Job Overview

The Change Manager is responsible for overseeing and managing the entire organizational change initiatives, ensuring successful implementation and adoption of new systems, process and technologies. This role is also to ensure alignment with the company's strategic goals. Additionally promote a culture of innovation by encouraging employees to suggest and implement improvements.

Responsibilities and Duties

Change Management:

• Change Impact Assessment: Identify and assess the impact of change initiatives on individuals, teams and the organization.
• Change Management Strategy: Develop and implement comprehensive change management strategies, tailored to the specific needs of each project.
• Communication Planning: Create and execute effective communication plans to keep stakeholders informed and engaged throughout the change process.
• Sponsor Engagement: Work closely with project sponsors to secure their support and active participation.
• Resistance Management: Identify and address resistance to change, developing strategies to overcome obstacles and build buy-in.
• Training and Coaching: Develop and deliver training programs to equip stakeholders with the necessary knowledge and skills to adopt the change.
• Adoption and Usage: Monitor adoption rates and provide ongoing support to ensure successful usage of new systems and processes.
• Measurement and Evaluation: Track key performance indicators (KPIs) to measure the effectiveness of change management efforts.

Project Management:

• Project Initiation: Define project scope, objectives, and deliverables.
• Planning and Scheduling: Develop detailed project plans, including work breakdown structures, timelines, and resource allocation.
• Risk Management: Identify, assess, and mitigate project risks.
• Team Leadership: Lead and motivate project teams, fostering collaboration and teamwork.
• Stakeholder Management: Manage relationships with stakeholders, ensuring their involvement and buy-in.
• Quality Assurance: Ensure that project deliverables meet quality standards and requirements.
• Monitoring and Control: Track project progress, identify deviations, and take corrective action.
• Financial Management: Manage project budgets and ensure cost-effective resource utilization.