Summary :

As a hospitality services Trainer at AMACO (Abdulwahab Mansour Almoallam Co), you will play a vital role in enhancing and improving our tea boy/tea girlskills and their ability to manage their responsibilities. Your will ensure the successful implementation of our training program, maintaining excellence and efficiency. With your guidance, you'll be providing ongoing support, addressing inquiries, and ensuring their continued success in applying their training to deliver exceptional service to our clients.

Key Responsibilities:

Oversee the training of teaboys and tea girls from start to finish, including implementing the training and continually improving performance.

• Train the teaboys on duties like: greeting customers with smile, restocking pantry items, maintaining cleanliness of pantry area, maintaining hospitality items in meeting rooms, maintaining cutlery and glassware pantry.

• Train teaboys on grooming standards and personal hygiene.

• Train teaboys on Control on water dispenser and water bottles.

• Train teaboys on pre and post inspection on pantry area and meeting rooms.

• Train on proper disposable of waste.

• Food safety awareness.

• Hand hygiene.

• Train teaboys on the hospitality language when approaching clients (such as “what would you like to drink sir? Can I offer you something to drink? ….etc.)

• Increase the awareness of teaboys towards hygiene and hospitality importance.

• Provide ongoing support and guidance to hospitality staff, assisting with any questions or challenges they encounter. • Collaborate with management to identify training needs and opportunities for improvement within the teaboy services