Establish and maintain seamless co-ordination & cooperation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
Identify optimal, cost-effective use of the resources and educate the team on the same.
Ensure to secure used and unused revenue-related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, and miscellaneous Debit/Credit Vouchers.
Check Revenue documents and verify against Revenue sheets.
Reconcile computer-generated Guest Ledger Balance against the General Ledger Balance.
Perform other duties that may be assigned from time to time.
Responsible for all Income Audits and for preparing reports for the same.
Responsible for consolidating income reports for all areas of operations.
Verify soft account deposits.
Audit and account for all control documents and prepare exception reports for all errors.