Administrative Support:

Front Desk, Communication & Customer Interaction –

• Manage front desk responsibilities, such greeting visitors, directing them to the appropriate personnel
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail & ensure effective communication within the organization.
• Interact with clients, vendors, and visitors, representing the organization and ensuring a positive impression

Government Liaison –

• Work as the Primary point of contact between the company and the government authorities
• Handling Government Portals
• Liaise with DIFC / DEWA / Dubai Courts / DIFC Courts / Ejari / Freezone authorities / Banks / Economic Departments, Municipality (but not limited to) to maintain required compliances & Documentation.
• Ensure the timely processing / renewal of permits, Licenses, Certifications, Collect and submission of government applications.
• Build and maintain a strong relationship / rapport with all related authorities/ agencies and be prepared to successfully handle / mitigate risks to the company.
• Renewal / new applications of lease agreements, tenancy contracts (but not limited to) by coordination with related parties.
• Maintain organized records and databases, ensuring all documentation is up-to-date and accessible.
• Manage, Maintain the compliance & Update company DIFC portal in timely manner & consistently meet standards and requirements

Scheduling and Coordination & Travel Arrangements –

• Coordinate and schedule appointments and meetings for executives or team members, ensuring all necessary materials are prepared in advance.
• Arrange travel accommodations for management, including booking flights, hotels, and transportation

Office Management & Assisting in HR Functions –

• Support human resources tasks, such as organizing employee records and scheduling interviews.
• Assist in maintaining office supplies and equipment, ensuring that everything operates smoothly.
• Maintain accurate and up-to-date records of all internal-external communications, permits, Licenses, Certifications, and other documentation related to Public Relation activities.
• Manage the budget allocated for Back Office & Compliance / Public Relation / Government-related activities and ensure cost-effective compliance maintenance.
• Maintain the Petty-Cash float of the office and responsible for submitting and reconciling expenses report monthly basis with supporting documents.

Handling Invoices and Billing –

• Manage, process & review regular invoices, ensuring accurate billing and timely payments to all service providers / government authorities and maintain the records.

Assisting with Projects –

• Support various projects by providing administrative assistance and coordination as needed.

Maintaining Confidentiality –

• Handle sensitive information with discretion, maintaining confidentiality as required.

Visa & Immigration Services:

• Liaise with respective typing offices / agencies and manage all aspects of Visa and Immigration Services ensure the compliance with UAE laws & regulations.
• Adhere to the DIFC / Mainland visa and work-permit compliances.