The Key Account Executive will manage sales operations, foster business development, and build strong client relationships with hotels in Abu Dhabi. This role is vital for driving revenue growth, increasing Agthia’s market presence, and delivering exceptional customer service within the hospitality sector. The ideal candidate should demonstrate outstanding communication skills, sales acumen, and a proactive approach to meeting client needs and achieving business objectives.
Account Management:
- Serve as the primary contact for hotel clients, building and maintaining long-term relationships to enhance loyalty and satisfaction.
- Understand the specific needs of each hotel and provide tailored solutions to address their operational requirements.
- Conduct regular site visits and maintain open communication to resolve issues and identify growth opportunities.
Sales Growth and Strategy Implementation:
- Develop and execute sales strategies for the hotel segment to achieve revenue targets and drive account growth.
- Identify upselling and cross-selling opportunities within existing accounts, introducing additional products or services.
- Monitor and report on sales performance metrics and progress toward targets.
Customer Engagement and Relationship Building:
- Establish and nurture strong relationships with key decision-makers, including purchasing managers, chefs, and F&B directors.
- Organize and participate in client meetings, product demonstrations, and presentations to promote Agthia’s offerings.
- Ensure excellent after-sales service by collaborating with internal teams to address client needs promptly.
Market and Competitor Insights:
- Conduct market research to understand industry trends, customer preferences, and competitor activities in the hotel sector.
- Collect client feedback to identify gaps and recommend product improvements or innovations.
Internal Collaboration:
- Coordinate with distribution, finance, and logistics teams to ensure seamless order processing and delivery.
- Share client insights with marketing and product development teams to align offerings with market demands.
- Support team initiatives and provide feedback to enhance overall service quality.
