• Strategy Development and Implementation:

Develop and implement e-commerce strategies to drive online sales and market growth.

Coordinate with the marketing team to create and execute promotional campaigns.

• Team Leadership:

Lead and manage the e-commerce team, providing guidance, training, and support.

Oversee recruitment and team-building activities to ensure a strong and capable team.

• Operational Management:

Oversee the day-to-day operations of the e-commerce platforms.

Ensure smooth operations, addressing any issues promptly and effectively.

• Performance Analysis:

Analyze sales data, customer feedback, and market trends to optimize the shopping experience.

Monitor key performance indicators and implement improvements as needed.

• Cross-Functional Collaboration:

Work closely with various departments, including marketing, IT, and customer service, to ensure cohesive operations.

Collaborate with international teams to align strategies and operations across regions.

• Responsibility and Accountability:

Take full responsibility for the success and growth of the e-commerce platforms.

Ensure that all activities comply with company policies and regulations, maintaining a high standard of business conduct.

• Innovation and Improvement:

Stay updated on industry trends and emerging technologies to keep the e-commerce platforms competitive.

Propose and implement innovative solutions to enhance user experience and operational efficiency.

• Budget Management:

Manage budgets effectively, ensuring cost efficiency and maximizing ROI on marketing and operational expenditures.

Prepare financial reports and forecasts to support strategic decision-making.