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Customer Care Coordinator

People First Care Centre

Job Type

Full-time

Work Type

On-Site

Location

Doha, Qatar

Experience

3 - 6 years

About Us:

People First Care Centre, based in Doha, is a healthcare service call centre provides care management services to aged care and disability clients in Australia. We are seeking a passionate Care Coordinator to join our team.

Your Role:

As a Care Coordinator, you will:

  • Assess clients' needs and develop personalized care plans.
  • Collaborate with clients, families, and healthcare professionals.
  • Build strong relationships with clients and promptly address their concerns.
  • Educate clients on resources for their well-being and independence.
  • Ensure compliance with regulations and maintain accurate records.
  • Monitor and mitigate potential risks.
  • Foster communication among care providers and clients.
  • Act as a liaison, conveying feedback to improve services.