We are seeking an experienced Medical Secretary to join our dynamic healthcare team. The ideal candidate will have extensive experience working in healthcare facilities and will be responsible for providing administrative support to ensure the efficient operation of our medical office. This role involves managing patient interactions, coordinating schedules, and maintaining medical records with a high degree of accuracy and professionalism.

Key Responsibilities:

Administrative Support:

• Manage daily office operations, including handling phone calls, emails, and correspondence.
• Schedule and coordinate patient appointments, follow-ups, and medical consultations.
• Prepare and maintain medical records and patient files in compliance with healthcare regulations.
• Ensure all documentation is completed accurately and submitted in a timely manner.

Patient Interaction:

• Greet and assist patients upon arrival, ensuring a positive and professional experience.
• Handle patient inquiries, provide information about services, and address any concerns.
• Collect and verify patient information, including medical history and insurance details.

Coordination and Communication:

• Liaise between patients, healthcare providers, and administrative staff to facilitate smooth operations.
• Coordinate referrals, test results, and follow-up appointments as needed.
• Assist with preparing and processing medical reports, discharge summaries, and other documentation.

Office Management:

• Maintain an organized and clean work environment, ensuring all supplies are stocked and equipment is in good working order.
• Handle billing and coding tasks, including processing insurance claims and managing payments.
• Implement and adhere to office procedures and protocols to ensure efficient workflow.

Compliance and Confidentiality:

• Ensure compliance with healthcare regulations and standards, including HIPAA and other privacy laws.
• Safeguard patient confidentiality and handle sensitive information with discretion.