Job Type
Full-time
Work Type
On-Site
Location
Abu Dhabi, UAE
Experience
2 - 4 years
- Troubleshoot and resolve complex technical issues related to AWS services, including compute, storage, networking, and databases, ensuring minimal downtime and optimal performance.
- Provide expert-level guidance and support to customers on AWS best practices, architecture design, and cost optimization strategies, empowering them to maximize their cloud investment.
- Investigate and diagnose incidents, escalating to specialized teams when necessary, while maintaining clear and concise communication with stakeholders throughout the resolution process.
- Proactively monitor customer environments for potential issues, identifying and mitigating risks before they impact service availability, showcasing your problem-solving prowess.