IAM and PAM.Generate IAM metrics, dashboards, and audit reports for compliance and governance.Ensure IAM policies, standards, and regulatory compliance requirements (ISO 27001, Qatar NIA, QCSF, PDPPL etc ) are consistently enforced.Collaborate with application owners, infrastructure teams, and business units on IAM requirements.Experience-10+ years of hands-on experience in IAM engineering, administration, and PAM implementation.Bilingual (Arabic Speaker) MandatoryHands-on experience implementing and managing enterprise IAM platforms. Deep technical expertise in GCP IAM (Cloud Identity, Workforce/Workload Identity Federation, IAM policies, service accounts, Identity-Aware Proxy). Proven experience with Privileged Access Management (PAM) solutions and securing privileged accounts. Experience with Identity Governance and Administration (IGA) platforms and access certification. Strong background in Active Directory architecture, administration, and security hardening.Experience integrating IAM with enterprise applications, SaaS platforms, and APIs.Education:Bachelor’s degree in computer science, Information Security, or related field.Certifications:CISSP, CCSP, Azure Security Engineer, GCP Professional Cloud Security Engineer, CyberArk Certified Trustee/Defender, SailPoint Certified IdentityNow / IdentityIQ ProfessionalCloud security certifications (GCP, Azure, or AWS Security Specialty) - preferred.Required Skillsets:Hands-on experience with leading enterprise IAM and IGA platforms.Experience in Managing PAM Solution.Deep technical expertise in Azure IAM (Entra ID, Conditional Access, PIM, MFA, Entitlement Management).Experience in Configuring and Managing Cloud IDP for hybrid cloud platforms.Experience in securely managing the service account life cycle.Experience in Implementing Role-Based Access Control (RBAC) frameworks and designing custom IAM roles and permission sets.