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Job Type
Work Type
Location
Experience
Job Purpose
The F&B Executive is responsible for overseeing the daily operations of the food and beverage department, ensuring high standards of customer service, and maintaining quality control. This role also involves coordinating with suppliers, and ensuring compliance with health and safety regulations.
Key responsibilities
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Deliver exceptional service to guests, ensuring a warm, friendly, and efficient experience.
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Take orders accurately and communicate them clearly to the kitchen and bar staff.
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Maintain a deep knowledge of the menu, including ingredients, preparation methods, and recommendations.
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Assist with maintaining a clean, organized, and inviting dining area.
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Replenish stock, ensure proper table settings, and maintain hygiene standards.
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Assist with opening and closing procedures, including setting up and clearing tables.
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Address guest inquiries and concerns promptly and professionally.
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Promote teamwork and collaborate effectively with colleagues across departments.
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Follow all food safety and sanitation guidelines.
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May be required to operate point-of-sale systems and process payments.
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Oversee service stations in a manner similar to senior servers.
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Fulfill all the responsibilities of a senior server while also taking on additional duties beyond those outlined for senior servers.
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Ultimately, serve as hosts for guests, representing the outlet with outstanding guest service.
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Focus on enhancing outlet ratings and upselling. Like other senior servers and supervisors, be assigned specific sales targets.
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In the case of VIP guests, serve as the primary representatives, ensuring that the caring aspect of service is clearly demonstrated.
Knowledge, Skills and Experience
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Experience – 2+ years of experience in a casual dining restaurant that serve alcohol or clubs/ bars preferably in 4 star/5 star properties.
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Minimum Diploma in any discipline. Bachelor’s degree in Hotel Management /Course in Hotel Management preferred.
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Excellent English-speaking skills, knowledge of other foreign languages would be preferred.
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Strong leadership and team management skills.
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Excellent customer service and communication abilities.
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Proficiency in inventory management and POS systems.
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Knowledge of food safety regulations and standards.
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Ability to work in a fast-paced environment and handle stressful situations.
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Strong problem-solving and decision-making skills.
