Job Purpose:

The Learning and Development Specialist co-ordinates learning needs analyses; schedules, plans, and activates competency-based Learning programmes for employees at all levels.

• Post-qualification relevant experience in Learning and Development as a Learning Activator, Project or Programme Coordinator.

• Working knowledge of SAP SuccessFactors LMS.

• Proficient in Microsoft Office Suite- Excel (Advanced) and PowerPoint (Advanced).

• Proficient in MS Projects or similar Planning, Scheduling and Reporting tool(s) and/or software package(s).

Key Responsibilities:

• Plans, co-ordinates and documents Needs Analyses processes and activities.

• Provides first-level guidance to employees and line managers on learning solutions to address competency development requirements.

• Co-ordinates with external partners and service providers to fulfil company-wide and department-specific training plans.

• Collaborates with internal team, other departments, and external partners to provide a schedule of programs that address the Company’s main competency development needs.

• Plans, schedules, co-ordinates and activates Learning Programmes and Projects using SAP SuccessFactors LMS.

• Compiles and distributes learning materials and comms.

• Administers, collects, and analyses post-programme feedback from participants and/or line managers of participants and/or vendors and facilitators.

Conducts After-Action reviews for the purpose of continuous learning, delivery, improvement and enhancement

Other attributes:

• Demonstrates proficient levels of self-awareness (EQ), social and cultural intelligence.

• Experience working with multiple demanding stakeholders.

• Strong verbal and written communication skills, with an ability to adapt communication styles to different audiences, keep internal and external stakeholders informed and manage expectations.

• Deadline-driven, with strong organization and time management skills.

• Structured, logical, and methodical.

• Numerical accuracy and keen attention to detail

• Ability to apply appropriate discretion and judgement when handling sensitive or confidential information.