Provide excellent customer service by responding to inquiries and resolving customer issues in a timely and professional manner.Maintain a high level of product knowledge to effectively answer customer questions and provide accurate information.Assist customers with product selection and make recommendations based on their needs and preferences.Process customer orders, returns, and exchanges accurately and efficiently.Stay up to date on company policies and procedures to ensure compliance and provide accurate information to customers.Meet or exceed set performance goals and metrics to ensure customer satisfaction and contribute to the success of the customer service team.

Maintain accurate financial records and ensure compliance with accounting standards and regulationsPrepare financial statements, reports, and budgetsAnalyze financial data and provide recommendations for improving financial performanceManage accounts payable and receivable, including processing invoices and paymentsReconcile bank statements and other financial documentsEnsure timely and accurate tax filingsAssist with audits and financial reviewsStay up-to-date on industry developments and changes to accounting standardsCollaborate with other departments to ensure smooth financial operationsProvide financial advice and guidance to managementPrepare and analyze financial statements to ensure accuracy and compliance with regulatory standards, providing insights that drive strategic decision-making.Manage and reconcile accounts payable and receivable, ensuring timely processing and accurate record-keeping to maintain healthy cash flow.Conduct thorough audits of financial records, identifying discrepancies and implementing corrective measures to enhance financial integrity.Oversee the preparation of tax returns and ensure compliance with tax regulations, minimizing liabilities while maximizing available deductions.Develop and maintain budgets, forecasts, and financial models to support organizational planning and operational efficiency.

Manage daily office operations, including organizing schedules, coordinating meetings, and ensuring the office runs smoothly.Serve as the first point of contact for visitors and clients, providing exceptional customer service and a welcoming environment.Maintain and update filing systems, both electronic and paper, ensuring that documents are easily accessible and well-organized.Assist in preparing reports, presentations, and correspondence, ensuring clarity and professionalism in all communications.Handle incoming calls and emails with professionalism, directing inquiries to the appropriate team members when necessary.Support the bookkeeping process by managing invoices, receipts, and basic accounting tasks, ensuring financial accuracy.Coordinate office supplies and inventory management, ensuring that necessary materials are available without excess stock.Assist with travel arrangements and itinerary planning for staff, ensuring cost-effectiveness and efficiency.