Jobs in Finance, Investment & Asset Management companies, Qatar

Profit Financial Drive, monitor, and review sales performance and recommend action plans to deliver sales budget at the store level. Conduct monthly meetings focusing on category sales performance with selling personnel to update performance and recommend improvements. Implement strategies and ensure 100% execution of all programs to achieve sales targets of exclusive products and submit feedback on promotion effectiveness. Manage and control store-approved operational expenses (OPEX) such as utilities, wrap supply, and staff costs. Recommend and initiate plans to optimize store controllable expenses. Achieve shrinkage budget below tolerance level through day-to-day monitoring of Retail Operating Standard Compliance. Commercial Check and review the implementation of display and timely replenishment of stocks. Manage availability and timely replenishment of stocks. Ensure consistent, accurate, and timely inventory adjustments (e.g., GAP, Cycle Counts, Negative Quantity on Hand, False Positive). Comply consistently with the Brand of Service Standards when dealing with customers. Ensure customer shopping experience exceeds expectations. Handle and report product queries and complaints, offering advice professionally aligned with the Brand of Service Standards procedure. Drive loyalty member programs and initiatives to achieve target transaction participation. Drive selling techniques to achieve target conversion/transaction rate. Cascade ongoing promotions, activities, memos, and bulletins following the standard power talk guidelines regularly. Check and validate the proper implementation and execution of promotional and store activities (e.g., promo callouts, hero displays, and price changes). Process Ensure policies, brand standards, grooming guidelines, and internal control procedures are communicated and implemented as per SOP. Demonstrate strong analytical skills and understanding of the system and reporting. Monitor store controllable expenses, supervise loss, asset protection, and risk management, and be accountable for inventory management. Liaise with mall management and handle store documentation as appropriate (daily reports, banking, refunds, exchanges, etc.). Perform cashiering duties. People Management Plan and monitor Personal Development Plans and in-role development interventions. Identify, implement, and monitor team learning interventions. Review and discuss performance appraisals and personal plans of direct reports. Implement action plans for employee engagement. Conduct performance review completion and discussion. Required Skills To Be Successful: Strong leadership and team management abilities. Excellent customer service orientation and empathy. Proactive initiative-taking with good team spirit. Strong analytical skills and retail systems understanding.

Posted 2 months ago

The Workshop Supervisor plays a crucial role in leading a team of productive associates within the workshop to achieve business targets. The primary focus is to control and guide repair and maintenance activities, ensuring maximum productivity and technical efficiency. The role requires balancing the achievement of service revenue targets and maintaining high customer satisfaction through quality workmanship delivered on time. The supervisor will utilize strong people management and technical skills to handle both customer interactions and internal team dynamics, while ensuring compliance with dealership standards. A key element is ensuring the safety and effective utilization of equipment, alongside continuous development and motivation of technicians.What You Will Do:Work Bays UtilisationWorkshop capacity planning and loadingOptimising productivity, efficiency and workshop outputReviewing for continuous improvementControlling productive time and allocationAdministering technicians' time booking and updating in the incentive systemControlling and planning carry-over jobs and work in progressEnsuring safety and security of associates on the floorDealership StandardsImplementing dealer standards on the workshop floorEnsuring 'Fix it Right First Time' and conducting quality inspectionEffective utilization and maintenance of tools and equipment in the workshopCustomer SatisfactionEnsuring a quality job at a competitive price and timely delivery of vehiclesInforming service advisors of additional repair jobs to ensure necessary repairsTraining & DevelopmentMotivating associates by providing encouragement and guidanceNominating associates for required training coursesConducting quality performance development reviews with techniciansEffective daily and weekly meetings with the technicians teamInducting new technicians with standard service and repair processesField Technical ReportsAssisting technical support manager with quality inspection check sheetsManaging product concerns and following the escalation processMaintaining service bulletins and workshop manualsEmployee EngagementContinuously improving the work environment to motivate technicians

