Elysium IT Consultancy LLC logo
Client Support Specialist - Forex Trading

Elysium IT Consultancy LLC

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

1 - 6 years

  • Client Support: Provide prompt and professional support to clients via WhatsApp and Telegram, addressing their queries and resolving technical issues related to trading platforms and financial tools.
  • Report Preparation: Compile and prepare daily reports based on relevant client data for various departments, ensuring accuracy and completeness.
  • Backend Software Use: Utilize backend software to manage client issues and provide solutions efficiently.
  • Continuous Learning: Stay updated on industry trends and technical updates to offer the best possible support to clients.