- Lead and manage a team responsible for conducting Know Your Customer (KYC) checks and due diligence on clients.
- Review and analyze customer documentation to determine the level of risk and compliance with internal policies.
- Conduct investigations and research to verify customer information and identify potential risks.
- Collaborate with other teams and departments to ensure timely and accurate completion of KYC processes.
- Provide guidance and support to team members, including training and coaching.
- Monitor team performance and provide regular feedback and performance evaluations.
- Identify and address any gaps or issues in the KYC process and implement improvements.