Posted 2 months ago

Sales and Customer EngagementRecommend appropriate products and provide information highlighting the Features, Advantages, and Benefits to the customers.Assist customers in locating, selecting, and purchasing desired products based on preferred brand, variant, and color.Utilize selling techniques such as suggestive selling, upselling, and cross-selling to increase Average Transaction Value (ATV).Attend to all customer queries and needs with a courteous and friendly approach.Resolve customer complaints guided by set customer service standards and within scope of control.Merchandising and Store ManagementEnsure products on display are replenished as needed with complete shelf tag price, and price tags.Maintain cleanliness and orderliness of the assigned area.Monitor and update reports on product shelf life, availability, and stock levels.Timely display all products following set planograms and guidelines for a specified duration.Prepare and set up store promotions using marketing collaterals to effectively communicate store promotions.Compliance and ReportingEnsure proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferage.Weekly monitor price changes and update price tags as needed.Strictly comply with set company policies and procedures, especially regarding attendance, punctuality, and grooming standards.Monitor financial dimensions such as P&L, UPT, ATV, SOP, SPSQFT, Audit, Compliance, and Shrinkage.Participate and implement agreed EES action plans.Required Skills To Be Successful:Good knowledge of the fashion/beauty industry and trends.Effective retail operational skills, including stock management and visual merchandising.Strong computer skills for system operations and reporting.Empathy and customer service orientation with a focus on results.

Posted 2 months ago

Posted 2 months ago

Work with store teams to ensure product layout inspires the customer journey and influences sales. Ensure store product displays are in touch with current trends, whilst being in line with M&S principles and making the most of the environment to promote the best commercial gain.What you will do: -Description of Accountability:DELIVER THE EXECUTION AND MAINTENANCE OF VISUAL STANDARDS ACROSS THE CUSTOMER JOURNEYWorks with Commercial Team on delivering excellent standards across all areas of Visual MerchandisingManages the delivery of excellent styling standards across the store by ensuring all visual basic principles and styling principles are achieved.Works with the Commercial Team to ensure the store is ready to open and corporate standards are managed across the day.Understands and utilises the visual equipment catalogue and International Visual ManualLEAD THE SALES PLAN THROUGH THE EXECUTION OF THE M&S BRAND AND IDENTIFYING OPPORTUNITIES AND RISKSRegularly reviews and analyses sales figures to identify opportunities to develop and drive sales performance across the store.Demonstrates an ability to maximise the sales opportunity through an understanding the key elements of the customer journey e.g., focal points and sightlines.Ensures the delivery of the visual proposition that supports the activity calendar including deals and offers and seasonal launches.Works with the store management team in identifying opportunities to drive sales through all aspects of Visual Merchandising (VM) e.g., space management, sequential links, product handling, styling, and marketing.Delivers the M&S visual principles consistently to maximize footfall by gaining customer loyalty to the brand.Has a strong awareness of key competitor trends and activity and is able to complete a comprehensive comparative shopIs confident and knowledgeable regarding the seasonal trends for M&S and how they should be interpreted on the sales floor. Ensures all teams are engaged on the principles through workshops and team briefings to enable staff to pick key outfits and sell to customers.FINANCEHelps Head of Visual Merchandising to cost save on budgets below target.Challenge store orders on the cost of props and windowsHelps regular review of suppliers and cost pricing.Establish ways of working with suppliers for timely and cost-effective, consistent delivery of materials, and tickets through SLAs.Ensure SOPs are in place to deal with visual merchandising material utilized and scrapped at stores.LEAD A COMMITTED TEAM WHO FEEL FULLY ENGAGED, SUPPORTED AND RECOGNISED FOR THEIR CONTRIBUTIONCommunicates effectively and engages team through different communication vehicles e.g., team briefs, management meetings, and conference calls.Takes time to ensure your team understands their accountabilities and how they contribute to the store’s performance.Provide regular feedback to your direct reports and recognize individuals who perform well in their roles.Build a strong working relationship with the Employee Involvement Group across the storeDRIVE INDIVIDUAL PERFORMANCEAgrees stretching targets for their team and takes appropriate action to deal with poor performance in a timely manner.Identifies and develops talent through effective store and regional succession planning.Sets clear direction and coaches existing visual teams and new starters to achieve the required visual standards.Supports the Head of VM in coaching the existing commercial teams and new starters to achieve the required visual merchandising standards.Implements company HR policies fairly and consistently across the store to drive improvements e.g., conducting investigations, appeals, grievances.Takes ownership for own development.Identify training needs in store and supports the visual L&D plan.

