Job Type
Full-time
Work Type
On-Site
Location
Sharjah, UAE
Experience
1 - 5 years
- Answer inbound calls and respond to customer inquiries promptly and professionally.
- Handle high volumes of calls efficiently while maintaining quality service.
- Provide accurate information regarding products, services, policies, and promotions.
- Identify and resolve customer issues, complaints, and escalations in a timely manner.
- Follow up on customer inquiries and ensure timely resolution.
- Follow company policies, guidelines, and call center scripts to ensure consistency.