As a Thai-Speaking Call Center Agent, you will play a crucial role in providing outstanding service to our Thai-speaking customers. Your primary responsibilities will include handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries and provide accurate information.
• Handle both inbound and outbound calls with professionalism and courtesy.
• Resolve customer issues efficiently and escalate complex cases as needed.
• Maintain up-to-date knowledge of products, services, and company policies.
• Document and track interactions and transactions using our CRM system.
• Achieve performance metrics and contribute to team goals.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive training and ongoing professional development.
• Health and wellness benefits.
• Friendly and supportive work environment.
• Opportunities for career advancement within the company.