Job responsibilities:

· Customer complaints- 1. The technical channel is well connected, the payment needs to be tested, and see if there are any problems with the callback

2. WG order abnormalities need to be reported to the operation or the WG technical group and the personnel inside

3. Deal with abnormal orders issued by the finance department every day

4. Kili business

5. Adjust channel stability

6. Chase overdue orders

7. Change player passwords

8. Manually increase points

· Handle customer complaints and questions, follow up solutions and improve customer satisfaction;

· Change player passwords and manually increase points;

· Customer service —XP718 UP786 livechatinc Respond to customer service questions.

· Check and replenish orders — 101F 101U 77 99 XP786 Jeetup killi Self-developed full project; check the status of all orders and respond to customers.

Job requirements

Education requirements: College degree or above, excellent candidates can be appropriately relaxed;

· Experience requirements: Customer service, sales or related work experience is preferred;

· Communication skills: Standard Mandarin, good language expression and communication skills;

· Service awareness: Patient, responsible, able to think from the customer's perspective;

· Adaptability: Have a certain ability to withstand pressure and be able to quickly handle unexpected problems;

· Office skills: Proficient in using computers, able to operate office software, customer service systems, etc.;

· Teamwork: Have a good team spirit, obey management, and be proactive.

.Language requirements: Fluent in Chinese and English