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Aquachem Industries - Sole Proprietorship L.L.C.
Sales Engineer - After Markets
Develop sales for aftermarket products and services (Spares, consumables, repairs, refurbishment jobs, operation and maintenance contracts). Retain existing clients and develop new customers. Based in - Dubai Specific Duties/responsibilitiesSales Maintain regular communication and strengthen relationships with existing clients Research and identify potential clients for spares, consumables and aftermarket services (Repairs and refurbishment jobs, Annual maintenance contracts and Operation and Maintenance contracts) Work with the Sales Manager and Marketing Manager to execute campaigns and promote the salesGenerate opportunities and enquiries leading to an increasing pipeline. Achieve agreed sales and profit targets. Provide weekly reports on potential sales, market information, clients and leads.Promptly and professionally respond to all enquiries / service requests and complaints. Close sales with clients, in line with approved margin and pricing policy. Liaise with the Projects, Production & Service Manager to ensure delivery commitments related to materials and services are correct and in line with the requirements of the customers. Collect feedback from clients on customer satisfaction levels and take appropriate action. Analyse trends, performance and drive improvements and growth in this segmentAfter Sales Services Follow up with all clients to ensure client satisfaction on products and service quality and prompt payment of accounts receivables.Prepare maintenance reports and submit to the clients periodically as required.Obtain and analyze client feedback and promptly act upon any dissatisfaction to initiate preventive action to resolve the complaint.GeneralStrive to achieve quality & business objectives.Work within the IMS system.Complete all required documentation as per ISO proceduresAny other duties as may be agreed from time to time with Sales ManagerSupervisory Responsibility & CommunicationsWorks in close coordination with service engineers and technicians to deliver excellent customer service. Supervision Reports to the Sales Manager – After marketsEnvironmentWorks in a variety of environments from environmentally controlled offices to client offices and sites. There will be frequent local travel.Skills & ExperiencePersonal CharacteristicsHighest level of personal integrity and standing.Highly self motivated with a positive work ethic.Specific SkillsTarget driven, highly motivated, positive attitude and with excellent presentation & communication skills.Very organised and highly numerate.Excellent spoken and written English language skills.Team Player.Natural sales abilities and good sales techniques.Ideally with strong networking experience in the Marine and Oil & Gas industries.Other Considerations (if any)This position works as part of a sales team, and therefore both individual drive and collective awareness is essential for the success of the job holder.
Posted 7 hours ago
Any time
Experience level
On-site/remote
Job type
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