We are seeking an experienced Sales & Admin Assistant to join our team. This multi-functional role combines administrative tasks, sales support, logistics, shipping, and customer service. We are looking for a highly organized individual who can handle a fast-paced environment while providing exceptional service to both customers and vendors. If you're proficient in Microsoft Excel, experienced in quotations, POs, invoices, and have logistics and courier experience, we’d love to meet you!
Respond to calls and emails, assisting customers and vendors with inquiries and providing exceptional service.
Create quotations, purchase orders (POs), and invoices for clients and suppliers, ensuring accuracy and timely processing.
Provide sales support, including managing client databases, preparing proposals, and assisting in lead generation.
Tele sales: Conduct calls to potential customers, promote products, and generate sales leads.
Schedule meetings for the sales and management teams, coordinating calendars and ensuring efficient time management.
Manage daily and weekly reports, providing accurate data to support sales and operations.
Product hunting: Research and source new products and suppliers to meet business and client needs.
Use Microsoft Excel to organize, analyze, and report data to help improve sales performance and operational efficiency.
Provide customer service via email, phone, and chat, ensuring customer satisfaction through timely resolutions and inquiries.
Logistics and shipping: Coordinate with logistics and courier services to ensure timely delivery of goods, manage shipping schedules, and track shipments.
Social media selling: Manage and enhance sales through social media platforms (LinkedIn, Facebook, Instagram, etc.), creating content, interacting with potential customers, and promoting products/services.
Online marketing: Assist with digital marketing strategies, including email marketing, SEO, and content creation, to boost online visibility and drive traffic.
Manage and support online marketplace listings (e.g., Amazon, eBay, or similar platforms), ensuring products are accurately represented and promotions are effectively executed.
Follow up on pending tasks, ensuring that projects are on track and deadlines are met.
Assist the office team with administrative duties to keep the office running smoothly.
Maintain an organized filing system for easy access to documentation and reports.