Posted a year ago

To Assist the line manager in the effective running of the store by taking responsibility for overseeing the staff to ensure the all tasks are completed effectively and efficiently, to train and develop staff and substitute for the line manager in store operational duties when required. To maintain a high standard of customer service and lead by exampleWhat you will do: -Description of Accountability:Provide high levels of customer serviceStore Operations – Assist the store manager with day to day operationsAbility to handle the store, in the absence of the line manager, take responsibility for opening and closing the store and following procedures for such. Ability to manage big team. Take responsibility for ticketing and pricing following company policy which requires full ticketing for each item. Knowledge of commerciality and understanding all KPIsPOS Operation – to be able to train new employees of the Point of SaleExcellent Product KnowledgeTo be aware about the products being sold in the store, to training new employees, to ensure increased revenue through add on sales and by correctly identifying the products required by the customer to complete projects.Receiving deliveriesAbility to follow procedure, to supervise the process, ensure accurate processes are in place. Detailed follow up when investigating discrepanciesIn store Administration procedures relating to cash handlingFull knowledge of the process, adherence to policies, high level of accuracy when dealing with cash and banking activitiesTo actively participate in other events to drive sales and improve the operations of the business (inc  : Store Stock take, new store openings, promotional activities etc)

Posted a year ago

Job Title: Operations In-Charge/ Projects In-ChargeLocation: Al Mansoura. Doha-QatarCompany: Frontline for ServicesJob Type: Permanent-Full-TimeJob Summary:We are seeking a skilled and experienced Operations Manager to oversee and coordinate the operational activities of our various projects across multiple locations. The ideal candidate will ensure that all projects are executed efficiently, materials are delivered on time, and any issues are promptly addressed. The Operations Manager will serve as the primary point of contact for clients and stakeholders, ensuring that their needs are met and their expectations exceeded.Key Responsibilities:Project Coordination: Oversee the planning, execution, and completion of projects, ensuring they are on track, within scope, and within budget.Resource Management: Coordinate with suppliers to ensure timely delivery of materials and allocate resources efficiently across projects.Client Communication: Maintain open and effective communication with clients, addressing any concerns and providing updates on project progress.Scheduling and Planning: Develop and implement project plans and schedules, ensuring all tasks are completed on time.Team Leadership: Lead and manage project teams, providing guidance, support, and motivation to ensure high performance.Problem-Solving: Identify and resolve any issues or discrepancies that arise during project execution.Financial Oversight: Monitor project budgets and manage financial resources, ensuring cost-effective operations.Compliance: Ensure all projects comply with industry standards, regulations, and company policies.Qualifications:Bachelor's degree in Civil Engineering with a Master’s in Business ManagementProven experience in project management, preferably in construction or a similar industry.Strong organizational and multitasking abilities.Excellent communication skills, both verbal and written.Proficiency in project management software (e.g., Microsoft Project, Primavera).Strong problem-solving and decision-making skills.Ability to manage budgets and resources efficiently.Soft Skills:Attention to detail and a proactive approach.Ability to work well under pressure and meet deadlines.Strong leadership and team management skills.Client-focused with strong customer service skills.

Posted a year ago