- Efficiently process customer orders and payments, ensuring accuracy in cash handling and transaction management.
- Prepare and serve high-quality coffee beverages, maintaining consistency with recipes and presentation standards.
- Engage with customers to provide personalized service, demonstrating knowledge of menu items and special promotions.
- Maintain cleanliness and organization of the coffee shop environment, including the dining area and equipment.
- Monitor inventory levels and assist in stock management, ensuring that supplies are replenished in a timely manner.
- Handle customer inquiries and resolve complaints with professionalism and a positive attitude.
- Train and mentor new staff members on operational procedures and customer service excellence.
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