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Commis III
Job DescriptionWe are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Commis III you are responsible for the daily mis-en-place and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:Support the Demi Chef de Partie or Commis I in the daily operation and workWork according to the instructions of SuperiorsKeep work area at all times in hygienic conditions according to the rules set by the hotelControl food stock and food cost in his sectionPrepare the daily mis-en-place and food production in different sections of the main kitchen or satellitesFollow the instructions and recommendations from the immediate Superiors to complete the daily tasksEnsure the highest standards and consistent quality in the daily preparationCoordinate and participate with other sections of requirements, cleanliness, wastage and cost control
Posted 7 months ago
Guest Service Agent
Job DescriptionWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:Offer consistently professional, friendly, warm and engaging serviceGive a warm welcome and check in guests taking into account the established SOPsCheck out of departing guest in accordance with the established standardsSell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issuesResponsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policyCorporate with colleagues from all departments, in particular Housekeeping, Finance and ReservationEnsure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contactMaintain the privacy of all guests by ensuring that no details of the guests are disclosedDemonstrate a complete understanding of the hotel s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings
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