- · Greet customers warmly and guide them to their tables or manage takeaway/delivery orders.
- · Handle guest inquiries, complaints, or special requests professionally and promptly.
- · Maintain a high standard of customer service at all times.
- · Take and relay food and beverage orders accurately (if required).
- · Coordinate with kitchen and service staff to ensure smooth service flow.
- · Maintain cleanliness and organization of the service area.
- · Handle POS system for order billing and payments.
- · Assist in upselling menu items and promoting restaurant offerings.
