Lead cross-functional teams in the design and implementation of innovative solutions that drive business transformation.Analyze complex data sets to extract actionable insights, ensuring data integrity and accuracy throughout the process.Collaborate with clients to understand their business challenges and develop tailored strategies that align with their objectives.Stay abreast of industry trends and emerging technologies to continuously improve service offerings and client satisfaction.Facilitate workshops and training sessions to enhance team capabilities and promote a culture of knowledge sharing.Manage project timelines and budgets effectively while mitigating risks and addressing challenges proactively.Utilize advanced analytics tools to drive decision-making processes and optimize operational efficiency.Develop and maintain relationships with stakeholders, ensuring clear communication and alignment on project goals.Create comprehensive documentation and reports to communicate project progress and outcomes to senior leadership.Act as a mentor to junior team members, fostering their professional growth and encouraging innovative thinking.

Configure and customize T24 applications to meet specific business needs, ensuring alignment with banking processes and regulatory requirements.Collaborate with cross-functional teams, including business analysts and project managers, to gather requirements and design effective solutions.Conduct thorough testing and quality assurance on T24 modules to identify and resolve any defects, ensuring seamless integration and functionality.Provide ongoing support and troubleshooting for T24 users, ensuring optimal system performance and user satisfaction.Develop and maintain comprehensive documentation for T24 configurations, processes, and user guides to facilitate knowledge transfer.Implement upgrades and patches to T24 systems, ensuring minimal disruption to business operations while enhancing system capabilities.Train and mentor junior staff on T24 functionalities and best practices, fostering a culture of continuous learning and development.Monitor system performance and generate reports to identify areas for improvement, contributing to the overall efficiency of banking operations.Engage with vendors and third-party service providers to manage interfaces and integrations, ensuring compatibility and performance standards are met.Stay updated with T24 enhancements and industry trends to provide insights and recommendations for future system improvements.