Strategic HR Planning

• Develop and implement HR strategies aligned with the overall business strategy.
• Collaborate with senior leadership to understand business goals and design HR initiatives that support business growth.

Talent Acquisition and Retention

• Oversee recruitment and hiring processes to ensure the timely and effective staffing of retail stores, distribution centers, and corporate offices.
• Develop strategies to reduce turnover, particularly in high-turnover roles such as sales associates and store managers.
• Create employer branding initiatives to attract top talent in the retail sector.

Employee Training and Development

• Design training programs tailored to retail roles, including customer service, sales techniques, product knowledge, and leadership development.
• Implement continuous learning and development programs to upskill employees, focusing on areas like customer experience, digital transformation, and retail operations.

Performance Management

• Develop and implement performance appraisal systems to ensure regular feedback, goal setting, and performance improvement.
• Identify high-performing employees for fast-tracked career development and succession planning.

Employee Engagement and Retention Strategies

• Create initiatives to improve employee morale, engagement, and satisfaction, such as recognition programs, career development opportunities, and employee surveys.
• Manage employee relations and foster a positive work environment that encourages teamwork and customer-focused behavior.

Compensation and Benefits Management

• Design competitive compensation packages that align with industry standards and support retention and motivation of employees.
• Evaluate and manage employee benefits programs, ensuring they meet the needs of a diverse workforce.

Labor Law Compliance and Employee Relations

• Ensure compliance with labor laws, health and safety regulations, and company policies across various locations.
• Manage employee grievances, disciplinary actions, and conflict resolution processes.

Diversity, Equity, and Inclusion (DE&I)

• Promote a diverse and inclusive workplace by implementing policies and practices that support equality.
• Develop initiatives to create awareness and foster an inclusive culture across all retail locations.

Workforce Planning and Scheduling

• Oversee workforce planning and scheduling to ensure optimal staffing levels during peak hours, holidays, and sales events.
• Utilize data and analytics to predict workforce needs and optimize labor costs.

Change Management

• Lead change management initiatives related to organizational restructuring, mergers, acquisitions, or new store openings.
• Ensure smooth transitions and minimize disruptions during periods of change.

Health, Safety, and Well-being

• Develop policies and programs to ensure a safe and healthy work environment for employees in retail stores and distribution centers.
• Implement well-being programs that address the physical, mental, and emotional health of employees.