•Coordinate operations tasks, including scheduling AMC visits, requesting gate passes, and managing chemical and consumable requests in Odoo.Assist sales team with regular customer follow up, cold calling, etc.

• Follow up and correspond with clients as needed to ensure timely and effective communication.

• File AMC supporting documents and submit them to the accounts department for monthly invoicing.

• Monitor upcoming AMC contract deadlines and notify the proposal team to issue new contracts promptly.

• Respond to client service calls, assign operations team for site visits, and ensure timely issuance of GWT offers to clients. Follow up on related activities.

• Manage staff allocation and fleet management to ensure efficient operations.

• Maintain retrofit-related documentation, including Method of Statement, Risk Assessment, Work Schedule, Work Completion Certificate, Warranty Certificate, O&M Manual, and Packing List.

• Prepare comprehensive site visit reports based on details provided by technicians or site engineers.

• Track pending offers and submitted offers, ensuring timely follow-up and communication.

• Cross-check OT sheets and obtain necessary approvals from line managers

Initiate petty cash requests for operations and service works, ensuring appropriate documentation and approval.

• Review petty cash statements of service team and submit them to the accounts department.

Job location:Sharjah