• Oversee the maintenance operations of audio-visual systems, security systems, and other low-voltage electronic systems. This role requires strong technical proficiency, leadership capabilities, and a commitment to ensuring the reliability and performance of AV/ELV systems within our organization.
• Lead and supervise a team of maintenance technicians and engineers.
• Schedule and assign maintenance tasks, ensuring adherence to maintenance schedules and priorities.
• Provide guidance, training, and mentorship to team members to enhance their technical skills and performance.
• Oversee the maintenance, troubleshooting, and repair of AV/ELV systems, including audio-visual equipment, security systems, networking components, and control systems.
• Conduct regular inspections and preventive maintenance to identify and resolve potential issues before they escalate.
• Diagnose complex technical problems and implement effective solutions to minimize system downtime.
• Ensure compliance with industry standards, codes, and safety regulations in all maintenance activities.
• Conduct quality assurance checks and maintain accurate records of maintenance activities, repairs, and system configurations.
• Generate comprehensive reports on system performance, maintenance activities, and recommendations for improvements.
• Collaborate with project managers, engineers, and stakeholders to plan and coordinate AV/ELV system installations, upgrades, and renovations.
• Manage project timelines, budgets, and resources effectively to ensure successful project delivery.
• Coordinate with external vendors and contractors as needed to support project objectives.
• Interface with clients, building managers, and other stakeholders to address maintenance requests and resolve technical issues promptly and professionally.
• Maintain positive relationships with customers through exceptional service delivery and proactive communication.
Provide regular updates on project status, maintenance activities, and system performance to stakeholders.