1. Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Provide expert advice on gardening products, plants, tools, and outdoor decor.
• Address customer inquiries and resolve any issues promptly.

2. Sales:

• Promote and sell gardening products and services to meet sales targets.
• Assist customers in selecting products that best meet their needs.
• Upsell and cross-sell related products to enhance the customer experience.

3. Product Knowledge:

• Maintain in-depth knowledge of all garden department products.
• Stay updated on the latest gardening trends and best practices.
• Attend training sessions and workshops as required.

4. Merchandising and Stock Management:

• Ensure products are well-displayed and organized in the department.
• Monitor stock levels and assist in inventory management.
• Coordinate with the inventory team to replenish stock as needed.

5. Sales Reporting:

• Track and report sales performance and customer feedback.
• Provide insights and suggestions to improve sales and customer satisfaction.

6. Collaboration:

• Work closely with the Garden Department Manager and other team members to achieve department goals.
• Participate in team meetings and contribute to a positive work environment.

7. Store Maintenance:

• Ensure the garden department is clean, safe, and well-maintained.
• Follow all safety guidelines and procedures.