Strategic HR Leadership

• Develop and implement HR strategies aligned with business goals
• Collaborate with senior management to forecast workforce needs
• Shape organizational culture to support service excellence

Talent Acquisition & Onboarding

• Manage end-to-end recruitment for technical and support roles
• Design onboarding programs tailored to facility operations
• Build partnerships with staffing agencies and vocational institutions

Performance & Development

• Implement performance appraisal systems for diverse roles (e.g., technicians, cleaners, supervisors)
• Identify training needs and coordinate skill development programs
• Promote career progression and succession planning

Compliance & Policy Management

• Ensure adherence to labor laws, health and safety regulations, and visa requirements
• Maintain updated HR policies and employee handbooks
• Handle audits and legal documentation related to workforce management

Employee Relations & Engagement

• Address grievances and foster a positive work environment
• Organize employee wellness and engagement initiatives
• Mediate conflicts and promote diversity and inclusion

Compensation & Benefits

• Administer payroll, benefits, and incentive programs
• Benchmark salaries against industry standards
• Manage leave, attendance, and overtime systems

HR Analytics & Reporting

• Use HRIS tools to track metrics like turnover, absenteeism, and training ROI
• Present insights to leadership for data-driven decisions