Roles & Responsibilities
- Strategy Formulation & Execution:
• Support the implementation of Strategy Management & the Balanced Scorecard throughout the Group.
• Establish key relationships with business lines and develop their strategy management processes.
• Assist departments in the development of strategy maps, objectives, KPIs, targets, and initiatives.
- Strategy Mapping & Optimization:
• Analyze the effectiveness of the BSC process and provide recommendations for improvement.
• Support the optimization of Strategy Management & Balanced Scorecard.
• Conduct research on industry measurement standards, benchmarking, and best practices.
- Stakeholder Engagement & Training:
• Support awareness training of BSC and the Group's Strategy through communication, trainings, briefings, etc.
• Establish and manage comprehensive KPIs that provide an effective view of performance throughout the organization.
• Monitor the KPIs to ensure their relevance and usefulness.
- Performance Analysis & Reporting:
• Support the performance reporting and the preparation and facilitation of regular BSC performance reviews.
• Provide insight for quarterly BSC performance reviews, support the review process, and the review follow-up actions.
• Present the Dashboard to management and work on addressing gaps to ensure target scores are met.
- Risk Management & Integration:
• Implement and optimize risk management processes integrated with strategy management throughout the organization.
• Support the integration of process and quality methods with BSC.
- Initiative Management:
• Support the initiative management and prioritization processes.
• Support the execution and project/program management of the full strategy initiative portfolio.