Job Description: You as a Distribution Transformer Application Engineer will be part of Hitachi Energy business based in Dubai, UAE (flexible for Egypt/Turkey). You will Lead the regional Application Engineering & Business Development activities related for the transformer portfolio by understanding Market Trends and secure the anticipated growth impact. Your responsibilities: • Fulfilling the Customer facing dimensions, activities shall include organizing and conducting Customer Technical Trainings (CTT s), attending industry conferences, customer visits, specification influencing recommendations & reviews, tender negotiation clarification, off cycle technical and knowledge support to customer contacts. • Fulfilling the internal Hitachi Energy facing dimensions, activities shall include internal technical trainings (HIIT s) and Customer relationship presentations, tender strategy & negotiation recommendations. Engage factory and tender engineering teams to develop and deploy trust, acceptance and team integration, Customer support during FAT, post order problem solving. • Developing and implementing KPI s and targets for the Transformer portfolio to provide visibility of activity and outcomes in the dimensions listed above. The metrics for her/his performance review might include the number of CTT s, HIIT s, specifications influenced. • Contributing to and follow a structured market plan combining the technical info gathered with customers while deploying a strategic overview mindset. • Ensuring that all Customer interactions are reported in SFDC and pursue its support by the M&S team of the Hub. • Ability to develop one s own technical presentations, additionally use colleagues and BL technical presentations supported by underlying deep understanding of the topics. • Understanding of all transformer portfolio for different segments and applications and will support from a technical knowledge point of view the WCFE Team for the Marketing and Sales activities of the HUB and represents the interests of the GPG/BL in the given Country/Region. • Providing customer feedback as well as strategic marketing inputs to GPG / GPMM and support the market analysis validation and competitive landscape and heat maps. • Supporting and engage closely within Application Engineering teamsa • Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background • A bachelor s degree in electrical engineering. A master s degree or Accreditation or participation in industry technical bodies (CIGRE, IEC etc.) is a plus. • Proficiency in both spoken & written English language is required. Intercultural sensitiveness is required, with colleagues and customers from multi-countries in assigned region with good communication skills in oral and written. Language proficiency in Arabic and / or French is a plus • Minimum 5 years of experience in technical roles like transformer design, technical interaction, directly with Customers in a tender or order execution capacity. • Exposure to the sales and order execution process is a plus. • Should have technical skills in transformers and be able to connect the technical teams to the marketing teams in the Demand countries within the HUB. • Be willing to travel ~ 35%
