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Dextra Middle East FZE
AFS Service Engineer
AFS ENGINEER DUTIESIncrease profit of AFS department (Promote Service package, No FOC Spare part, Consumable selling, Consultant, Trip preparation)Provide Monthly report activities , Technical Reports, Equipment Audit Reports , Thread production report all machines of responsible countries to AFS Manager –APAC.Provide Monthly E-ticket quantity of activity with responsible county (MTBF-MTRR-MTN COST)Identify recurrent equipment problems and transfer data to person in charge AFS Level 4 or design Dept.Provide Preventive Maintenance Schedule and actual for all Bartec Equipment to responsible countriesInstallation and commissioning of all Dextra equipment-Responsible countryPerform a full audit of equipment condition on arrival at site.Provide recommendations on the location, positioning of the equipment, working racks, services etc.Installation & commissioning of the equipment supplied from our workshops in Thailand and Oversea,Providing operational training onsite, operation training certificate, all documents relate to commissioning & obtain copies of signed documents to AFS SharePoint (Follow AFS CPM04)Provide the list of recommendations on PM, spare parts & consumables stocks to customerProvide Monthly E-training to customer which responsible by countryPerform E-commissioning where we have consultant or customer who already haveTroubleshooting/Preventive Maintenance/ Servicing Missions Audit customerTrouble Shooting- once E-ticket created. Perform communicate with customer and provide remote trouble shooting to customer. Once completed provide the list of recommendation spare partProvide Technical Service report to customer on problem, cause, repair, and any recommendations on elimination of the problemProvide machine audit and operation audit (Customer audit form) to customer and purpose service packagePreventive Maintenance Perform preventive maintenance L3 100% Of Dextra machinesPreventive Maintenance Follow up (Corrective Maintenance). Follow up purchasing item and logistics issue to customer and ensure part fitting properlyCorrective Maintenance: Maintain Machine that own by Dextra as Dextra Standard. (Audit report combine with. Control & Identify reason Free of Charge spare part to rental machine.Servicing Mission and Audit customersProvide technical Analysis and Customer Audit where necessary tripsEnsure that nuclear safety always takes precedence over any other considerationAdopt and encourage a questioning attitude.Communicate transparently to your management any issue you may have experienced, including any human, technical or organizational issue.Use and apply the documents validated in our quality system.Understand the root cause of potential issues encountered and use those experiences positively so that our company learn lessons from it;Challenge unsafe acts, behaviors, and conditions.Always solve the problems by the identification and elimination of the root cause rather than blaming individualsCollaboration and support world wideTravel where management requestedSupport remote AFS.Complete additional tasks as directed by management.
Posted 20 days ago
Sales Manager Middle East
Responsible for Central to Eastern Saudi region.Identify projects offering sales potential and update the project list on a monthly basis.Conduct sales presentations to consultants and contractors involved in those projects, collect information about our client needs, propose technical solutions and recommendations using Dextra products and highlight the benefits to our clients in the aim to get our products specified and/or selected.Prepare sales quotations in line with the company pricing policy and the environment of the project; propose your recommendations to the Line Manager for final approval.Organize follow-up visits and report weekly in writing about your sales activities, the status of the pending projects and your achievements.Join internal sales meeting with your colleagues and the Line Manager to validate your sales strategy, refine tactics, exchange information and plan for the next actions.Participate in technical seminars and exhibitions to promote Dextra products and services to the industry.Update the sales forecast on a monthly basis to ensure that inventories and capacities are adequate; review the same with the Line Manager.Report all relevant market information collected during your sales meetings concerning competition, projects and prices. Participate to the determination of sales objectives and budgets, ensure that sales targets are met or exceeded in your responsible area.Establish friendly and professional relationships with our clients ensure always a prompt and reliable service in your area of responsibility, contribute to the promotion of our company’s reputation and quality in the industry. Key Competencies:Functional CompetenciesSales Experience in building materialsCustomer service Negotiating skillData Analysis Problem solvingGeneral CompetenciesTeamworkBuilding Collaborative RelationshipsInformation gatheringPlanning and OrganizingTime management
Posted 2 months ago
Posted 6 months ago
Sales Manager (East and Central KSA)
Identify projects offering sales potential and update the project list on a monthly basis.Conduct sales presentations to consultants and contractors involved in those projects, collect information about our client needs, propose technical solutions and recommendations using Dextra products and highlight the benefits to our clients in the aim to get our products specified and/or selected.Prepare sales quotations in line with the company pricing policy and the environment of the project; propose your recommendations to the Line Manager for final approval.Organize follow-up visits and report weekly in writing about your sales activities, the status of the pending projects and your achievements.Join internal sales meeting with your colleagues and the Line Manager to validate your sales strategy, refine tactics, exchange information and plan for the next actions.Participate in technical seminars and exhibitions to promote Dextra products and services to the industry.Update the sales forecast on a monthly basis to ensure that inventories and capacities are adequate; review the same with the Line Manager.Report all relevant market information collected during your sales meetings concerning competition, projects and prices. Participate to the determination of sales objectives and budgets, ensure that sales targets are met or exceeded in your responsible area.Establish friendly and professional relationships with our clients ensure always a prompt and reliable service in your area of responsibility, contribute to the promotion of our company’s reputation and quality in the industry. Key Competencies:Functional CompetenciesSales Experience in building materialsCustomer service Negotiating skillData Analysis Problem solvingGeneral CompetenciesTeamworkBuilding Collaborative RelationshipsInformation gatheringPlanning and OrganizingTime management
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