Activities

Governance and Process Improvements

Develops, reviews & continuously improves a Corporate Management of Change approach, governance structure and company level process covering core and support functions.

Consult with end users to get feedback on current performance and buy in for future improvements.

Review existing management of change related processes across entities and perform gap assessments,

Determine impacts and changes required to cascade the company level approach across different NOC divisions.

Work with division and entity end users to develop, integrate, align and update MoC requirements across processes, procedures, and tools.

Pilot implementation of processes through basic automation.

Share lessons learned and fine tune the company approach, governance structure, processes, and procedures across the company.

Identify, develop and prepare scope of works for comprehensive automation of the MOC process

Management of Change ‘Culture’

Trains, creates awareness and supporting content with entities, middle and senior management on management of change.

Building with DBS capability, database, and scope of work for automation related to management of change processes.

Ensure KPIs and governance structure is in place for monitoring health of MOC activities across he company.

Continuously validates and improves company requirements and reviews any deviations to the above as company Technical Reference Person on MOC process till full time accountable positions are identified.

Develop with internal communications team , coms plan for rolling out changes and reinforcing key messages on management of change golden rules and requirement.