· Export/Import Coordination:

o Prepare and review customs documentation for accurate import declarations.

o Ensure compliance with UAE customs regulations and tariff classifications.

o Coordinate with shipping partners and internal teams for efficient clearance processes.

o Monitor and track clearance progress, addressing delays and issues promptly.

o Communicate shipment status and update to and stakeholders.

o Ensure zero discrepancies in stock and adherence to the customs rules and regulations.

o Maintain accurate records and generate reports on import clearance activities

· Transportation Arrangements:

o Seamless Coordination for timely and efficient domestic transportation of e-commerce orders.

o Collaborate with logistics partners to ensure smooth pickup and delivery operations.

o Track and monitor shipments status, addressing any delays or issues.

o Communicate with customers to provide updates on their order deliveries.

o Manage inventory levels and ensure accurate order fulfillment.

o Optimize route planning for cost-effective and timely deliveries.

o Generate reports to assess performance and identify areas of improvement.

· Documentation:

o Generate the Stock reference Memo/Sales order/Material transfer documents in the ORACLE system for the handed over goods and issues out from the Inventory.

o File the shipment and invoice documents to retrieve as per the policy standards.

o Validate the defective/Exchange/Return stock at the btq regularly and initiate the stock pullout