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Car Rental Agent

Qatari Investors Group

Job Type

Full-time

Work Type

On-Site

Location

Doha, Qatar

Experience

1 - 6 years
  • Deal with customer inquiries about the availability and cost of vehicles.
  • Open and close Rental Agreements and manage related documentation.
  • Show customers the vehicle along with the checklist and handle related queries if any.
  • Bill customers for personal rentals paid by credit card or cash for monthly, weekly, and daily rentals.
  • Follow up for pending payments for monthly clients and, in the case of corporates, for the necessary Purchase Order.
  • Generate invoices for all monthly rentals and provide copies for the Accounts Department.
  • Prepare SRA (Statement of Rental Agreement) and send it to accounts or the concerned department on a daily basis.
  • Handle incoming and outgoing correspondence from both external and internal clients of the station.
  • Handle outbound reservation requests via Click4wheels.
  • Prepare month-end reports for the sales supervisor (Pending payments, monthly RA & Sales Dept. Work details).
  • Coordinate with Operations for service/maintenance due vehicles and the return of job-completed vehicles.
  • Control and maintain the station Key Rack (DR, RR, NR/Replacement).
  • Prepare the driver’s daily sheet wherever applicable.