We are seeking an experienced Sales Account Manager to join our dynamic team in the IT sector. This role is responsible for managing key client accounts, driving sales growth, and ensuring exceptional customer satisfaction. The ideal candidate will have a strong background in IT solutions and a proven track record in account management and sales.
Key Responsibilities:
- Client Relationship Management: Establish and maintain strong relationships with key clients, understanding their business needs and IT challenges.
- Sales Strategy Development: Develop and execute tailored sales strategies to meet or exceed sales targets for IT products and services.
- Account Growth: Identify opportunities for upselling and cross-selling IT solutions to existing clients, and drive new business acquisition.
- Technical Expertise: Understand and communicate the technical aspects of our IT products and services, acting as a liaison between clients and technical teams.
- Contract Negotiation: Negotiate contracts and pricing with clients, ensuring favorable terms for both parties.
- Market Research: Stay informed about industry trends, competitor offerings, and emerging technologies to provide clients with relevant insights.
- Collaboration: Work closely with marketing, product development, and support teams to align client needs with company offerings.
- Reporting and Analysis: Track sales metrics, prepare regular reports on account performance, and present findings to senior management.
