We are seeking a skilled and highly organized CRM and Collection Executive to support our real estate operations in Dubai. This dual-role position will involve managing client relationships through our CRM system, ensuring data accuracy, and handling collection tasks for the company. The ideal candidate will be detail-oriented, experienced in real estate administration, and capable of managing both CRM activities and collections with efficiency and professionalism

CRM Management:

Oversee and maintain the company’s CRM system, ensuring that all client data is accurately recorded, updated, and easily accessible for the sales team.

Client Interaction:

Serve as the point of contact for clients, handling inquiries, providing update and resolving issues to ensure a smooth and positive client experience.

Data Analysis And Reporting:

Generate and analyze reports on client interactions, lead tracking, and sales performance. Present insights to the sales team to optimize performance.

Documentation and Compliance:

Ensure all client-related documentation is properly prepared, reviewed, and compliant with RERA regulations and company policies.

Sales Support:

Assist in coordinating client meetings, property viewings, and other sales-related activities. Provide administrative support to help close deals and maintain smooth transactions.

Collection Management:

Manage and monitor outstanding payments from clients. Follow up on overdue accounts, ensure timely payments, and coordinate with the finance team for accurate records.

Debt Recovery:

Work with clients to resolve any payment issues, negotiate payment terms if needed, and initiate collection procedures in cases of overdue accounts.

Database Management:

Maintain and update client databases and sales records with precision, ensuring all details are current and compliant with legal and internal policies.

Client Portfolio Management:

Handle VIP client portfolios with a high level of professionalism and attention, ensuring personalized service and relationship management

What we Offer:

Competitive salary and benefits package.

A supportive and collaborative work environment.

Opportunities for professional growth and development.