The COP Coordinator is responsible for order preparation, order closing and after sales services for all BS/BF designated departments. The incumbent will also ensure proper documentation for the whole process.

COP Coordinator main responsibilities are:

• Responsible for the COP processes in terms of quotations, orders processing, schedules and complaints.
• Assurance of customer master data (creation/changes) and of material master data (creation/changes)
• Order check & approval
• Management of orders (creation/ changes); order confirmation; down payments, subcontracting processing.
• Forwarding information to process “Order coordination”.
• Assurance of order related hours, travel costs, order status etc.
• Preparation and invoicing (including subcontractor costs, travel costs etc.)
• Order/Invoice adjustments (credit memos, cancelations, re-invoicing)
• Continuous operative sales order controlling (focus: order life cycle and profitability)
• Tracking incoming orders/order changes, securing complete and in due time invoicing, control order backlog and order profitability, etc.
• Registration and clarification of commercial complaint.
• Other ad-hoc tasks as required.