Job Description:

As an Administration Manager at COSMO Di, you will play a crucial role in ensuring the smooth operation of our Clinic. You will be responsible for managing day-to-day administrative/manager tasks, supporting the clinic’s management team, and providing excellent service to our clients and staff.

Key Responsibilities:

1. Administrative Management:

○ Oversee the daily operations of the Clinic.

○ Maintain and update patient records and clinic databases.

○ Manage appointment scheduling and ensure optimal use of resources.

○ Handle correspondence, phone calls and emails efficiently.

2. Customer Service:

○ Greet and assist clients with inquiries and appointments.

○ Ensure a welcoming and professional atmosphere in the Clinic.

○ Address and resolve any client complaints or issues promptly.

3. Financial Administration:

○ Manage billing, invoicing and payment processing.

○ Track expenses and assist in budget management.

○ Prepare financial reports for management review.

4. Human Resources Support:

○ Assist in recruitment, onboarding and training of new staff.

○ Coordinate staff schedules and manage leave requests.

5. Facility Management:

○ Ensure the clinic’s facilities are well-maintained and fully operational.

○ Liaise with vendors and service providers for clinic supplies and maintenance.

○ Implement and uphold health and safety regulations.